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Heartland Hotel Queenstown

3.0 star property
Queenstown hotel with restaurant and bar/lounge

Choose dates to view prices

In the heart of Queenstown City Centre, Heartland Hotel Queenstown offers an eco-friendly retreat. Unwind with a cocktail at the bar, get moving in the gym, or indulge in breakfast and dinner at Peaks Restaurant & Bar.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free parking
  • Free WiFi
  • Gym
  • Bar
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • Ski storage
  • Fitness center
  • 24-hour room service
  • Garden
  • Front-desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry

For families (6)

  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
The current price is CNY1,146
CNY1,317 total
includes taxes & fees
Dec 23 - Dec 24

Room options

Available filters for rooms
Showing 26 of 26 rooms

Standard Twin Room

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Heating
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior King View Room

Superior King View Room | Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Superior King View Room

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 30 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

Standard Triple Room

Highlights

Heating
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
  • 50 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Chalet Studio King Room

Chalet Studio King Room | Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Chalet Studio King Room

7.8 out of 10
Good
(11 reviews)

Highlights

Heating
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet Studio King View Room

Chalet Studio King View Room | Lake view

Chalet Studio King View Room

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Heating
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
  • 30 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Super King/Split View

Free toiletries, hair dryer, towels, soap

Standard Super King/Split View

7.6 out of 10
Good
(7 reviews)

Highlights

Heating
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
  • 30 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Studio, Multiple Beds

Superior Studio, Multiple Beds | Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Superior Studio, Multiple Beds

8.0 out of 10
Very good
(24 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Super King/Split

Standard Super King/Split | Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Standard Super King/Split

7.8 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Queen And Single Room

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Standard Queen And Single Room

  • Sleeps 3

View all photos for Standard Super King/Split Room

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Standard Super King/Split Room

  • Sleeps 2

View all photos for Standard Super King/Split Room with View

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Standard Super King/Split Room with View

  • Sleeps 2

View all photos for Standard King Room

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Standard King Room

  • Sleeps 2

View all photos for King Chalet

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

King Chalet

  • Sleeps 2

View all photos for King Chalet With View

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

King Chalet With View

  • Sleeps 2

View all photos for Family Chalet

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Family Chalet

  • Sleeps 4

View all photos for Superior Queen And Single Room

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Superior Queen And Single Room

  • Sleeps 3

View all photos for Superior King Room With View

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Superior King Room With View

  • Sleeps 2

Superior Family Chalet View

Highlights

Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Mini-fridge
TV
Blackout drapes/curtains
Private bathroom
  • Partial lake view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Split King Chalet View

Superior Split King Chalet View | Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Superior Split King Chalet View

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Partial lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Standard Split King Chalet

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior King View Room

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Superior King View Room

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Partial lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Chalet Quad Room

Chalet Quad Room | Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Chalet Quad Room

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Room

Family Room | Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Family Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Heating
Free cribs/infant beds
Kitchenette
Mini-fridge
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 50 sq m
  • Partial lake view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Chalet Quadruple Room

  • Sleeps 4

View all photos for Standard Triple Single

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Standard Triple Single

  • Sleeps 3

View all photos for Chalet Queen And Twin Single

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Chalet Queen And Twin Single

  • Sleeps 4

Similar properties

Exterior
Scenic Suites Queenstown
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
8.6 out of 10, Excellent, 1,002 reviews
The price is CNY1,741
CNY2,002 total
includes taxes & fees
Dec 24 - Dec 25
Scenic Suites Queenstown
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About the neighborhood

Map
27 Stanley Street, Queenstown, 9197

What's nearby

  • Queenstown Gardens - 2 min walk - 0.2 km
  • Queenstown Mall - 5 min walk - 0.5 km
  • Queenstown Beach - 5 min walk - 0.5 km
  • TSS Earnslaw Steamship - 8 min walk - 0.7 km
  • Skyline Queenstown - 13 min walk - 1.1 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 8 min drive

Restaurants

  • ‪Cookie Time - ‬4 min walk
  • ‪Speight's Ale House - ‬3 min walk
  • ‪Novotel Queenstown Lakeside - ‬6 min walk
  • ‪Odd Saint - ‬6 min walk
  • ‪Starbucks - ‬4 min walk

About this property

Heartland Hotel Queenstown

Located in the entertainment district, Heartland Hotel Queenstown is a great choice for a stay in Queenstown. Guests can visit the fitness center for a workout or grab a bite to eat at Peaks Restaurant & Bar, which serves breakfast and dinner. Other features include a bar/lounge and a garden. Fellow travelers say great things about the helpful staff and location.

