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Hotel Hacienda Paradise

3.5 star property
Hotel with outdoor pool, near Quinta Avenida

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Photo gallery for Hotel Hacienda Paradise

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Balcony view
Room, Poolside | Premium bedding, in-room safe, individually decorated
Room, Balcony | Premium bedding, in-room safe, individually decorated
Exterior
Tucked away near Quinta Alegría Shopping Mall and Playa del Carmen Main Beach, Hotel Hacienda Paradise by BFH offers a serene retreat. Unwind with spa services like a hot stone massage or facial, then enjoy continental breakfast at the poolside restaurant Coloretta. With free WiFi in public areas, an outdoor pool with sun loungers and multilingual staff on hand.

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Free breakfast
  • Spa
  • Pool
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant
  • Outdoor pool
  • Beach towels
  • Room service
  • Spa services
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Library
  • Front-desk safe

Feel at home (6)

  • Children stay free
  • Television
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
  • Premium bedding

Room options

Check availability for these dates

Tonight

Sep 8 - Sep 9
Check availability for tonight Sep 8 - Sep 9

Tomorrow

Sep 9 - Sep 10
Check availability for tomorrow Sep 9 - Sep 10
Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, individually decorated

Deluxe Room

Highlights

Individually furnished
Individually decorated
Air conditioning
HDTV
Premium bedding
Ceiling fan
Blackout drapes/curtains
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

View all photos for Quadruple Room, Poolside

Quadruple Room, Poolside | Premium bedding, in-room safe, individually decorated

Quadruple Room, Poolside

Highlights

Yard
Individually furnished
Individually decorated
Air conditioning
HDTV
Premium bedding
Ceiling fan
Blackout drapes/curtains
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room, Balcony

Quadruple Room, Balcony | Premium bedding, in-room safe, individually decorated

Quadruple Room, Balcony

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
HDTV
Premium bedding
Ceiling fan
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Poolside

Room, Poolside | Premium bedding, in-room safe, individually decorated

Room, Poolside

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Yard
Individually furnished
Individually decorated
Air conditioning
HDTV
Premium bedding
Ceiling fan
Blackout drapes/curtains
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, individually decorated

Standard Room

Highlights

Individually furnished
Individually decorated
Air conditioning
HDTV
Premium bedding
Ceiling fan
Blackout drapes/curtains
Rainfall showerhead
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, Balcony

Room, Balcony | Premium bedding, in-room safe, individually decorated

Room, Balcony

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
HDTV
Premium bedding
Ceiling fan
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Ave 10 Entre Calle 20 Y 22 Norte, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Quinta Alegría Shopping Mall - 2 min walk - 0.2 km
  • Playa del Carmen Main Beach - 6 min walk - 0.6 km
  • Mamitas Beach - 6 min walk - 0.6 km
  • Playa del Carmen Maritime Terminal - 19 min walk - 1.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive
  • Tulum Intl. Airport (TQO) - 97 min drive
  • Cozumel Intl. Airport (CZM) - 12.3 miles/19.8 km

Restaurants

  • ‪Bloody Mary Food Drinks & Rock - ‬2 min walk
  • ‪Señor Frogs - ‬2 min walk
  • ‪McCarthy's Irish Pub - ‬1 min walk
  • ‪Ambasciata d'Italia Ristorante - ‬2 min walk
  • ‪Trattoria del Centro - ‬3 min walk

About this property

Hotel Hacienda Paradise

Hotel Hacienda Paradise puts you in a great location, within just a 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. You can indulge in deep-tissue massages, facials, or reflexology, and Coloretta serves breakfast. This Colonial hotel also features an outdoor pool, a snack bar/deli, and a terrace. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 33 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (7 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Offsite parking within 16 ft (MXN 150 per day), from 10:00 AM to 10:00 PM
    • Street parking available
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–11:00 AM
  • Restaurant
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Art supplies

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Beach towels
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • An outdoor pool
  • Spa services
  • Colonial architecture

Accessibility

  • Wheelchair accessible
  • Well-lit path to entrance

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Laptop-friendly workspace

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Guidebooks/recommendations

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including reflexology.

Dining

Coloretta - This poolside restaurant serves breakfast only. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 50.91 per accommodation, per night

Parking

  • Parking is available nearby and costs MXN 150 per day (16 ft away; open 10:00 AM to 10:00 PM)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Boutique Paradise
Hacienda Boutique Hotel
Hacienda Paradise
Hacienda Paradise Boutique
Hacienda Paradise Boutique Hotel
Hacienda Paradise Boutique Hotel Playa del Carmen
Hacienda Paradise Boutique Playa del Carmen
Hacienda Paradise Hotel
Hotel Boutique Hacienda
Hotel Hacienda Paradise
Hacienda Paradise Boutique Hotel By Xperience Playa Del Carmen
Hotel Hacienda Paradise Boutique
Hacienda Paradise Boutique Hotel Xperience Hotels
Hacienda Paradise Boutique Xperience Hotels Playa del Carmen
Hacienda Paradise Boutique Xperience Hotels
Hotel Hacienda Paradise Hotel
Hotel Hacienda Paradise by BFH
Hotel Hacienda Paradise Playa del Carmen

Frequently asked questions

Does Hotel Hacienda Paradise offer free cancellation for a full refund?

Yes, Hotel Hacienda Paradise does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Hacienda Paradise?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Hotel Hacienda Paradise?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Hacienda Paradise?

No, unfortunately, but there's street parking available.

What are the check-in and check-out times at Hotel Hacienda Paradise?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Hotel Hacienda Paradise?

No, this hotel doesn't have a casino, but Riviera Gran Casino (8-min walk) is nearby.

What is there to do at Hotel Hacienda Paradise and nearby?

Hotel Hacienda Paradise has an outdoor pool and spa services.

Are there restaurants at or near Hotel Hacienda Paradise?

Yes, Coloretta offers poolside dining.

What's the area around Hotel Hacienda Paradise like?

Hotel Hacienda Paradise is in Downtown Playa del Carmen, a short 8-minute walk from Playa del Carmen Main Beach and 7 minutes' walk from Mamitas Beach.

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