Rude staff, poor service, food was bad, had to walk almost a mile to my room
travis
travis,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 23 日
Ademir
Ademir,5 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 7 日
Nilovna
Nilovna,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 26 日
Property not as advertised. Dirty rooms, and grounds.
Ana
Ana,6 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 6 月 26 日
Very old not clean hard to get your room clean would not stay here
Zakya
Zakya,3 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 6 月 25 日
I enjoyed my stay because I made the best of it. The staff aren’t warm like many of us our use to stateside but they certainly will do their jobs. They do warm up a bit after while which I believe is just part of the culture. The rooms are ok when it comes down to cleanliness but could use some newer linens and towels since things are white they do stain and beige so needs replacing. Toilet has some hairs I brought my own cleaning supplies. Beach and pool are nice.
Grace
Grace,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 25 日
Our favorite place to stay!
Abigail Marie
Abigail Marie,7 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 6 月 25 日
This is a beautiful place to stay with a private beach and on-site dining.
Robin
Robin,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 24 日
Very rude and poor customer service. The property was not clean. When it was time to check in my room wasn’t ready I arrived after 5pm (check in is at 4) then asked why the front desk lady was beyond rude and stated “I mean I can make it hours” I will never return.
Kayla
Kayla,3 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 6 月 23 日
The property is very nice. They desperately need a better cleaning and maintenance crew.
Shenice
Shenice,3 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 22 日
I beautiful place to get away on St Croix
David
David,6 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 22 日
Madelyn
Madelyn,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 22 日
Laneisha
Laneisha,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 21 日
JASMINE
JASMINE,4 晚行程
Expedia真实住客点评
2/10 很差
2025 年 6 月 20 日
Terrible service from front desk staff. Room was in bad shape, water on floor from a leak, sheets were dirty, pull out bed was broken. Beach front ocean view room did not have a view it was upstairs and covered by trees. Unable to use pull out bed I requested to be moved to another room view didn’t matter any more just needed somewhere for my kids to sleep. I found several rooms online available from main site and Expedia but was told there wasn’t nothing available and couldn’t change rooms. All 4 of us had to sleep on one king bed for 4 nights. They also said they were giving everyone $50 food and beverage credit since Television service was not working at the resort. Upon check out on Saturday after reviewing my charges at the restaurant I asked about the credit. Person working the desk said they didn’t know anything about that and there were no notes on my account and she was not able to make any changes. I asked if I could speak with a manager. She said managers don’t work weekends. This makes no sense how could there not be a manager on site of a popular resort during a summer weekend. This was the worst service I’ve ever received at a resort.
Ramon
Ramon,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 20 日
The property and views are amazing! Highly recommend the nachomamma add bbq also the wings are great! Book the ocean view you won’t be disappointed but most rooms most likely have exceptional view as well
Angela Rose
Angela Rose,5 晚行程
Expedia真实住客点评
8/10 很好
2025 年 6 月 13 日
This property was truly the most beautiful place I have ever seen. The tide pools, the staff, the beach ❤️❤️❤️
Michelle L
Michelle L,7 晚行程
Expedia真实住客点评
2/10 很差
2025 年 6 月 12 日
Chelsea
Chelsea,8 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 12 日
It is right on the beach with lots of oceanview rooms. It's on the rainforest side so beautiful mountains and nice breezes. In the offseason the food options on the property are limited, but adequate. It's right near an amazing RTJ designed golf course which is beautiful. It is dark at night on that side of the island, and I was not comfortable enough to drive at night, but there is plenty of daylight to explore, then unwind at the resort in the evening. I highly recommend it and would stay there again.