At a glance

DONE

Hotel size

    • 81 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • The property charges 1.5 percent for credit card payments
    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:00 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children's menu

What to do

  • Beach nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Ski lessons nearby
  • Water skiing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Ski storage

Facilities

  • 7 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Fitness center
  • Vegetarian dining options
  • No plastic coffee stirrers
  • No plastic drinking straws

Accessibility

  • Well-lit path to entrance

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Heating
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge
  • Free tea bags/instant coffee

More

  • Daily housekeeping

Special features

Dining

Peaks Restaurant & Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
The Lobby Bar - Onsite lobby lounge. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately NZD 26 to 33 for adults, and NZD 13 to 17 for children
  • Credit card charges are subject to an extra charge of 1.5 percent

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Also known as

Heartland Hotel
Heartland Hotel Queenstown
Heartland Queenstown
Heartland Queenstown Hotel
Hotel Heartland Queenstown
Queenstown Heartland
Queenstown Heartland Hotel
Scenic Circle a Line Hotel
Scenic Circle a Line Queenstown
Heartland Queenstown
Heartland Hotel Queenstown Hotel
Heartland Hotel Queenstown Queenstown
Heartland Hotel Queenstown Hotel Queenstown

Frequently asked questions

Does Heartland Hotel Queenstown offer free cancellation for a full refund?

Yes, Heartland Hotel Queenstown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Heartland Hotel Queenstown?

Sorry, pets aren't allowed.

Is parking offered on site at Heartland Hotel Queenstown?

Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at Heartland Hotel Queenstown?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. Check-out time is 10 AM.

Is there an onsite casino at Heartland Hotel Queenstown?

No, this hotel doesn't have a casino, but Skycity Queenstown Casino (6-min walk) and SKYCITY Wharf Casino (9-min walk) are both nearby.

What is there to do at Heartland Hotel Queenstown and nearby?

Have fun with activities like cycling, hiking, and kayaking, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy amenities like a fitness center and a garden.

Are there restaurants at or near Heartland Hotel Queenstown?

Yes, there's an onsite restaurant, Peaks Restaurant & Bar.

What's the area around Heartland Hotel Queenstown like?

Heartland Hotel Queenstown is located near Queenstown Beach in Queenstown City Centre, a short 4-minute walk from Queenstown Gardens and 4 minutes' walk from Queenstown Mall. Travelers give top marks for the hotel's prime location.

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Reviews

Heartland Hotel Queenstown Reviews

8.2

Very Good

8.4

Cleanliness

9.0

Location

8.6

Staff & service

8.0

Eco-friendliness

7.6

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant and bar offered excellent meals and drinks at reasonable prices. (4 reviews)
  • Breakfast was plentiful and very good, with great coffee. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
View
Service staff
Location
Towns
Bed
Bathroom
Lake
Parking
Shower

Reviews

8/10 Very good

Friendly staff and room was value for money
Sam, 1-night trip

10/10 Exceptional

Close to town and affordable
Andrew, 1-night trip

10/10 Exceptional

Great location and view.
Rowan, 1-night trip

10/10 Exceptional

Lovely place to stay
Priya, 4-night trip

10/10 Exceptional

Was close to the main part of Queenstown and the room had a good view and very spacious.
Max Arnold, 2-night trip

8/10 Very good

Staff are very friendly
Michael, 2-night trip

10/10 Exceptional

Nice place and good location
Cem, 2-night trip

10/10 Exceptional

Excellent stay, nice accommodation and meals
Daniel, 1-night trip

8/10 Very good

Great hotel, excellent location

Lovely hotel. Really friendly staff. Room was lovely with a great view but bathroom was a bit run down. Good selection at breakfast. Excellent location, Only a few mins walk down to the restaurants and attractions.
Kira, 2-night trip

6/10 Good

Good location, facilities required improvement
Ben, 2-night trip

10/10 Exceptional

Great location and views of the lake.
Lucy, 1-night trip

10/10 Exceptional

Loved
Chevonne, 2-night trip

8/10 Very good

Nice mountain and lake view.
Arabelle Anne, 2-night trip

10/10 Exceptional

Great hotel and staff.
Adrian, 1-night trip

10/10 Exceptional

Had a great time- cozy room, spacious. Staff was very nice and helpful.
Joanne, 2-night trip

10/10 Exceptional

Good place to stay and walkable distance to town
Chan Von, 1-night trip

8/10 Very good

About 2Km walking distant from downtown with beautiful view to the lake and part of town. Uber and taxi fare are so high and foods as well not cheap though.
Moe, 3-night trip

10/10 Exceptional

Excellent stay, walking distance to town and transport. Nice breakfast
Daniel, 2-night trip

10/10 Exceptional

Great service from all staff and beautiful views! Close to town centre and for a good price point. It has all the basic necessities that you need, has a cozy cabin feel :)
Sidney, 2-night trip

8/10 Very good

Convenient and close to city. Property was run down and parking limted.
Chad, 2-night trip

10/10 Exceptional

Clean, great staff, quiet.
Jessica, 2-night trip

8/10 Very good

Staff are very friendly. The hotel is very close to town.
Michael, 1-night trip

10/10 Exceptional

Loved everything and my stay. Loved the staff.
Ofa, 2-night trip

8/10 Very good

Great, comfortable stay

Excellent location, a few minutes walk down the hill to town centre. Friendly staff. Spacious, basic room, clean and comfortable. Parking is free but first in, first served, so you may have to find a parking spot elsewhere which is difficult in Queenstown.
Amy, 1-night trip

10/10 Exceptional

Amazing view of the water and surrounding mountains. Also within walking distance to the centre of Queenstown. Bathroom is a little dated but clean and more than comfortable. If I had one complaint it would be that the rooms aren’t that well insulated in terms of sound if there were noisy neighbours, but this didn’t seem to be an issue.
Kevin, 2-night trip