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SureStay Plus Hotel by Best Western Sevierville

2.5 star property
City-center hotel within easy reach of Soaky Mountain Waterpark

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Photo gallery for SureStay Plus Hotel by Best Western Sevierville

Business center
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Lobby
Exterior
Experience the beauty of Sevierville at SureStay Plus Hotel by Best Western Sevierville, where guests can unwind with a refreshing dip in the seasonal outdoor pool or simply relax over coffee and tea in the lobby. With helpful staff, free self parking, and a 24-hour front desk for added convenience.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Non-smoking
  • Connecting rooms available
  • 24/7 front desk
  • Free parking
  • Air conditioning

Main amenities (5)

  • Housekeeping (on request)
  • Seasonal outdoor pool
  • 24-hour front desk
  • Coffee/tea in a common area
  • Vending machine

Feel at home (6)

  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Coffee/tea maker
The current price is CNY328
CNY369 total
includes taxes & fees
Oct 26 - Oct 27

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(74 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Shower/tub combination
Hair dryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(65 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Shower/tub combination
Hair dryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby sitting area

Clarion Pointe Sevierville-Pigeon Forge

  • Pool
  • Free breakfast
  • Pet friendly
  • Free parking
8.4 out of 10, Very Good, 1,003 reviews
The price is CNY424
CNY478 total
includes taxes & fees
Nov 2 - Nov 3
Clarion Pointe Sevierville-Pigeon Forge
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About the neighborhood

Map
680 Winfield Dunn Pkwy, Sevierville, TN, 37876

What's nearby

  • Wilderness at the Smokies - 2 min drive - 1.8 km
  • Soaky Mountain Waterpark - 2 min drive - 2.1 km
  • Wild WaterDome - 2 min drive - 2.5 km
  • Sevierville Golf Club - 3 min drive - 2.1 km
  • Sevierville Convention Center - 3 min drive - 2.8 km

Getting around

  • McGhee Tyson Airport (TYS) - 47 min drive

Restaurants

  • ‪Dutch Bros Coffee - ‬2 min drive
  • ‪Chick-fil-A - ‬3 min walk
  • ‪Freddy's Frozen Custard & Steakburgers - ‬4 min walk
  • ‪Waffle House - ‬19 min walk
  • ‪McDonald's - ‬2 min drive

About this property

SureStay Plus Hotel by Best Western Sevierville

At SureStay Plus Hotel by Best Western Sevierville, you'll be just a 5-minute drive from Wilderness at the Smokies and Soaky Mountain Waterpark. Guests can take a dip in the seasonal outdoor pool, and freebies like breakfast, WiFi, and self parking are added perks. Also, Titanic Museum and Sevierville Convention Center are within a short drive. The helpful staff and location get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 80 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free breakfast
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk

Facilities

  • Seasonal outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • Television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave

More

  • Housekeeping (on request)
  • Connecting/adjoining rooms available

Fees & policies

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 30 to May 22:
  • Swimming pool

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM
  • The seasonal pool is open from May to September

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Econo Lodge Hotel Sevierville
Econo Lodge Sevierville
Econo Lodge Sevierville Hotel
Econo Lodge Sevierville
Surestay Plus By Sevierville
SureStay Plus Hotel by Best Western Sevierville Hotel
SureStay Plus Hotel by Best Western Sevierville Sevierville

Frequently asked questions

Is there a pool at SureStay Plus Hotel by Best Western Sevierville?

Yes, there's a seasonal outdoor pool. Guests have pool access from 10:00 AM to 10:00 PM.

Are pets allowed at SureStay Plus Hotel by Best Western Sevierville?

Sorry, pets aren't allowed.

Is parking offered on site at SureStay Plus Hotel by Best Western Sevierville?

Yes, there's free self parking.

What are the check-in and check-out times at SureStay Plus Hotel by Best Western Sevierville?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-out is available.

What is there to do at SureStay Plus Hotel by Best Western Sevierville and nearby?

SureStay Plus Hotel by Best Western Sevierville has a seasonal outdoor pool.

What's the area around SureStay Plus Hotel by Best Western Sevierville like?

SureStay Plus Hotel by Best Western Sevierville is in the heart of Sevierville, a short 20-minute walk from Wilderness at the Smokies and 13 minutes' walk from Floyd Garrett's Muscle Car Museum. Travelers say that the hotel is in a great location.

