In the heart of Amsterdam, The Highlander offers an eco-friendly retreat with a shopping mall on site and coffee shop/cafe. Explore nearby Madame Tussauds or unwind at the bar while enjoying in-room WiFi and a restaurant. Guests rave about the helpful staff.
Amsterdam (ZYA-Amsterdam Central Station) - 9 min walk
Rokin Station - 10 min walk
Nieuwezijds Kolk Stop - 1 min walk
Dam Stop - 5 min walk
Paleisstraat Tram Stop - 5 min walk
Restaurants
INK Hotel Amsterdam - MGallery - 3 min walk
The Pressroom - 3 min walk
La Zoccola del Pacioccone - 3 min walk
MORTIMER - 2 min walk
Greenwoods - 2 min walk
About this property
The Highlander
The Highlander puts you in a great location, within just a 10-minute walk of Dam Square and The 9 Streets. You can grab a bite to eat at the coffee shop/cafe or wind down at the end of the day with a drink from the bar/lounge. This eco-certified hotel is also just a 5-minute drive from Amsterdam Museum and Vondelpark. Fellow travelers say great things about the helpful staff and overall property condition. Public transportation is just a short walk: Nieuwezijds Kolk Stop is steps away and Dam Stop is 5 minutes.
At a glance
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Hotel size
31 rooms
Arranged over 7 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
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Special check-in instructions
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
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Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Offsite parking nearby (EUR 30 per day; discounts available)
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Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Children's games
Art supplies
Children's books
What to do
Scooter/moped rentals nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Multilingual staff
Bicycle rentals
Facilities
1 building/tower
Safe-deposit box at front desk
Designer stores on site
Shopping mall on site
Art Deco architecture
Accessibility
Elevator
Handrails in stairways
Hand-held showerheads
Visual fire alarm
Lever door handles
Well-lit path to entrance
Room amenities
Be entertained
Tablet computer
LED television
Cable TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Food and drink
Champagne service
Mini-fridge
Free bottled water
Highchair
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Refundable deposits
Deposit: EUR 50 per accommodation, per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
An effective city/local tax rate of 12.50 percent will be charged
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 25 per person
Late check-out can be arranged for an extra charge of EUR 50.00 (subject to availability)
Parking
Parking is available nearby and costs EUR 30 per day (3281 ft away)
Policies
Guests can rest easy knowing there's a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
National rating
Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.
Also known as
Citadel Amsterdam
Citadel Hotel
Hotel Citadel
Hotel Citadel Amsterdam
Citadel Hotel Amsterdam
The Highlander Hotel
The Highlander Amsterdam
The Highlander Hotel Amsterdam
Frequently asked questions
Does The Highlander offer free cancellation for a full refund?
Yes, The Highlander does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Highlander?
Sorry, pets aren't allowed.
Is parking offered on site at The Highlander?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at The Highlander?
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Check-out time is 11 AM. Late check-out is available for a charge of EUR 50.00 (subject to availability). Contactless check-out is available.
Is there an onsite casino at The Highlander?
No, this hotel doesn't have a casino, but Holland Casino (4-min drive) is nearby.
What is there to do at The Highlander and nearby?
Recommended spots to visit include Dam Square (5-min walk) and Madame Tussauds (6-min walk), along with Leidseplein (1.1 mi) and Rijksmuseum (1.3 mi).
Are there restaurants at or near The Highlander?
Yes, there's an onsite restaurant.
What's the area around The Highlander like?
The Highlander is in Amsterdam City Centre, a short 1-minute walk from Nieuwezijds Kolk Stop and 5 minutes' walk from Dam Square.
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The Highlander Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Breakfast
Shower
Bed
Building
Food
Luggage
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What guests liked
Breakfast was plentiful, fresh, and had everything one needs with a good variety of options. (27 reviews)
The property offers a convenient location with a variety of nearby restaurants and a freshly cooked breakfast buffet. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Sep 18, 2025
Great hotel
Clean rooms, friendly staff, great location, amazing breakfast and access to coffee and drinks throughout the stay
Atossa
Atossa, 2-night trip
8/10 Very good
Oct 3, 2025
Cute room, nice amenities right in center of Amsterdam
Brenda
Brenda, 4-night trip
8/10 Very good
Sep 27, 2025
Welcoming and comfortable hotel in a very convenient location close to transport links and attractions. Staff were very attentive & helpful, especially Liza. Would stay here again.
