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Kimpton Aluna Tulum by IHG

4.5 star property
Luxury hotel with spa, near Tulum National Park

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Photo gallery for Kimpton Aluna Tulum by IHG

Exterior - Kimpton Aluna Tulum by IHG (Tulum)
Exterior - Kimpton Aluna Tulum by IHG (Tulum)
Restaurant - Kimpton Aluna Tulum by IHG (Tulum)
Bar (on property) - Kimpton Aluna Tulum by IHG (Tulum)
Point of interest - Kimpton Aluna Tulum by IHG (Tulum)
Tulum National Park is at your doorstep when you stay at Kimpton Aluna Tulum, an IHG Hotel. Relax by one of the 2 outdoor pools with cabanas and sun loungers or rejuvenate with a body treatment, body scrub, or massage at Qi Ja´Spa.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Free parking
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • 24-hour fitness center
  • Free use of bicycles
  • Free beach club nearby
  • Pool bar
  • Room service
  • In-room childcare
  • 24-hour business center

For families (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Private bathroom
  • Television
  • Garden
  • Terrace
The current price is CNY1,027
CNY1,406 total
includes taxes & fees
Feb 1 - Feb 2

Why we love this property

Blissful spa experience
The spa pampers guests daily with massages, facials, and body treatments. Couples enjoy special rooms. A 24-hour gym and garden beckon.
Luxury garden escape
The garden of this luxury hotel provides a tranquil retreat for visitors seeking natural beauty and peaceful surroundings.
Breakfast bliss
A morning feast awaits with the hotel's buffet breakfast. The spread satisfies hungry travelers ready to start their day of adventure.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | Premium bedding, down comforters, in-room safe, blackout drapes

Suite, 1 Bedroom, Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Essential)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 1 King Bed (Essential)

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Sofa bed - twin
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Essential)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 1 King Bed, Balcony (Essential)

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Sofa bed - twin
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, in-room safe, blackout drapes

Suite, 1 Bedroom

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Sofa bed - twin
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Essential)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds (Essential)

7.4 out of 10
Good
(3 reviews)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible (Essential)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds, Mobility Accessible (Essential)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony (Essential)

Room, 2 Queen Beds, Balcony (Essential) | Premium bedding, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds, Balcony (Essential)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Essential)

Premium bedding, down comforters, in-room safe, blackout drapes

Room (Essential)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 38 sq m
  • Sleeps 2
  • 1 Twin Bed

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8.6 out of 10, Excellent, 652 reviews
The price is CNY1,781
CNY2,492 total
includes taxes & fees
Feb 1 - Feb 2
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About the neighborhood

Map
Poligono 04 Fraccion 05 Lote 04 S/N, Tulum, QROO, 77780

What's nearby

  • Jaguar Park - 2 min walk - 0.2 km
  • Hunab Lifestyle Center - 3 min walk - 0.3 km
  • Tulum National Park - 3 min drive - 2.5 km
  • Dos Aguas Park - 6 min drive - 2.5 km
  • Hospital de Tulum - 8 min drive - 2.8 km

Getting around

  • Tulum Intl. Airport (TQO) - 47 min drive
  • Cancun Intl. Airport (CUN) - 99 min drive

Restaurants

  • ‪Jasmine - ‬7 min walk
  • ‪Coco Cafe - ‬7 min walk
  • ‪Olio - ‬11 min walk
  • ‪Carl's Jr. - ‬6 min walk
  • ‪Rossina - ‬11 min walk

About this property

Kimpton Aluna Tulum by IHG

When you stay at Kimpton Aluna Tulum by IHG, you'll be within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. Guests can visit the spa to be pampered with massages, facials, or body scrubs. Other highlights at this luxurious hotel include 2 outdoor pools, a poolside bar, and a 24-hour fitness center. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 78 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets stay free
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Free uncovered onsite valet parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–11:30 AM
  • Poolside bar
  • Room service (limited hours)

Traveling with children

  • Childcare in room (surcharge)

What to do

  • Free beach club nearby
  • Beach nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Snorkeling nearby
  • Ziplining nearby

Working away

  • 24-hour business center
  • Meeting room
  • Coworking spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Free bicycle rentals
  • Free pool cabanas
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 2018
  • ATM/banking
  • Garden
  • Terrace
  • 24-hour fitness center
  • 2 outdoor pools
  • Bicycle parking
  • Full-service spa
  • Banquet hall
  • Traditional architecture

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Pool access ramp on site

Room amenities

Be entertained

  • 40-inch Smart TV
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning
  • Ceiling fan
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed
  • Free rollaway/extra bed

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Qi Ja´Spa has couples treatment room(s). Services include facials, body scrubs, and body treatments. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: MXN 360 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Fitness center access
    • Health club access
    • In-room bottled water
    • In-room safe
    • Partner property beach club access

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 340 for adults and MXN 170 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Kimpton Tulum
Kimpton Aluna Tulum
Kimpton Aluna Tulum by IHG Hotel
Kimpton Aluna Tulum by IHG Tulum
Kimpton Aluna Tulum an IHG Hotel
Kimpton Aluna Tulum by IHG Hotel Tulum

Frequently asked questions

Does Kimpton Aluna Tulum by IHG offer free cancellation for a full refund?

