可以免费取消我在火烈鸟酒店的预订并获得全额退款吗？

是的，火烈鸟酒店在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

火烈鸟酒店是否允许携带宠物入住？

是的，欢迎携带狗狗和猫咪入住。需要支付每只宠物每晚 MXN 275 的宠物费。服务类动物免费。

火烈鸟酒店是否有停车场？

很抱歉，火烈鸟酒店没有停车场。

何时可在火烈鸟酒店办理入住和退房？

开始办理入住：14:30；停止办理入住：23:00。退房时间为 11:30。

在火烈鸟酒店及其附近有什么游览观光项目？

玩乐活动包括自行车租赁、徒步活动和附近骑马，您可以畅享其中，还可以在附近的高尔夫球场打一场球。附近的其他娱乐活动包括生态旅游。不妨到室外泳池游个泳，也可以使用此酒店的其他服务设施，比如花园和附近的健身俱乐部使用服务。

火烈鸟酒店店内或附近是否有餐厅？

是的，Aqua提供花园景观。

火烈鸟酒店周边区域环境如何？

火烈鸟酒店位于殖民地中心，仅需 5 分钟车程可至科苏梅尔岛国际机场 (CZM)，6 分钟步行可至科苏梅尔岛海运码头。

科兹美岛火烈鸟酒店住宿优惠| Hotels.com 好订网

Q: 火烈鸟酒店是否允许携带宠物入住？

是的，欢迎携带狗狗和猫咪入住。需要支付 每只宠物每晚 MXN 275 的宠物费。服务类动物免费。

Q: 火烈鸟酒店是否有停车场？

很抱歉，火烈鸟酒店没有停车场。

Q: 火烈鸟酒店店内或附近是否有餐厅？

是的，Aqua提供花园景观。

Q: 火烈鸟酒店周边区域环境如何？

火烈鸟酒店位于殖民地中心，仅需 5 分钟车程可至科苏梅尔岛国际机场 (CZM)，6 分钟步行可至 科苏梅尔岛海运码头。

4/10 尚可

2025 年 12 月 2 日

When i arrivedThe front door was locked.There was nobody at the front desk. I waited for ten minutes before the owner Tom came to open the front door for me.

Bar with no bartender and no bottles of anything

joshua，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 11 月 27 日

Execlente hotel con muy buena ubicacion

Jorge Fernando，1 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 11 月 5 日

It was a very comfortable stay with a great rooftop view of the water. Tom the host gave great advice for snorkeling companies and car rentals. We wish we had had spent another night there.

Martin，1 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 8 月 19 日

The staff were amazing, very friendly and had very good recommendation for the tours and foods. The linens weren't clean, we had to ask to vhange them. Internet connection was very poor in our room only at the lobby could have connection.

Anahita，3 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 6 月 30 日

Marie-Helene，7 晚行程

Expedia真实住客点评

8/10 很好

2025 年 6 月 22 日

Pro’s- this property is in an amazing location, close to restaurants, shopping, the water and bars. Rooms were very clean and appearance of the hotel is very nice! Complimentary breakfast was very good! Oscar was amazing- super friendly! Con’s- lobby bar is “open” from 7am- to I think 10pm but there was never anyone behind the bar to order a drink. Rooftop pool is nice, amazing views but a bit rundown. Needs a deck refurbish and new patio/lounge chairs. A/C works well in the rooms but only works if room key has it activated- can’t run it while you are gone so coming back from a long hot day you have to wait until the room cools down again. We got used to it but a little much in the beginning of our trip. Overall we will definitely stay at this hotel again!

Tasha，7 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 5 月 24 日

Comfortable at-home stay 3-min walk from ferry!

