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SureStay InnSuites Phoenix Hotel & Suites by Best Western

2.5 star property
Phoenix hotel with outdoor pool

Choose dates to view prices

Photo gallery for SureStay InnSuites Phoenix Hotel & Suites by Best Western

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board - SureStay InnSuites Phoenix Hotel & Suites by Best Western (Phoenix)
Outdoor pool - SureStay InnSuites Phoenix Hotel & Suites by Best Western (Phoenix)
Pillowtop beds, in-room safe, blackout drapes, iron/ironing board - SureStay InnSuites Phoenix Hotel & Suites by Best Western (Phoenix)
Pillowtop beds, in-room safe, blackout drapes, iron/ironing board - SureStay InnSuites Phoenix Hotel & Suites by Best Western (Phoenix)
Pillowtop beds, in-room safe, blackout drapes, iron/ironing board - SureStay InnSuites Phoenix Hotel & Suites by Best Western (Phoenix)
In the heart of Camelback East, Best Western InnSuites Phoenix Hotel & Suites offers a warm retreat with a full breakfast, outdoor pool, and relaxing spa tub. Stay connected with in-room WiFi and take advantage of the business center or laundry facilities.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free parking
  • Free WiFi
  • Air conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Hot tub
  • Business center
  • Limo/town car service
  • 24-hour front desk
  • Computer station
  • Vending machine
  • Water dispenser
  • Self-serve laundry

Feel at home (6)

  • Free cribs/infant beds
  • Microwave
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is CNY712
CNY805 total
includes taxes & fees
Dec 31 - Jan 1, 2026

Room options

Available filters for rooms
Showing 8 of 8 rooms

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 3
  • 2 Double Beds

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 Double Bed, Non Smoking (Living Room)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking (Living Room;Larger Room; Sofabed)

Suite, 1 King Bed, Non Smoking (Living Room;Larger Room; Sofabed) | Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking (Living Room;Larger Room; Sofabed)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 Queen Bed, Non Smoking (Living Room)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Non Smoking (Living Room;with Sofabed)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 3
  • 1 Queen Bed

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  • Pool
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  • Parking available
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8.0 out of 10, Very Good, 1,001 reviews
The price is CNY528
CNY597 total
includes taxes & fees
Jan 11 - Jan 12, 2026
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About the neighborhood

Map
1615 E Northern Ave, Phoenix, AZ, 85020

What's nearby

  • Arizona Biltmore Country Club - 6 min drive - 4.9 km
  • Arizona Biltmore Resort - Adobe Course - 6 min drive - 4.9 km
  • Wrigley Mansion - 6 min drive - 4.9 km
  • Arizona Biltmore Resort - Links Course - 6 min drive - 5.3 km
  • Biltmore Fashion Park - 7 min drive - 6.0 km

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX) - 16 min drive
  • Phoenix Deer Valley Airport (DVT) - 17 min drive
  • Mesa, AZ (MSC-Falcon Field Municipal) - 33 min drive
  • Chandler, AZ (CHD-Chandler Municipal) - 37 min drive
  • Phoenix - Mesa Gateway Airport (AZA) - 44 min drive

Restaurants

  • ‪Aunt Chiladas Squaw Peak - ‬15 min walk
  • ‪Arizona American Italian Club - ‬20 min walk
  • ‪Los Taquitos - ‬2 min drive
  • ‪Thirst Quenchers Poolside at Squaw Peak Resort - ‬8 min walk
  • ‪Full Moon Izakaya - ‬14 min walk

About this property

SureStay InnSuites Phoenix Hotel & Suites by Best Western

SureStay InnSuites Phoenix Hotel & Suites by Best Western puts you within a 15-minute drive of Grand Canyon University and Phoenix Convention Center. Guests can take a dip in the outdoor pool, and the hot tub makes for a relaxing end to the day. Also, Biltmore Fashion Park and Mortgage Matchup Center are within a short drive. Fellow travelers love the helpful staff and breakfast.

At a glance

DONE

Hotel size

    • 120 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: 3:00 AM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Early check-in is allowed based on room availability.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 80 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • Water dispenser

What to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Water skiing nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Laundry facilities
  • Multilingual staff

Facilities

  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Hot tub

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Pillowtop mattress
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free newspapers
  • Free WiFi (speed of 50+ Mbps)

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of USD 30 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 33.77 per accommodation, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM

Policies

This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Best Western Hotel Phoenix
Best Western InnSuites Phoenix
Best Western InnSuites Phoenix Hotel
Best Western InnSuites Hotel
Best Western Phoenix Hotel
Hotel Best Western Phoenix
Hotel Phoenix Best Western
InnSuites Phoenix
Phoenix Best Western
Phoenix Best Western Hotel
Best Western Plus Innsuites Phoenix Hotel And Suites
Best Western Plus Innsuites Phoenix Hotel Phoenix
Best Western InnSuites
Best Western Phoenix
Innsuites Phoenix & Suites
Best Western InnSuites Phoenix Hotel & Suites Hotel
Best Western InnSuites Phoenix Hotel & Suites Phoenix
Best Western InnSuites Phoenix Hotel & Suites Hotel Phoenix

Frequently asked questions

Is there a pool at SureStay InnSuites Phoenix Hotel & Suites by Best Western?

Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 10:00 PM.

