Clean and well equipped room
Looks recently refurbished
Great bed - and pillows to fit!
Easy parking next door at Q park - no discount available via hotel
Pavandip
Pavandip,1 晚行 程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 20 日
Location of hotel excellent for arena visit. Staff are all lovely, the food was very good too. Room comfy & clean
Gillian
Gillian,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 20 日
Spotlessly clean room and an amazing breakfast! Always lovely staff too.
Great place to stag after a concert in the city.
Rhianneth
Rhianneth,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 20 日
Eveything was perfect: location, cleanliness, staff and omg the breakfast! Brilliant location for concerts or shopping . Lots of restaurant's and bars within walking distance, as well as a tesco and sainsburys juat around the corner. Defintialy our new hotel of choice in Birmingham.
Angela
Angela,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 18 日
Clean room and friendly staff at check in
Kris
Kris,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 17 日
Excellent
Wayne
Wayne,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 17 日
Clean room, helpful staff, good amenities and breakfast, great location
Lisa
Lisa,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 15 日
The hotel is in a quiet area but not far from a main bus and tram route. Room was very clean with a nice big comfortable bed. Later hours for breakfast at weekend much appreciated. Friendly staff.
Mary
Mary,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 14 日
Friendly staff and good location for the Utilita Arena
Dan
Dan,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 14 日
Stale pastries and impossible to get out between the tables which were far too close together. Uncomfortable inconveniencing and intrusive
Elizabeth
Elizabeth,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 14 日
Breaking was excellent well presented easy to get very clean and tidy.
J P
J P,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 12 日
Stayed close by to the arena due to mobility issues, friendly staff
Jonathan
Jonathan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 11 日
Go to Hotel every Birmingham stay
Matthew
Matthew,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 9 日
1 night perfect friendly and comfortable
Andrew
Andrew,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 8 日
Nice enough night away for concert. Let down by no toilet paper and do not disturb sign. Mentioned to housekeeping who just shrugged her shoulders and said she had got any. Had to ring reception.
Breakfast good and check-in in straight forward. Room was what you would expect.
Robert
Robert,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 7 日
Overall good stay - only downside was the noise from a loud Christmas Party / Disco right under our room on the 1st floor
Heather
Heather,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 12 月 7 日
The room was nice and clean, hotel was a great location BUT there was a Christmas party which is to be expected over the festive season… although we were on the 5th floor, the music was so load we couldn’t relax and sleep. At 11.15 we attempted to call reception to see what time the music would continue until but there was no answer. My husband went down to check and was greeted with no empathy for the situation and was told midnight.
Having spoken to reception again upon check out, they were very apologetic and had confirmed they’d ask the general manager to contact me - I haven’t had any contact as promised.
I feel that good customer service would have left us feeling less frustrated about the situation. We don’t complain usually, but with 2 young children we rarely get a night away and we felt it was a shame that we weren’t informed upon check in of the party and then to have no apology about the noise wasn’t great. I would argue that 11 perhaps the volume or bass could have been lowered to allow guests above the function room to sleep.
Carly
Carly,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 7 日
The room was perfect, clean, comfortable and quiet. The staff were very efficient.
Anthony
Anthony,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 7 日
Helpful staff
Great food
Lovely breakfast
Comfy bed
Good hotel
Mary
Mary,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 12 月 7 日
Not enough tables to seat people, ended up eating breakfast with my knees by my ears on a lounge chair and table. note to hotel, don't sell breakfast knowing you cannot service all of the breakfasts you have sold. Very Very poor service.
Rooms clean and tidy staff helpful. if you a broad guy or gal you may struggle to sit on the toilet as they have fixed the toilet roll holder where your shoulder should be!!!! All in all should have spent the same money and gone to the premier inn. won't be using Hilton again..
David
David,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 1 日
Great location - lovely hotel - room was spotless - king bed comfy - bathroom small but perfectly usable- shower excellent- great restaurant and bar area - highly recommended