The location was very good, especially for going on different excursions around Madeira. Breakfast was a highlight – nice selection and tasty options that we really enjoyed.
Parking was a bit cramped, and the overall standard of the hotel felt somewhat outdated and in need of an upgrade. That said, the facilities and room still felt clean and fairly well maintained, which we appreciated.
Unfortunately, our stay was affected by a water leakage in the room (from the bathtub-shower), which caused inconvenience. While the staff noted our complaint, we did not feel the situation was followed up in a satisfactory way, and the lack of compensation was disappointing.
Overall, the hotel has potential due to its location and breakfast, but improvements in both service and facilities are needed.