all are hand wash, even the one near the bath tub. and cant open the window cause of broke handle, ask for help from staff, really not helpful! wait at the lobby for 25mins, finally willing to change another room for me! really cant stay a room without oxygen over night
Joanne
Joanne,1 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 11 月 11 日
Lai Man Decca
Lai Man Decca,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2024 年 2 月 12 日
The area underneath the bed cover is very dirty, and the shower tools are not in good condition. It is difficult to control the temperature of the warm water. However, the overall space is good.
Ka Yee
Ka Yee,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 26 日
Yes
Blessy
Blessy,1 晚家庭旅行
Hotels.com真 实住客点评
6/10 好
2025 年 12 月 10 日
Tv didnt work payed for upgrade but same sort of room
Martin
Martin,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 12 月 6 日
Poor service, incorrect information about free parking, only to be charged and then sent a parking ticket.
Also, paid for late check-out only to be interrupted multiple times to check out early!
Olaoluwakitan
Olaoluwakitan,6 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 4 日
Bob
Bob,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 12 月 4 日
Hotel was cold heating didn't work window was broken
Martin
Martin,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 11 月 30 日
Sarah-Jane
Sarah-Jane,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 11 月 30 日
The room is too cold.
Siu Kwan Danny
Siu Kwan Danny,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 11 月 27 日
1st room I checked into - you could not close the large windows (road side noise and cold), as the handles had been removed. The second room did have the windows closed, but still no handles, just holes where they should be.
Rooms are very tired and show signs of wear and age.
Alarms kept going off in the night, no guidance on what to do and no answers from reception to indicate if there was a problem or emergency.
No reasons or apologies on the check out process.
I recommend using an alternative hotel if available.
Peter
Peter,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 26 日
James
James,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 23 日
Paul
Paul,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 21 日
andrew
andrew,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 11 月 20 日
Dean
Dean,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 11 月 19 日
I stayed for 3 nights and there was no housekeeping visits for the entire stay. The toiletries and tea, coffee sachets etc were not replenished. Otherwise good value for money
SURITH
SURITH,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 18 日
Saskia
Saskia,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 11 月 18 日
The staff were pleasant. The hotel is rather 'tired' especially the bathroom. No Plug socket next to the bed for mobile phone to be connected. Breakfast was not as good as in the past. The 'hot food' was cold despite being on a heated plate - it had obviously been sitting for a while. The fruit salad is tinned rather than fresh fruit. Cheese was dry and not refreshed.
Anthony
Anthony,1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 11 月 15 日
The room was very cold although a portable heater was provided. The children beds weren’t so comfortable and another pillow would have been appreciated.
When we come we were told that the breakfast would have been a bit tight due to a big group booking. Although I appreciate their honesty we ended up not booking the breakfast.
Syed
Syed,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 14 日
Andrew
Andrew,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 11 月 13 日
Bradley
Bradley,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 13 日
Dean
Dean,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 11 月 12 日
The room was rather dated and tired.
The TV didn’t work.
I went to try and close the window to cut out the noise of the busy M1 motorway and the handle was loose in its housing, when I tried to turn the handle it just came apart.
I needed a shave in the morning and there wasn’t any plug to fill the basin so had to do it with running water.
I couldn’t be bothered to complain as I was only stopping there for the one night and will never stay there again.
On the plus side, I do have to say the the staff at reception and bar/restaurant were very good indeed.
I certainly won’t be staying there again.