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Reviews

SureStay Plus Hotel by Best Western Sevierville Reviews

8.0

Very Good

8.0

Cleanliness

7.4

Amenities

8.4

Staff & service

8.0

Eco-friendliness

8.0

Property conditions & facilities

What guests liked

  • The property's location is convenient for dining with several restaurants within walking distance. (4 reviews)
  • The pool area is fun for kids with a slide and clean, with plenty of lounging options available. (8 reviews)
  • Breakfast was consistently good, hot, and fresh, with a variety of options. (37 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Bed
Location
Bathroom
Water
Shower
Lobby
Coffee

Reviews

10/10 Exceptional

Great place
Client, 1-night trip

10/10 Exceptional

We enjoyed our stay. The hotel was in the perfect location and the check in attendant was really nice and polite. We would definitely stay again.
Stacie, 1-night trip

10/10 Exceptional

The staff was very helpful and the room was nice. Very comfortable beds.
David, 1-night trip

10/10 Exceptional

AMAZING!!!

This is probably the cleanest hotel i have ever stayed phenomenal workers were so nice coffee amazing!!!
Jennifer, 2-night trip

10/10 Exceptional

The staff was friendly. The hotel was well kept the only issue was that the walls themselves were dirty from foot prints below the bed line.
Tracy, 3-night trip

10/10 Exceptional

Great stay

It was a very nice and peaceful trip . We just needed to get out of town and forget the everyday life . The experience we had let us do just that . Thank you !!
Eric, 3-night trip

6/10 Good

The room was clean but would get a musty smell at times. The beds are hard as a rock.
Glenn, 5-night trip

10/10 Exceptional

Real easy booking and friendly staff
Jason, 1-night trip

8/10 Very good

The rooms are clean, check-in easy, and staff nice.
Keona, 1-night trip

10/10 Exceptional

Will definitely stay again

The location was great, service was awesome! The only complaint I had was the mattress pad. We came back to the hotel way after 2am from being with friends at their cabin. They immediately brought me clean and new mattress pad, sheets and comforter. I appreciate the smiles and exceptional customers service at almost 3am
Kayla, 2-night trip

8/10 Very good

The check in staff was very friendly and the room was nice. My only issue was that every night shortly after 10pm the night staff would come on duty I assume and the lobby tv would be turned up or a radio turned on and then early morning they would begin openly talking and it was very disruptive.
Mitzi, 2-night trip

10/10 Exceptional

Family Vacation

Was very clean . Great customer service. We enjoyed your stay .
CHRYSTAL, 4-night trip

8/10 Very good

Good for the money

Fruits should be included in the breakfast
GEORGE, 2-night trip

10/10 Exceptional

Clean hotel ideally located for easy access to Pigeon Forge. Friendly staff.
christopher, 1-night trip

10/10 Exceptional

Very nice and clean. Staff was very friendly. We will return.
Melinda, 3-night trip

6/10 Good

Good for the money

This hotel is good for the money but it is a little outdated. The people were very nice and overall, it was clean. The beds were pretty comfortable.
Bobbie, 2-night trip

6/10 Good

Breakfast was terrible. Eggs, sausage toast tasted horrible,no oarnge juice or fruit, or muffins. Room was dirty tubs didnt drain at all staff tried to correct but within 1 day it clogged again.
Mary, 5-night trip

10/10 Exceptional

Great

Solo trip had a great stay 2 nights
Arturo, 2-night trip

10/10 Exceptional

Very nice staff frieny and helpful
James, 2-night trip

10/10 Exceptional

Was just what we needed. Nice property
Jason, 1-night trip

2/10 Poor

Hotel room 125

The set up of the room was not ideal. Water pressure in the shower and sink were way too high. My wife has a disability and had to walk pretty far to get to the toilet in the bathroom. The breakfast wasn’t very good either. Sausage wasn’t very good coffee was okay.
Mike, 1-night trip

8/10 Very good

Family trip

We had a good time, hotel was clean and had friendly staff. The breakfast was ok, food was running out around 7:30 and some of the hot food was cold.
3-night trip

4/10 Fair

Filthy room! Stunk of old onion food. Smell was so bad I could not sleep. Floor was filthy full of debris and literal clumps of hair! Bathroom sink, toilet and shower were full of hair and toothpast splater. Sheets had stains! Horrible experience! The front desk staff were very kind and professional! Too bad housekeeping is so horrendous!
Lisa, 1-night trip

6/10 Good

Toilet had so much old built up pee on the side that hasn’t been cleaned in months, I cleaned myself bc I couldn’t look at it anymore. No USB plugins, they could at least have them in the clock.
Sheila, 1-night trip

6/10 Good

Not impressed

We extended our stay by 1 night and out of 5 total nights, our room was cleaned only 1 time….no trash emptied, towels changed, beds made etc. our toilet in the bathroom had so much built up per on the side of it, I couldn’t stand it anymore and cleaned it myself.
Sheila, 4-night trip