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The Ritz-Carlton, Santiago

5.0 star property
Ski hotel with ski shuttle, near Costanera Center

Choose dates to view prices

In the heart of Santiago, The Ritz-Carlton, Santiago offers an unforgettable experience. Enjoy a meal at Estro or unwind in the sauna and steam room. With a health club, indoor pool, and helpful staff previous guests rave about - your stay is sure to be nothing short of luxurious.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Pet friendly
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • WiFi in the lobby
  • Ski passes
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • Hot tub

Feel at home (6)

  • Children stay free
  • Rollaway/extra beds available (surcharge)
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Espresso maker
The current price is CNY2,165
CNY2,165 total
Jan 10 - Jan 11, 2026

Why we love this property

Mountain luxury views
This luxury hotel, nestled in the mountains, offers breathtaking panoramic vistas. Natural beauty surrounds guests in this elevated retreat.
Foodie choices for all
The hotel features a restaurant, cafe, and vegetarian breakfast. Vegan and vegetarian dining options satisfy all culinary preferences.
Luxury sleep haven
Egyptian cotton sheets and premium bedding grace these opulent rooms. A pillow menu and hypo-allergenic options ensure perfect slumber after turndown service.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Junior Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(47 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Egyptian cotton linens
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Club Room, 2 Queen Beds

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Executive Lounge
Free rollaway/extra beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Double Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Double Room, 2 Queen Beds

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Egyptian cotton linens
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living area | 32-inch plasma TV with cable channels, TV, iPod dock

Presidential Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 180 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
Free rollaway/extra beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Club Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Executive Lounge
Free rollaway/extra beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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  • Free parking
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9.2 out of 10, Wonderful, 939 reviews
The price is CNY1,899
CNY1,899 total
Jan 10 - Jan 11, 2026
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About the neighborhood

Map
Calle El Alcalde 15, Las Condes, Santiago, Region Metropolitana, 6772208

What's nearby

  • Apoquindo - 1 min walk - 0.1 km
  • Los Leones Golf Club - 7 min walk - 0.7 km
  • Costanera Center - 12 min walk - 1.1 km
  • Gran Torre Santiago - 14 min walk - 1.2 km
  • Parque Arauco Mall - 3 min drive - 2.4 km

Getting around

  • Santiago Intl. Airport (SCL) - 31 min drive
  • Parque Almagro Station - 9 min drive
  • Matta Station - 9 min drive
  • Hospitales Station - 9 min drive
  • El Golf Station - 1 min walk
  • Alcantara Station - 7 min walk
  • Tobalaba Station - 8 min walk
  • Airport shuttle (surcharge)
  • Ski shuttle (surcharge)

Restaurants

  • ‪La Cabrera - ‬3 min walk
  • ‪Tip y Tap - ‬2 min walk
  • ‪Estró - ‬1 min walk
  • ‪Fix Café - ‬2 min walk
  • ‪Cafetano - ‬4 min walk

About this property

The Ritz-Carlton, Santiago

The Ritz-Carlton, Santiago features a ski shuttle and puts you within a 15-minute walk of Costanera Center. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in Swedish massages, facials, or body treatments. Other highlights at this luxurious hotel include an indoor pool, a rooftop terrace, and a bar/lounge. Skiers will appreciate access to ski passes. Fellow travelers love the helpful staff. Public transportation is just a short walk: El Golf Station is steps away and Alcantara Station is 7 minutes.

At a glance

DONE

Hotel size

    • 205 rooms
    • Arranged over 14 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • WiFi in public areas*
    • Free wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (USD 16 per day)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Ski shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

What to do

  • Ski passes
  • Ski shuttle (surcharge)
  • Golfing nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center (11 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Piano
  • Health club
  • An indoor pool
  • Spa services
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Local artist showcase
  • Comprehensive recycling policy
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Ski

  • Ski passes
  • Ski shuttle (surcharge)
  • Skiing nearby

Room amenities

Be entertained

  • 32-inch plasma TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free rollaway/extra bed

Freshen up

  • Partially open bathroom
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free wired internet and WiFi (surcharge)
  • Phone
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms. Services include sports massages, Swedish massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Dining

Estro - Onsite restaurant.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

Optional extras

  • WiFi is available in guestrooms for USD 17 per day (rates may vary)
  • WiFi is available in public areas for USD 19 per night (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately USD 25 for adults and USD 25 for children
  • Airport shuttle service is offered for an extra charge of USD 100 per vehicle (one-way)
  • Ski shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 125 per pet, per stay

Parking

  • Self parking costs USD 16 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Ritz-Carlton Hotel Santiago
Ritz-Carlton Santiago
Santiago Ritz-Carlton
Ritz-Carlton Santiago Hotel
Santiago Ritz Carlton
The Ritz-Carlton Santiago Hotel Santiago
Ritz Santiago
The Ritz Carlton, Santiago
The Ritz-Carlton, Santiago Hotel
The Ritz-Carlton, Santiago Santiago
The Ritz-Carlton, Santiago Hotel Santiago

Frequently asked questions

Does The Ritz-Carlton, Santiago offer free cancellation for a full refund?

Yes, The Ritz-Carlton, Santiago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Ritz-Carlton, Santiago?

Yes, there's an indoor pool.

Are pets allowed at The Ritz-Carlton, Santiago?