Rob
Rob, 2-night trip
8/10 Very good
Aug 28, 2025
Good location,
Verified traveler
1-night trip
10/10 Exceptional
Aug 22, 2025
bem localizado, apartamento novo, bom café de manhã e ainda tem
local para guardar a mala após checkin
Super cool vibes here, excellent amenities and service. Great location and quiet too. We stayed on the blue floor room 61 & 62 and the rooms were great! Note: the shower is ‘in’ the room. It is frosted glass but opens right into the room which is a bit of a nuisance when travelling with friends, but we worked with it. We would totally stay here again and recommend it.
Delainie
Delainie, 3-night trip
10/10 Exceptional
Sep 14, 2025
Great stay
Really enjoyed our stay and would return, only negative being the rooms weren’t sound proof, woke a lot to noises
C
C, 1-night trip
8/10 Very good
Jul 22, 2025
Great location
Location was perfect to explore the city. The bed was very comfortable and we had great service. Breakfast had lots of options and we had complementary drinks throughout our stay.
Joanne
Joanne, 2-night trip
10/10 Exceptional
Jul 21, 2025
Sleep of dreams
Amazing, so so comfortable, rooms felt very thought about, the bed was like a cloud, 100% recommended staying here the location is perfect also for every area you would want to see for sights. Tram stop basically right outside with fantastic dining and local owned business and coffee shop
Jessica
Jessica, 2-night trip
10/10 Exceptional
Jul 6, 2025
Great place! Very quiet despite being in a busy location
Harrison
Harrison, 2-night trip
10/10 Exceptional
Jul 28, 2025
Ticks All The Boxes.
Great hotel.
Super comfortable beds. Nice hot shower with good waterflow and lovely toiletries. Very clean throughout.
Good location, just a 5 minute walk to almost everything!
Breakfast offering plentiful and complimentary drinks 24 hours/day.
Verified traveler
2-night trip
10/10 Exceptional
May 29, 2025
Location was perfect. Room was cozy and the bed was super comfortable.
Aaron
Aaron, 3-night trip
10/10 Exceptional
Jul 21, 2025
Cool hotel in the center of Amsterdam
Very nice hotel in the center of Amsterdam. Walking distance to the Central station and to the big shopping streets.
The room was clean, spacious and with a cool interior.
Nice breakfast and very nice with the free drinks and snacks when you come back in the afternoon.
The staff were very helpful.
Ann
Ann, 2-night trip
10/10 Exceptional
Apr 3, 2025
ottima posizione, pulito e silenzioso
Marco
Marco, 2-night trip
10/10 Exceptional
May 18, 2025
I liked the details in this hotel. Staff was very friendly. Breakfast had everything one needs
Ganna
Ganna, 2-night trip
10/10 Exceptional
Jun 9, 2025
Very nice room, nice that each floor had its own color.
Kelsey
Kelsey, 2-night trip
10/10 Exceptional
Jun 8, 2025
I was very hesitant to stay in a 3 star hotel, but this is one of the BEST hotels I’ve been to, and it’s because of their staff, they go above and beyond to make sure you have all that you need and are super accommodating.
Hotel is simplistic but everything works, breakfast is good, super centric to everything and literally 10 minutes walk from the train station.
adrian
adrian, 2-night trip
8/10 Very good
Jul 14, 2025
Fin oplevelse. Beliggenheden er rigtig god. Rigtig venligt personale. Rigtigt god servic med køleskab og kaffemaskine på værelset. Dog lugtede kloakken en del på badeværelset.
Der står i beskrivelsen af hotellet, at der er restaurant, men det er der ikke og det var et minus, da det havde været et krav til vores hotelvalg.
Inge Lise Hessellund
Inge Lise Hessellund, 4-night trip
10/10 Exceptional
May 11, 2025
Facing a dodo street but very convenient to everything we wanted to see in Amsterdam. Friendly staff, spotless facilities and room. Great shower!
Would stay again.
Andrew
Andrew, 5-night trip
10/10 Exceptional
Jun 28, 2025
Lovely place to stay.
The staff were very kind, the hotel was in a good location close to many tourist attractions. The breakfast was nice too. Everything was great except the fact that our tv didn’t work at all. It was quite late at night and we had only a one day’s stay so we didn’t mind and not complain about it.
Bhuvaneshwari
Bhuvaneshwari, 1-night trip
10/10 Exceptional
Apr 23, 2025
Un hotel súper céntrico, de muy bueno gusto, habitaciones y baños amplios! Me encantó, lo recomiendo ampliamente
JOSE MARIA PLAYAN
JOSE MARIA PLAYAN, 3-night trip
10/10 Exceptional
Apr 8, 2025
Es uno de los mejores servicios que he tenido en un hotel sin i.plrt
LUIS
10/10 Exceptional
Jan 5, 2025
We love the location of this hotel because it is very close to everything.