My second time choosing to stay here. It’s now my “go-to” when I come to Cozumel! The front desk reception guy is so friendly and helpful the place has a nice “I’m at home” vibe! The rooms are comfortable— the beds are especially cozy and nice. The cleaning lady asked if the room needed refresh and was pleasant to organize a good time with us. Our terrace had an ocean view to the side, as does the roof deck with a palapa and some chairs and a pool—It was all ours when there with a panoramic ocean view. And the location cannot be beat! It’s a 3-mile walk to the ferry, and flanked by two awesome restaurants “Jolly Cafe” for late breakfast and great coffee and the “Maplehouse” for great baked goods, sandwiches, salads and more. There are convenience stores and a ton of other restaurants, bars and clubs in walking distance. The place and location are worth the stay and you can eat and drink there too when bar/restaurant onsite is operating. I liove it! We feel at home here!

Dena，2 晚行程

Hotels.com真实住客点评

4/10 尚可

2025 年 5 月 2 日

Hotel fantasma y malo

En la información del hotel indicaban que era self check in después de las 8, llegué a las 6 y no había nadie, el lobby se une al bar, el cual supuestamente este estaba abierto hasta las 11, nunca hubo nadie tampoco, por lo que estuve como 15 min. esperando, el 1800 tampoco funciona, hasta que encontré mis documentos y me retiré a mi habitación. había restos de material de electricidad en el cuarto, el ventilador no funcionaba, ( el AA si funcionaba). El lugar donde tomas el desayuno apesta a caño. El segundo día tampoco había nadie en la recepción y olvide mi llave en el cuarto, solo porque la ventana que da al pasillo estaba abierta, pude entrar a mi habitación ya que no había nadie que me ayudara y los teléfonos no contestaban. Fue así como me di cuenta de que a mi ventana no se le podía poner seguro por lo que, si salía tenía que cargar con todo lo que sea de valor para no dejarlo en la habitación, ya que en el lobby tampoco había nadie y la puerta estaba abierta. Las camas están duras, el cuarto no cuenta con TV (lo cual luego me di cuenta de que eso si lo indican), y el internet es malísimo. Invitada a no regresar

Monica，3 晚商务旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 4 月 30 日

En general bien. El hotel está cómodo para descansar. No tiene personal el dueño vive en la azotea por si ocupan algo.

Antonio，2 晚行程

Hotels.com真实住客点评

2/10 很差

2025 年 4 月 27 日

Scary Place - stay away

we booked last minute - nobody was there after over an hour of sitting in the lobby - looked nasty broken windows - we just left

Mark，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 4 月 20 日

Muy bien en general

jorge luis，4 晚行程

Expedia真实住客点评

8/10 很好

2025 年 4 月 14 日

The property was very nice, older, but nicely kept. The owner was great, and went out of his way to ensure we had a good stay. A brief miscommunication was settled quickly and easily with no repercussion. Check in and check out were great with no issues. The price was a great value and the facility was quiet. We stayed 5 nights (April 2025) and our included breakfast was delicious every morning. The staff was friendly, always helpful but unobtrusive, and spoke adequate english. The location in El Centro was convenient to everything needed, shopping, food, entertainment, etc. Rooftop view was average and the rooftop pool was enough to get wet if you need. There is no phone in the room and no tv so if that is what you are looking for (we were not..), this is not that type of establishment. There is no elevator- it is 3 story walkup. Rooftop lounge area included chairs and the small pool. There is a bar in the lobby area that was quiet and underused. Would definitely recommend and would definitely revisit.

