Thought I’d try somewhere different, as I’m in the area quite frequently. What a mistake. This place is an absolute joke. Checked in & they couldn’t offer keys- said to call them when coming & going, waiting for someone to meet me at the room to allow entry. Wow, super inconvenient, but thought ok, things happen. They’ve now brought me FIVE different sets of keys & I’ve been locked out of my room TWICE today. With medication I need, inside. The girl at the front desk doesn’t appear to understand English, offers zero help & has to have someone call back with every complaint. Manager called back with little to no help. Have literally had to talk with a manager MULTIPLE times, in less than 24 hours. I’m now on the 6th set of keys in less than 24 hours. No thermostat! Whom has a room you cannot control the temperature? Extremely loud, although they claim sound proofed rooms, which it seems everyone complains about. Went through a recent renovation according to their site, but things are quite run down. Dead RAT right outside my room & this must be usual, as I now notice rat traps everywhere. The smoke detector is BRIGHTLY flashing, flooding the room with flashing light all night. It’s obviously a problem, as they’ve attempted placing stickers of some sort over the units. And ceiling soiled in the area around it. Online they didn’t make it clear you must park super far from your room, which I’m sure would be an issue for many. I’m not super bothered, but it’s inconvenient.
