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Aloft Tulum

4.5 star property
Luxury hotel with 2 restaurants, near Tulum National Park

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Photo gallery for Aloft Tulum

2 restaurants, breakfast served
Property video
2 bars/lounges, tapas bar, sports bar
2 outdoor pools, free cabanas, pool umbrellas
2 bars/lounges, tapas bar, sports bar
On the coast of Mexico, Aloft Tulum is a haven for relaxation and adventure. Unwind at one of two pools with cabanas or indulge in rejuvenating spa treatments like massages and facials. Savor breakfast, lunch, or dinner at the on-site restaurants while staying connected with WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Parking available
  • Pet friendly
  • Pool
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 2 bars/lounges
  • 2 outdoor pools
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • 24-hour business center

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Daily housekeeping
The current price is CNY442
CNY628 total
includes taxes & fees
Sep 19 - Sep 20

Room options

Check availability for these dates

Tonight

Sep 9 - Sep 10
Check availability for tonight Sep 9 - Sep 10

Tomorrow

Sep 10 - Sep 11
Check availability for tomorrow Sep 10 - Sep 11
Available filters for rooms
Showing 8 of 8 rooms

View all photos for aloft, Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

aloft, Room, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Premium bedding
Blackout drapes/curtains
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for aloft, Room, 1 King Bed, Non Smoking

aloft, Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, down comforters, pillowtop beds

aloft, Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(7 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Premium bedding
Blackout drapes/curtains
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Terrace, View)

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Non Smoking (Terrace, View)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Premium bedding
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Balcony)

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom, Non Smoking (Balcony)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Premium bedding
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Terrace)

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds, Non Smoking (Terrace)

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Premium bedding
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for aloft, Room, 1 King Bed, Non Smoking, City View

1 bedroom, premium bedding, down comforters, pillowtop beds

aloft, Room, 1 King Bed, Non Smoking, City View

9.0 out of 10
Wonderful
(32 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Premium bedding
Blackout drapes/curtains
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Suite, 1 Bedroom

1 bedroom, premium bedding, down comforters, pillowtop beds

aloft, Suite, 1 Bedroom

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Full-sized refrigerator/freezer
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for aloft, Room, 2 Double Beds, Non Smoking, City View

1 bedroom, premium bedding, down comforters, pillowtop beds

aloft, Room, 2 Double Beds, Non Smoking, City View

10.0 out of 10
Exceptional
(10 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Premium bedding
Blackout drapes/curtains
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

2 outdoor pools, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers

Wyndham Tulum

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 57 reviews
The price is CNY499
CNY625 total
includes taxes & fees
Sep 23 - Sep 24
Wyndham Tulum
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About the neighborhood

Map
Av. Coba Sur Mz 5 Lt 1, Smz 1 Region 14, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 3 min drive - 2.9 km
  • Tulum Beach - 5 min drive - 5.7 km
  • Playa Paraiso - 7 min drive - 5.0 km
  • Tulum Mayan Ruins - 7 min drive - 3.9 km
  • Playa Ruinas - 11 min drive - 4.2 km

Getting around

  • Tulum Intl. Airport (TQO) - 50 min drive
  • Cancun Intl. Airport (CUN) - 97 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Escama - ‬5 min walk
  • ‪Jasmine - ‬14 min walk
  • ‪El Capitán - ‬8 min walk
  • ‪Jade Cafe Tulum - ‬1 min walk
  • ‪Liefs - ‬4 min walk

About this property

Aloft Tulum

Aloft Tulum features a rooftop terrace and puts you just a 5-minute drive from Tulum National Park and Gran Cenote. Guests can take a dip in one of 2 outdoor pools or grab a bite to eat at W XYZ Restaurant, which serves breakfast and is one of 2 restaurants. Other highlights at this luxurious hotel include 2 bars/lounges, a poolside bar, and a 24-hour fitness center. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 140 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (2 total, up to 40 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Secured covered onsite self parking (USD 17 per day)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
    • Onsite carport
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Beach nearby
  • Ecotours nearby
  • Snorkeling nearby

Working away

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Coworking spaces
  • Conference space (2170 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2021
  • Rooftop terrace
  • Rooftop garden
  • Garden
  • Television in common areas
  • 24-hour fitness center
  • 2 outdoor pools
  • Shopping mall on site
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 59
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 25
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Grab bar near toilet
  • Toilet grab bar height (inches): 47
  • Doorbell and phone notification
  • Well-lit path to entrance

Room amenities

Be entertained

  • 55-inch LCD TV
  • Premium digital channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Mobile key entry

Special features

Dining

W XYZ Restaurant - This restaurant serves breakfast only.
Ático Rooftop Bar & Loung - This tapas bar serves lunch and dinner. Open daily.
WXYZ Bar - This sports bar serves lunch and dinner. Open daily.
Re:fuel by Aloft - This coffee shop serves breakfast, lunch, and dinner. Open daily.

Here's the breakdown, no surprises

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Service fee: USD 10 per accommodation, per night

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 25 to 25 for adults, and USD 20 to 25 for children
  • Airport shuttle service is offered for an extra charge of USD 268 per vehicle (one-way, maximum occupancy 10)

Children & extra beds

  • Airport shuttle service for children up to age 17 costs USD 1 (roundtrip)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 30 per pet, per stay

Parking

  • Covered self parking costs USD 17 per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Frequently asked questions

Does Aloft Tulum offer free cancellation for a full refund?