Are pets allowed at SureStay InnSuites Phoenix Hotel & Suites by Best Western?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 80 lbs per pet. There's a charge of USD 33.77 per accommodation, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at SureStay InnSuites Phoenix Hotel & Suites by Best Western?

Yes, there's free self parking.

What are the check-in and check-out times at SureStay InnSuites Phoenix Hotel & Suites by Best Western?

Check-in start time: 4 PM; Check-in end time: 3:00 AM. There's a charge of USD 30 for early check-in (subject to availability). Check-out time is 11:00 AM. Express check-out is available.

Is there an onsite casino at SureStay InnSuites Phoenix Hotel & Suites by Best Western?

No, this hotel doesn't have a casino, but Talking Stick Resort Casino (20-min drive) and Desert Diamond Casino - West Valley (21-min drive) are both nearby.

What is there to do at SureStay InnSuites Phoenix Hotel & Suites by Best Western and nearby?

Have fun with activities like cycling, hiking, and parasailing, and practice your swing at the nearby golf course. Additional recreation nearby includes casino gaming. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. SureStay InnSuites Phoenix Hotel & Suites by Best Western also has a fitness center.

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Reviews

SureStay InnSuites Phoenix Hotel & Suites by Best Western Reviews

8.0

Very Good

8.2

Cleanliness

9.0

Location

8.4

Staff & service

7.8

Eco-friendliness

7.8

Property conditions & facilities

Guest review summary

What guests liked

  • The pool and hot tub were very nice and clean. (4 reviews)
  • The property is close to various dining options, including a highly-recommended restaurant. (3 reviews)
  • Breakfast was a highlight with a good selection of food and a great start to the day. (81 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Breakfast
Service staff
Bed
Location
Hot Tub
Lobby
Bathroom
Car
Shower

Reviews

8/10 Very good

The desk clerk was very helpful
Diane, 2-night trip

6/10 Good

Room was clean and decent size for our one night stay but wifi was very very slow.
Margaret, 1-night trip

4/10 Fair

we booked this hotel base on the reviews of a full breakfast buffet BUT is no true is a very base breakfast with zero protein selections also they have a washer and dryer but the dryer was not working and the front deck could not provide any change to break down a dollar bill
carlos, 3-night trip

6/10 Good

I've stayed at this hotel in the past. I attend a Christmas party the first week in December. The room last year compared to this year was comparable, clean and comfortable. Breakfast this year made no comparison to last year. They were out of coffee cups, the only offering for breakfast was cereal, waffles and a few muffins. I had to contact the staff to get a coffee cup and they brought in the coffee cups used in the rooms.
Michael, 1-night trip

6/10 Good

Easy check in and decent room and fairly quiet, especially since we were on the back side. Our toilet did keep running and we had to fix it a couple times. Breakfast wasn’t anything special and only consisted of carbs. Coffee was terrible.
Beth, 2-night trip

4/10 Fair

Shower did not work on the first day. Inattentive staff to have the shower issue fixed. Constant droning buzz on first night
Melissa, 3-night trip

10/10 Exceptional

Very clean hotel at a very convenient location to access most entertainment and site-seeing places
Ali, 2-night trip

8/10 Very good

Nice place to sleep and location was great for our plans
Brian, 1-night trip

10/10 Exceptional

Great stay
Sarah, 2-night trip

8/10 Very good

Convenient hotel with everything you need for a short stay.
Gregory, 1-night trip

10/10 Exceptional

They do a great job here. Staff is super accommodating.
Matt, 1-night trip

10/10 Exceptional

Very sweet and accomadating staff . Pool and hot tub were great. Hot tub was hot and pool was cool even on a 103 drgree phoenix day. Nice room . Enjoyed our stay
Matt, 1-night trip

8/10 Very good

Good basic hotel in need of renovations. Great area for stores.
Kevin, 10-night trip

8/10 Very good

Nice place to stay. Great selection for breakfast.
Shannon, 5-night trip

10/10 Exceptional

Good budget hotel
Ganesh Kumar, 1-night trip

10/10 Exceptional

Nice location, very nice employee
JOHN, 1-night trip

8/10 Very good

This hotel was conveniently located, clean, and in good shape for an older property. The staff was friendly and accommodating.
Mary, 2-night trip

10/10 Exceptional

Will visit again

We had a wonderful stay here. The room was very clean and the included breakfast was very good.
Lisa, 4-night trip

8/10 Very good

Great breakfast, clean and well equipped room.
Chansak, 1-night trip

10/10 Exceptional

We truly enjoyed our stay here. Our room was impeccably clean and the entire staff was the best that we have experienced in a very long time! We will definitely be staying here again!
Michele, 2-night trip

10/10 Exceptional

The staff was attentive and beyond amazing. A beautiful setting tucked away in a lovely place. The setting was beautiful with nature surrounding. I was treated and felt like I was at a five star resort. The breakfast was amazing also. A surprisingly quaint experience.
Cheryl, 1-night trip

10/10 Exceptional

Nice Lobby. Good breakfast included
Craig, 1-night trip

8/10 Very good

This was a pleasant place to spend the night.
Ralph, 1-night trip

10/10 Exceptional

Staff was friendly and rooms were clean.
Danielle, 1-night trip

8/10 Very good

Good value with free, reasonable breakfast buffet
Herman, 3-night trip