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Best Western Melbourne City

3.5 star property
Hotel with restaurant, near Melbourne Convention and Exhibition Centre

Choose dates to view prices

Photo gallery for Best Western Melbourne City

Property amenity
Standard Room, 1 Queen Bed, Non Smoking, Courtyard Area | 1 bedroom, individually decorated, individually furnished, soundproofing
Reception
Courtyard Room | 1 bedroom, individually decorated, individually furnished, soundproofing
Lobby
In the heart of Melbourne, Best Western Melbourne City offers a unique blend of comfort and charm. Relax on the rooftop terrace or unwind with a book from the library. The helpful staff is ready to assist you at any time, while Stubby restaurant serves up delicious meals throughout the day.

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Laundry facilities
  • Air conditioning
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Rooftop terrace
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Air conditioning
  • Library
  • Front-desk safe
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Children stay free
  • Refrigerator
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
The current price is CNY529
CNY582 total
includes taxes & fees
Sep 10 - Sep 11

Room options

Check availability for these dates

Tonight

Sep 9 - Sep 10
Check availability for tonight Sep 9 - Sep 10

Tomorrow

Sep 10 - Sep 11
Check availability for tomorrow Sep 10 - Sep 11
Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 3 Twin Beds, Non Smoking

1 bedroom, individually decorated, individually furnished, soundproofing

Standard Room, 3 Twin Beds, Non Smoking

8.2 out of 10
Very good
(12 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Refrigerator
Plasma TV
Fan
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, individually decorated, individually furnished, soundproofing

Standard Twin Room

7.4 out of 10
Good
(23 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Refrigerator
Plasma TV
Separate bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Shoebox

Shoebox | 1 bedroom, individually decorated, individually furnished, soundproofing

Shoebox

8.4 out of 10
Very good
(71 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Refrigerator
Plasma TV
Separate bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Rooftop Apartment

Rooftop Apartment | 1 bedroom, individually decorated, individually furnished, soundproofing

Rooftop Apartment

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
Refrigerator
Dishwasher
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Room

1 bedroom, individually decorated, individually furnished, soundproofing

Standard King Room

7.8 out of 10
Good
(11 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Refrigerator
Plasma TV
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Courtyard Area

1 bedroom, individually decorated, individually furnished, soundproofing

Standard Room, 1 Queen Bed, Non Smoking, Courtyard Area

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Refrigerator
Plasma TV
Separate bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Matchbox

Matchbox | 1 bedroom, individually decorated, individually furnished, soundproofing

Matchbox

8.0 out of 10
Very good
(54 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Refrigerator
Plasma TV
Separate bedroom
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Exterior

Great Southern Hotel Melbourne

  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
8.2 out of 10, Very Good, 2,237 reviews
The price is CNY400
CNY440 total
includes taxes & fees
Sep 10 - Sep 11
Great Southern Hotel Melbourne
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About the neighborhood

Map
16 Spencer Street, Melbourne, VIC, 3000

What's nearby

  • Crown Casino - 3 min walk - 0.3 km
  • Melbourne Convention and Exhibition Centre - 3 min walk - 0.3 km
  • Marvel Stadium - 10 min walk - 0.9 km
  • Melbourne Central - 15 min walk - 1.3 km
  • Melbourne Cricket Ground - 3 min drive - 3.4 km

Getting around

  • Melbourne, VIC (MEB-Essendon) - 19 min drive
  • Melbourne Airport (MEL) - 24 min drive
  • Avalon Airport (AVV) - 42 min drive
  • Southern Cross Station - 6 min walk
  • Flinders Street Station - 15 min walk
  • North Williamstown Station - 16 min drive
  • Flagstaff Station - 16 min walk
  • Melbourne Central Station - 22 min walk
  • North Melbourne Station - 26 min walk

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Schmucks - ‬4 min walk
  • ‪Palm Sugar Thai Cafe - ‬3 min walk
  • ‪State of Grace - ‬4 min walk
  • ‪Bistrot Bisou - ‬1 min walk

About this property

Best Western Melbourne City

Best Western Melbourne City features a rooftop terrace and puts you just steps from Collins Street. For a bite to eat, guests can check out Stubby, which serves breakfast, lunch, and dinner. Also, Melbourne Convention and Exhibition Centre and SEA LIFE Melbourne are within just a 10-minute walk. The helpful staff and location get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 114 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The property charges 1.5 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • All guests, including children, are required to present a valid government-issued ID card at check-in.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 3 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Height restrictions apply for onsite parking
    • Offsite parking within 984 ft (AUD 25 per day)
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Use of nearby fitness center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Library
  • Television in common areas
  • At least 80% of food locally-sourced
  • Locally-owned & organized tours & activities
  • At least 80% lighting from LEDs

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Be entertained

  • 32-inch plasma TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • Energy-saving switches
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Dining

Stubby - This restaurant serves breakfast, brunch, lunch, and dinner.