Yes, Aloft Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Aloft Tulum?

Yes, there are 2 outdoor pools.

Are pets allowed at Aloft Tulum?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 40 lbs per pet. There's a charge of USD 30 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Aloft Tulum?

Yes. Self parking costs USD 17 per day. Electric vehicle charging is available.

Is airport shuttle service offered by Aloft Tulum?

Yes, an airport shuttle is available. The charge is USD 268 per vehicle one-way.

What are the check-in and check-out times at Aloft Tulum?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Aloft Tulum and nearby?

Have fun during the warmer months with activities nearby such as snorkeling. Additional recreation nearby includes ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include 2 bars and a 24-hour fitness center. Aloft Tulum also has a garden.

Are there restaurants at or near Aloft Tulum?

Yes, there are 2 onsite restaurants.

What's the area around Aloft Tulum like?

Aloft Tulum is a short 2-minute walk from Hunab Lifestyle Center and 3 minutes' walk from Jaguar Park.

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Reviews

Aloft Tulum Reviews

9.0

Wonderful

9.6

Cleanliness

9.2

Amenities

9.2

Staff & service

9.2

Eco-friendliness

9.4

Property conditions & facilities

What guests liked

  • Breakfast was excellent with a variety of fresh and tasty options. (8 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
Food
Breakfast
Rooftop pool
Beach
Bar
Restaurant
Amenities

Reviews

10/10 Exceptional

The staff super nice and the location is great.
Maria, 3-night trip

4/10 Fair

Good dinners but lacking overall

Checkin was slow. Dinner was great quality but few lunch options and pitifully few room service options. Room service also took 60 to 90 minutes. Pools are numerous but most were a bit crowded. Cocktails were generally not good, though some mocktails were tasty. Checkin and checkout were slow. Not an abundance of amenities or activities during the day
1-night trip

10/10 Exceptional

Un hotel muy cómodo y lindo. El servicio del personal muy bueno y son muy amables
ROSALIA, 4-night trip

10/10 Exceptional

Safe and clean. Close to the city center and beach road. Would stay here again
Sahiba, 1-night trip

10/10 Exceptional

My second stay at Aloft Tulum, will stay again!
Terry, 2-night trip

10/10 Exceptional

Great stay!!

We loved staying at Aloft Tulum. Great hotel, wonderful, rooftop pool, and within walking distance to everything we wanted to do. I would not recommend setting up your airport shuttle through them though. They didn’t show up for our ride to come home and we had to call a taxi at 4 AM.
Laura-Ann, 4-night trip

10/10 Exceptional

Good customer service
BETSY, 4-night trip

10/10 Exceptional

Very good stay loved it
Stephanie, 7-night trip

10/10 Exceptional

Relaxing time

Very nice hotel. Very clean , the breakfast buffet was delicious.Very friendly and accommodating staff. I would recommend it.
Maria, 1-night trip

10/10 Exceptional

This hotel was excellent
samanwaya, 2-night trip

10/10 Exceptional

Loved it, beautiful property. Safe parking garage, beautiful roof top pool, great staff, great location, great food!
Katelyn, 2-night trip

8/10 Very good

Good location in Tulum city area.
Derek, 3-night trip

10/10 Exceptional

Everyone was so friendly and helpful! I loved my stay!
shayla, 5-night trip

10/10 Exceptional

This boutique hotel was inviting and felt so off the beaten path. It was centrally located.
Wendi Sue, 5-night trip

10/10 Exceptional

Excellent location , brand new property. Friendly and helpful staff
FABIOLA, 1-night trip

10/10 Exceptional

Aloft Tulum is located in the middle of downtown. It is a well kept and clean hotel with modern design and amenities. There is a beautiful view on the rooftop that contain a swimming pool and a restaurant. Near the hotel are convenience stores and small stores. Front staff is very helpful and accommodating, especially Jorge who helped us with transportation to the airport.
Jeff, 3-night trip

10/10 Exceptional

Attentive and helpful
Rasean, 3-night trip

10/10 Exceptional

Service was good but the parking was an issue. We didn’t know parking wasn’t part of the hotel but I’m glad they were able to waive the fee for that. Great place to stay overall.
Hostensia, 4-night trip

10/10 Exceptional

Really good property in Tulum
Keland, 3-night trip

10/10 Exceptional

Excelente custo benefício no centro de Tulum. Perto de tudo.
Sacha, 3-night trip

10/10 Exceptional

I didn’t like the shower in the opening, I prefer close door with toilet in bathroom. But the the decor was fabulous.
Sharon, 3-night trip

10/10 Exceptional

Nice place,,
David, 1-night trip

8/10 Very good

Property was great, as well as location. Phones were not working so it was hard to order in room dining I had to keep calling from my cellphone and even then nobody would answer. Overall great stay.
Deborah, 3-night trip

10/10 Exceptional

Great stay!
Carlos, 2-night trip

10/10 Exceptional

Aloft Tulum property is amazing and close to nearby restaurants, grocery stores and more. The staff is very helpful, and able to get you a taxi right away! 10/10 recommend. I would stay here again!
Tajah, 3-night trip