Yes, pets are welcome. There's a charge of USD 125 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at The Ritz-Carlton, Santiago?

Yes. Self parking costs USD 16 per day. Electric vehicle charging is available.

Is airport shuttle service offered by The Ritz-Carlton, Santiago?

Yes, an airport shuttle is available. The charge is USD 100 per vehicle one-way.

What are the check-in and check-out times at The Ritz-Carlton, Santiago?

Check-in start time: 3 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at The Ritz-Carlton, Santiago and nearby?

Have fun with activities like hiking, rock climbing, and swimming, and practice your swing at the nearby golf course. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. The Ritz-Carlton, Santiago also has a sauna and a steam room.

Are there restaurants at or near The Ritz-Carlton, Santiago?

Yes, there's an onsite restaurant, Estro.

What's the area around The Ritz-Carlton, Santiago like?

The Ritz-Carlton, Santiago is a short 1-minute walk from El Golf Station and 14 minutes' walk from Costanera Center.

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Reviews

The Ritz-Carlton, Santiago Reviews

9.4

Exceptional

9.6

Cleanliness

9.6

Location

9.4

Staff & service

9.0

Eco-friendliness

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as superb, amazing, and excellent by multiple guests. (9 reviews)
  • The pool was warm, clean, and a great retreat with excellent views and a lovely deck area. (6 reviews)
  • The spa facilities, including sauna, hot tub, and outdoor terrace, were a highlight of the stay, offering a relaxing and rejuvenating experience. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
Bed
Cities
Food
Breakfast
Gyms (public)
Coffee
Room service

Reviews

10/10 Exceptional

It was a good experience of service, rooms are very confortable. The service was amazing.
Julio, 3-night trip

10/10 Exceptional

Excellent felt like home.
Nicole, 5-night trip

10/10 Exceptional

Beautiful hotel great service

Marvelous
Laila, 5-night trip

10/10 Exceptional

Great

Beautiful hotel, lovely stay, great sauna and pool/ jacuzzi area. Would definitely stay again. Located in a cute, safe neighborhood with lots of walkable restaurants.
2-night trip

10/10 Exceptional

excellent staff and service
Robert, 2-night trip

10/10 Exceptional

The staff is fabulous.
Aviva, 1-night trip

10/10 Exceptional

The Ritz Carlton never fails to over deliver. From the moment you step on the property to the moment you leave, everyone is exceptional, professional, and kind. We will continue to seek out Ritz Carlton‘s on our travels.
Thomas Joseph Jordan, 7-night trip

10/10 Exceptional

Great location, fabulous staff, and an amazing breakfast!
Patrick, 4-night trip

10/10 Exceptional

Best hotel experience of our life! Everything was perfect from the rooms to the staff to the amenities (dining, spa, pool) and we recommend it very highly to anyone staying in the area!
Angelina, 3-night trip

10/10 Exceptional

Excellent hotel. Well kept property with superb staff and food (breakfast). Meters away from the metro station and shopping centers/restaurants. Highly recommended.
oscar, 5-night trip

10/10 Exceptional

Lovely hotel, friendly staff and a safe, walkable neighborhood. Stayed here twice now and would again.
Stuart, 1-night trip

10/10 Exceptional

Accommodating staff, great property in quiet, safe location
Nhan, 2-night trip

10/10 Exceptional

Excelente
Luiz Roberto, 3-night trip

10/10 Exceptional

Excellent, friendly staff
Jay, 1-night trip

8/10 Very good

Great customer service
OSCAR, 3-night trip

10/10 Exceptional

Excellent hotel and location
todd, 1-night trip

10/10 Exceptional

The staff made everything easy. .Very english friendly After 7 days of skiing , 2 days of relaxing at the Ritz Carlton was perfect.
timothy, 2-night trip

10/10 Exceptional

I loved my stay with Ritz Carlton, albeit short for two nights. Caesar and the front desk were wonderful. Everything in this property is brilliant - breakfast top notch, pool warm and clean, gym with plenty of equipment. Would one hundred percent recommend to anyone considering a visit to Santiago.
John, 2-night trip

8/10 Very good

The breakfast buffet was excellent
Felipe, 1-night trip

10/10 Exceptional

Great spot to base for a visit to Santiago
David, 3-night trip

10/10 Exceptional

I actually wrote the concierge that I was very impressed with the timely, friendly and helpful client services at RC. All of the other material assets are also very nice; beds, bathrooms, pools, etc, etc but the most impressive was the staff and their attention to timely service and detail. I will stay at RC in general and RC Santiago again for sure. Thanks.
Michael, 5-night trip

10/10 Exceptional

Best stay ever!!!
Jeffrey, 3-night trip

10/10 Exceptional

Nice location. Pleasant staff.
David, 3-night trip

10/10 Exceptional

Everything was absolutely great!
Garoun, 3-night trip

10/10 Exceptional

The level of service was impeccable. Our flight arrived early in the morning and we were unable to check-in until later in the day. We could have easily decided to explore the city, but coming from Minnesota and having arrived on the "Red-Eye", we decided to lounge in the hotel. The bartenders were very knowledgeable about the area and were more than accommodating to suggest a variety of restaurants, bars and attractions. I had the privilege of trying some local drinks and I cant thank the bartenders enough. This is the Ritz-Carlton. What else do I have to say?
Logan, 2-night trip