No one was at the front desk when we arrived and we waited for 10 minutes for someone to show up. After the first night stay, the bed was not made and used towels and washcloths were not replaced in preparation for our second night day
Judy
Judy,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 9 日
Muy bien cómoda
Francis
Francis,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 12 月 7 日
We had issues with our key cards not working several times. The bed was so u comfortable we left a day early to go home
Melissa
Melissa,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 6 日
Love it
Clayton
Clayton,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 3 日
Carolina
Carolina,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 2 日
It was the LIVE ROACHES running everywhere !! On the walls, Floor scurrying when i moved a chair! INSIDE THE COFFEE MAKER!! I specfically went into the Office when i checked out 11-30 and showed the person the photo & videos I took that morning of LIVE ROACHES running on the wall, YUCK! I should get a Discount! I took all my luggage back to my Car on Sat night so i did not bring your roaches home with me! I should get a DISCOUNTfo,funning on the All. ISHOULD have kd.
Melissa
Melissa,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 11 月 30 日
Mala limpieza. El piso bien sucio.
Gabriel Alejandro
Gabriel Alejandro,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 30 日
I was unable to come because I have cancer and was too sick to travel and they will not refund the amount. We go to the hospital and it was another 50 miles to the hotel I called them at 10:30 am to cancel and was informed to cancel through your site and then then what refund a dying woman’s request. I need this money for treatment and they are uncaring. Uncompassionate and unwilling to help me when I am weak and frail and sick I am ashamed of them and their maager
Amber
Amber,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 29 日
Very good
craig
craig,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 27 日
Very clean room
Kay
Kay,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 11 月 25 日
Rooms was good but saw some roaches
Hemendra
Hemendra,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 25 日
All was good; clean room, good staff and all things electrical worked.
It would only get better if they mailed my 3 belts to me. I left 3 belts in a bag; forgot to pack them. Totally my mistake.
James
James,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 22 日
It was our return trip to St Augustine. And this time was for our 15 years anniversary. The staff were amazing with all of their hospitality. We see all the improvement the new owners are making. Beautiful property with amazing potentials.