Yes, Kimpton Aluna Tulum by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Kimpton Aluna Tulum by IHG?

Yes, there are 2 outdoor pools.

Are pets allowed at Kimpton Aluna Tulum by IHG?

Yes, pets stay free. Food and water bowls are available.

Is parking offered on site at Kimpton Aluna Tulum by IHG?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Kimpton Aluna Tulum by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Kimpton Aluna Tulum by IHG and nearby?

Have fun during the warmer months with activities such as cycling. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Kimpton Aluna Tulum by IHG also has a 24-hour fitness center and spa services, as well as a garden.

Does Kimpton Aluna Tulum by IHG have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Kimpton Aluna Tulum by IHG like?

Kimpton Aluna Tulum by IHG is a short 3-minute walk from Jaguar Park and 4 minutes' walk from Hunab Lifestyle Center.

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Reviews

Kimpton Aluna Tulum by IHG Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Amenities

9.4

Staff & service

9.4

Eco-friendliness

9.4

Property conditions & facilities

What guests liked

  • The breakfast buffet was excellent, with great service and delicious options, including made-to-order omelets. (8 reviews)
  • The property is within a 15-20 minute bike ride to the beach and offers an associated beach club for guests. (10 reviews)
  • The pools were great for a dip after a day of adventuring and were a lovely area to relax. (11 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Beach
Restaurant
Location
Food
Biking
Breakfast
Air conditioning
Amenities

Reviews

10/10 Exceptional

This hotel is a little away from the main beach area, but it’s a quick cab ride. The staff were great…very friendly and helpful.
Poornima, 5-night trip

10/10 Exceptional

Staff were great! The hotel was beautiful and worth the price.
Lori, 4-night trip

10/10 Exceptional

Convenient location, bike availabilty and super nice place!
Elizabeth, 2-night trip

10/10 Exceptional

Great location, super friendly staff

Great location, super friendly staff
DR JESUS A, 5-night trip

10/10 Exceptional

great service
Mauro, 3-night trip

8/10 Very good

The rooms are large and comfortable, and the courtyard is genuinely lovely — there’s a lot of potential here. Unfortunately, the overall experience falls short of what the property could be. Staffing is very limited, and service suffers as a result. The rooftop pool in particular feels like a missed opportunity: it’s virtually impossible to get a drink, and the area itself has clearly seen better days. Breakfast is extremely basic — honestly closer to a Holiday Inn level than what you’d expect from a hotel like this. The free bicycles are, regrettably, among the worst we’ve encountered in Tulum. With a bit more attention, investment, and presence on the service side, this could be a very good hotel. As it stands, it feels neglected, which is a shame given how much it has going for it.
thomas, 2-night trip

10/10 Exceptional

Excellent location and staff is very friendly.
Sheila, 4-night trip

10/10 Exceptional

The service was top-tier.
Desiree, 3-night trip

10/10 Exceptional

Amazing stay! I will highly recommend to anyone who wants peace & relaxation.
Yakini, 2-night trip

8/10 Very good

The staff were amazing! They were so polite, friendly and delightful to have on the vacation property.
Serenity, 4-night trip

8/10 Very good

Great stay at Kimpton Aluna Tulum! Jonathan and Jesus at reception were super friendly and helpful, and Charlie at Parallel restaurant was kind and attentive. The hotel is clean, stylish, and relaxing. Only wish the balconies were more soundproof, as some guests were a bit loud. Overall, loved the service and vibe here!
Lakiesha, 5-night trip

10/10 Exceptional

Ideal
MA FERNANDA DE, 4-night trip

10/10 Exceptional

Excellent!
Jamaya, 1-night trip

10/10 Exceptional

Nice, clean and friendly staff
veronica, 2-night trip

10/10 Exceptional

Awesome boutique hotel. Great pool!
Marcia, 2-night trip

10/10 Exceptional

great location
Ashique, 5-night trip

10/10 Exceptional

It’s absolutely AMAZING!!!
Tiana, 3-night trip

10/10 Exceptional

Amazing property and wonderful staff.
Jasleen, 3-night trip

10/10 Exceptional

We had such a pleasant stay at the Kimpton Aluna! The room is spacious, with 2 clean outdoor pools. I really appreciate that the bicycles are free so we can explore downtown Tulum and go to local restaurants. The receptionists were so helpful in recommending us cenotes and beaches to go to, which turned out to be the highlight of our trip. I'd definitely stay here again if I come back to Tulum.
Thu Nga, 4-night trip

10/10 Exceptional

Great experience for my first time in Mexico!
Tamika, 3-night trip

10/10 Exceptional

Awesome and relaxing time!! Breakfast and service was lovely!
Laurie, 3-night trip

10/10 Exceptional

NA
Gerardo Altamirano, 2-night trip

10/10 Exceptional

Property was beautiful, staff was very attentive and friendly. Enjoyed the breakfast, and the pools were awesome.
Antonia, 3-night trip

10/10 Exceptional

Beautiful hotel and close to many dining options
Jessica, 4-night trip

10/10 Exceptional

Wonderful customer service!!! If you’re looking to relax- this is the place to be! The only downside is you need to take a taxi to go to the beach and taxis are not the most budget friendly in Tulum. Other places near hotel with a doable short walk when it’s not too hot ir raining.
Araceli, 5-night trip