Fees & policies

Refundable deposits

  • Deposit: AUD 100 per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately AUD 10 to 35 for adults, and AUD 15 to 35 for children
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1.5 percent

Parking

  • Parking is available nearby and costs AUD 25 per day (984 ft away)
  • Parking height restrictions apply

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
State tax ID - 68932034202
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Pensione
Hotel Pensione Melbourne
Melbourne Hotel Pensione
Melbourne Pensione
Melbourne Pensione Hotel
Pensione Hotel
Pensione Hotel Melbourne
Pensione Melbourne
Pensione Melbourne Hotel
Pensione Hotel Melbourne - By 8 Melbourne
Pensione Boutique Hotel Melbourne
Best Western Melbourne City Hotel
Pensione Boutique Hotel Melbourne
Best Melbourne City Hotel
Best Melbourne City Melbourne
Best Western Melbourne City Hotel
Best Western Melbourne City Melbourne
Best Western Melbourne City Hotel Melbourne

Frequently asked questions

Are pets allowed at Best Western Melbourne City?

Sorry, pets aren't allowed, but service animals are welcome.

What are the check-in and check-out times at Best Western Melbourne City?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at Best Western Melbourne City?

No, this hotel doesn't have a casino, but Crown Casino (5-min walk) is nearby.

What is there to do at Best Western Melbourne City and nearby?

Recommended spots to visit include Melbourne Convention and Exhibition Centre (5-min walk) and Crown Casino (5-min walk), along with Marvel Stadium (11-min walk) and Melbourne Central (1 mi).

Are there restaurants at or near Best Western Melbourne City?

Yes, there's an onsite restaurant, Stubby.

What's the area around Best Western Melbourne City like?

Best Western Melbourne City is in Melbourne Central Business District, a short 6-minute walk from Southern Cross Station and 2 minutes' walk from Collins Street. Travelers say the area is walkable and good for shopping.

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Best Western Melbourne City Reviews

Reviews

8.2

Very Good

8.4/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Room
Location
Service staff
Bathroom
Shower
Bed
Restaurant
Transportation
Amenities
Value

What guests liked

  • The airport shuttle bus was conveniently located near the property, making it easy to access. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

Good

Staff were friendly and check in was quickly. Room was clean and comfortable with basic amenities. Overall stay was good and may come back again.
4-night trip

6/10 Good

Good, but small and noisy based on location.

Good budget friendly, but rooms pokey and trains bloody noisy!
Alex, 1-night trip

10/10 Exceptional

I would recommend staying at this place
Marie Donita Ann, 1-night trip

10/10 Exceptional

Great staff and location
Barbara, 1-night trip

10/10 Exceptional

Amazing and friendly helpful staff
Marty, 1-night trip

10/10 Exceptional

Good hotel for Central Melbourne

This is a good hotel for Central Melbourne. It is a 5 min walk from Southern Cross station. It's very convenient for food and transportation. The rooms are comfortable. Service in the hotel was good, and the price was very reasonable. I would stay here again.
4-night trip

10/10 Exceptional

The room was small but had everything I needed and was in a great location. The staff were very helpful.
Melissa, 2-night trip

8/10 Very good

Modest hotel but nice staff and clean. Location convenient to train and sky bus. Good budget accommodation
Timothy, 3-night trip

10/10 Exceptional

Comfortable -great location

I've stayed at this hotel for a few trips now and it's my first go to when I'm travelling to Melbourne. Staff are friendly and very helpful. When there was a city wide blackout and my phone was on 10% battery they offered to charge it on a personal charge bank for me which helped a lot.
Jessica, 8-night trip

8/10 Very good

The hotel is rather old but is an adequate budget friendly place to stay with ample transport options close by .
Lorenzo, 5-night trip

10/10 Exceptional

Lots of different options for food within walking distance
Dana Marie, 3-night trip

6/10 Good

Three Days in Melbourne

Easy walking distance from Southern Cross station and arrival in Melbourne by Airbus from airport. Tram stops nearby. At edge of CBD but all walkable. Close to South Wharf district too. Some building work going on. Room on small side for a double but comfortable and a large walk-in shower/bathroom. Did not eat in onsite cafe-bar so cannot comment on quality. WiFi good.
andrew, 3-night trip

10/10 Exceptional

It was very convenient to southern cross railway stay. Clean and affordable
Douglas, 1-night trip

8/10 Very good

Comfortable, clean and convenient.
Philip, 3-night trip

10/10 Exceptional

I arrived eraly and left my luggage with them. When I finally came back my luggage had been delivered to my room. I was very grateful as I had a lot. Staff wrre friendly and helpful.
Heather, 1-night trip

10/10 Exceptional

Was clean, quiet, convenient, . Over all it was a great place to stay.
Kay, 4-night trip

4/10 Fair

The room doesn’t get cleaned. A lot dust one the self and table. Doesn’t vacuum the floor. The faucet blast the water in the very small bathroom and your clothes. The shower wall and floor is slippy. Feels like no cleaning at all.
Siya, 4-night trip

6/10 Good

Convenient location to visit Convention & Exhibition Centre. Room is very small, but well arranged.
YOSHIHITO, 4-night trip

10/10 Exceptional

Perfect location. Clean and Central.
Paul, 1-night trip

10/10 Exceptional

Great
Philip, 4-night trip

10/10 Exceptional

Single room was way roomier than expected. Well set out if you just need a single room to crash
Susan, 1-night trip

10/10 Exceptional

Close to everything we went for
jamie, 3-night trip

10/10 Exceptional

Friendly staff
Garry, 1-night trip

10/10 Exceptional

Closeness to transport and shopping
Stephen, 2-night trip

8/10 Very good

Friendly staff. Excellent location. Rooms fine. Would stay again.
Caragh, 1-night trip