This hotel needs immediate work, improvements. I he bath mat in the bathroom is thread bare, rust around the drain. I had to move rooms 3 times to get only a decent room. One room had no air, the first had a chirpy fire alarm. I could have camped on Madison Ave for this.
Santana
Santana,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 9 月 15 日
Curtains torn down in first room. Ac and fridge did not work in second room. Couch looked like it came from the dump
elizabeth
elizabeth,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 20 日
Deidra
Deidra,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 11 日
Great experience from check in to check out!
Theresa
Theresa,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 8 日
NA
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 4 日
Had to ask for towels two different times. I was charged for my stay from both Hotels.com and the hotel.
Patrick
Patrick,6 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 3 日
Sheroderick
Sheroderick,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 2 日
Adrienne
Adrienne,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 27 日
Kevin
Kevin,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 15 日
Overall good location. Only thing that set me back was there is no refrigerator in the rooms. Not helpful for a traveler on diet restrictions.
Brandi
Brandi,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 10 日
DAVID
DAVID,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 6 日
It’s your $
7a-11p customer service was great. If these individuals worked at a different hotel I would come back. The outside patio was really nice and the inside atrium was beautiful except the old furniture. The room furniture is old. The room smell like it was musky and closed up. Day shift did send the maintenance man to my room to spray but apparently it’s in the carpet, sofa or curtains. I left to purchase my on spray. The entrance light to my room didn’t work, the coffee maker didn’t work and was told I had to wait until 7a to get coffee even though I was up @ 5:30. So I had to leave the both days to go get coffee. The door entering the shower is on the opposite side of the handles so you have to reach around the glass that don’t move to turn the water on. I prefer getting wet inside the shower not outside the shower. I really want to eat at the restaurant but after experiencing all outside food (nasty) my taste buds decided to eat fruit the rest of my trip. All I can tell new comer to if you are particular about spending you $ and n food and stay you might want to do some serious research before coming to Montgomery, AL. There is a lot of history here tho. This is just my experience. To each its own. God Bless
Winta
Winta,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 28 日
I was originally booked in the wrong room. A single bed, queen size bed verses the booking which was two single beds. There was not apology for the oversight from the front desk staff. The furniture in the room showed signs of wear. Also, a dinner plate that was used was sitting outside the door of our room when we checked-in and was never picked up for the duration of our stay. Just didn't meet the exspectations of a Doubletree hotel.
Albert
Albert,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 6 月 24 日
Marion
Marion,2 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 6 月 22 日
The room wasn't clean enough. I found stuff from the people who staying before me and my family under the bed cover sheet. The A/C doesn't work good. The hallways was smelling bad. Not recommended 😕
Lorraine
Lorraine,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 6 月 19 日
Housekeeping wasn’t the best. I had to keep requesting towels and linens
Johnny
Johnny,3 晚商务旅行
Expedia真实住客点评
6/10 好
2025 年 6 月 15 日
Nice lobby and bar. We had 10 rooms, some with refrigerators and some not. Had to constantly ask for towels. Some dispensers in some rooms were empty. Some coffee makers had no refills. I guest found someone’s underwear in their room. Very noisy on street side. One guest complained that room was not clean.Desk staff was not friendly or knowledgeable.
Laraine
Laraine,3 晚结伴旅行
Expedia真实住客点评
4/10 尚可
2025 年 6 月 13 日
Dean
Dean,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 13 日
Nice
Marcellio
Marcellio,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 10 日
Debra
Debra,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 6 月 8 日
The front desk staff (Bobby, Maria and Tay) were pleasant and very helpful dealing with an issue with the credit card reader at check in. The bathroom was not clean and the floors were dirty. Drawers were broken and hanging, paint was peeling and there was a musty odor in the room.
Dawn
Dawn,1 晚结伴旅行
Expedia真实住客点评
4/10 尚可
2025 年 6 月 6 日
Windows dirty. Elevator broken tile, doors needs repair. Room $245. / night and no complimentary breakfast. Back entrance dirty. Sorry but all true.