Philip Otto，5 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 4 月 12 日

Chance，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 4 月 9 日

Solo female traveler approved!!! The Flamingo Hotel is a true gem. I stayed there for 27 nights and here are some examples as to why: 1. As a female independent traveler, safety is paramount. The Flamingo Hotel has an excellent reputation for safety and Francisco, the night guard, is always promptly ready to keep an eye on the hotel after hours. All rooms are electronic-entry. The hotel is a peaceful oasis placing it close enough to the boardwalk for easy walking but not so close that you feel like you’re in the fray. It is literally the perfect location. 2. Staff is par excellence: The owner, Tom, is welcoming and respectful at all times. Tom was so helpful in obtaining a taxi, is bilingual, and can easily advise on nearby places to eat or visit. Oscar, concierge elite, is the right-hand man who ensures that guests are informed & comfortable at every level. He is at the top of the hospitality game! Many reviews mention how wonderful Oscar is and they’re all true. Next, Carolina and Angela prepare the BEST food with a full menu of healthy ingredients and delicious meals (I highly recommend the tortilla espanola, huevos rancheros, or the French toast!!). 3. Location, location, location: Positioned within quick walking access to the best burritos on the island (shout out to Crazy King Burritos), many shops, the plaza, and yes the beautiful ocean! You can see the ocean from the rooftop pool. The Flamingo Hotel is a 10/10–and will be my go-to for many years to come!

Heather，27 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 4 月 4 日

This is a great hotel! The staff is VERY friendly. The location of the hotel is very close to the ocean with options for several restaurants around it. They offered a great breakfast included in the cost, and the rooms were big and clean. A/C, waterfall shower, and a balcony to sit and relax complimented this experience. We will be back!!

Adrea，3 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 3 月 24 日

Thebpeople who worked there were FANTASTIC , helpful and kind. Facility itself was nicely appointed. Had an issue with A/C, and they switched rooms for us when the tech wasn't able to come that day. It's really quiet, but also super close to Centro. Easily walkable to shopping, dining, taxi stand, everything you want!

Melissa，16 晚浪漫旅行

Expedia真实住客点评

2025 年 2 月 22 日

The location is good, easy access to the beach, downtown, bank, superstore. Oscar, the manager is nice, he is trying his best to accommodate. Rooms are nice, quiet area, staff is nice. Be prepared for no TV in the room, wifi internet works only some times, water is city so sometimes can be off, owner did a good job with renovation, hopefully it will be finished soon!

DRAGOS NICOLAE，7 晚行程

Expedia真实住客点评

火烈鸟酒店

Flamingo Hotel

选择日期以查看价格

火烈鸟酒店的照片库

点评

热门服务设施

主要服务设施 (12)

居家般享受 (6)

客房选择

查看这些日期的空房情况

显示舒适客房, 1 张特大床, 阳台的所有照片

舒适客房, 1 张特大床, 阳台

特色亮点

显示经典客房, 1 张特大床, 庭院的所有照片

经典客房, 1 张特大床, 庭院

特色亮点

显示华丽套房, 1 张特大床, 阳台的所有照片

华丽套房, 1 张特大床, 阳台

特色亮点

显示小型套房, 1 张特大床, 阳台的所有照片

小型套房, 1 张特大床, 阳台

特色亮点

显示标准套房, 1 张特大床的所有照片

标准套房, 1 张特大床

特色亮点

同类型住宿

伊拉科苏梅尔

街区简介

附近有什么？

周边介绍

餐厅

住宿简介

火烈鸟酒店

住宿一览

酒店规模

到达/离开

特别入住说明

入住要求

宠物

网络

停车场

其他信息

住宿服务设施

餐饮

游玩项目

服务

服务设施

客房服务设施

居家般舒适

安心入睡

清洁梳洗

办公通讯

餐饮

其他

特色

用餐

费用和政策

其他项目

宠物

政策

别称

常见问题

可以免费取消我在火烈鸟酒店的预订并获得全额退款吗？

火烈鸟酒店有游泳池吗？

火烈鸟酒店是否允许携带宠物入住？

火烈鸟酒店是否有停车场？

何时可在火烈鸟酒店办理入住和退房？

在火烈鸟酒店及其附近有什么游览观光项目？

火烈鸟酒店店内或附近是否有餐厅？

火烈鸟酒店周边区域环境如何？

点评

关于火烈鸟酒店的点评

超赞

9.4

8.8

9.2

8.8

8.4

点评

4/10 尚可