The swimming pool was closed. No discount was offered and we were not told in advance. This appeared not to be recent and looked like it was not going to be short term.
The lobby had muddy foot prints from the time we checked in and was still there 15 hours later. The fridge needed defrosted, the hall light flickered constantly , the phone in the room didn’t work so we had to walk to the front desk to communicate with them, some power outlets didn’t work properly.
We had a note slid under the door saying we wouldn’t get maid service between night one and two due to a do not disturb sign on the door and we had that sign removed by 8:00am. We had to request said service
The most disturbing thing was our key cards wouldn’t work after the first night. When I went to the front desk and presented the cards the lady just asked the room number and activated them without asking my name or for any identification. This is a very concerning security issue. Anyone who kept a card at checkout could access any room at will if this is a regular habit.
Overall management or ownership appears to lack pride. It was not what I expected from a Comfort Suites. I will likely be staying in that area in the future but will likely be looking for a different hotel because this was very disappointing.
Charles
Charles,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 6 日
The original room had bugs and stains, super gross. Then they tried to upgrade us to a jacuzzi room to make things better. However, that room was disgusting as well. I have pictures of the clogged filter with hair in the jacuzzi and MORE nasty big stains on the pull out. I was tired and it was just one night. Wouldn’t recommend or stay again, even for a free stay.
Julie
Julie,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 3 日
Could have been more variety.
Steven and Sandra
Steven and Sandra,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 1 日
This Comfort Suites appeared very well-maintained. My room was clean and pleasant-appearing. The breakfast had a mix of hot and continental-style selections.
Chad
Chad,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 1 日
Nana
Nana,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 9 日
Switched our room from a Room ½
Jewelie
Jewelie,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 2 日
Everything was good
timothy
timothy,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 25 日
André luiz
André luiz,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 22 日
Janna
Janna,5 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 20 日
Bryn
Bryn,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 20 日
I love their waffles. Clean and comfortable room. Safe location right off the highway.
dana
dana,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 20 日
Waffles for breakfast are my favorite! Big TV with channel guide, safe location, huge room. Clean and comfortable
dana
dana,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 15 日
J w
J w,3 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 12 日
Jade
Jade,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 5 日
Tv wouldn't work at first but staff finally came up and got it working. When we checked out, no receipt was given. Said it would be emailed but never did send!!
Breakfast was great and rooms clean and bug free.
pam
pam,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 4 日
Very nice rooms. check-in staff was not particularly friendly, but others were. Breakfast was very good, with lots of options, including fresh fruit (important to me).
Walking distance to Cracker Barrel! Loved that!
Only issue I had was that they had a metal around the sides of the bed that I kept hitting. Very annoying.
Randall
Randall,3 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 10 月 4 日
Gentleman that checked us in was great.
Rick
Rick,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 9 月 29 日
Pamela
Pamela,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 28 日
Front desk staff not friendly
Cyndi
Cyndi,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 24 日
We come twice a year for the antique show. Always chose to stay with this hotel because of great breakfast, comfort beds, stays always nice , & our beds are always made daily .