As soon as I walked into the lobby the placed smelt of marijuana and cigarettes. I just walked past got my room and head there. The room had the same marijuana and cigarette smell with a cleaning solution trying to mask the smell. I turned to go tell the front desk I couldnt stay in this room, when I turned they did not have a secondary lock on the door. It felt very unsafe there. They moved me to a new room. When I got there I saw that there was only 1 outlet for electronics that was next to the TV. There were no other outlets in the room. I went to lock the door, and this door also didnt lock on the main door handle. I went back to the front desk again. They gave me a new room again. I was late for an appointment so I dropped my stuff and left. When I got back that night the smell of marijuana and cigs still covered the lobby and my room. I was getting a headache and said enough is enough I will not stay the night here or continue my stay. I went to the front desk asking for my receipt and that I would not be staying here and would be leaving. The person in charge said they were not allowed to give me a receipt because the manager had to do that....I have never stayed at a hotel where they have ever said that. I left before midnight not even staying in my room more than 30 minutes the entire time I was there. They told me they may or may not be able to take the charges off the other 3 nights. I wasnt even sure if I was going to get my money back. DO NOT STAY THERE.
Sean
Sean,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 5 日
Carrie
Carrie,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 23 日
Clean room and nice staff
Erica
Erica,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 18 日
Mike
Mike,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 12 日
Kerry
Kerry,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 6 日
Mindi
Mindi,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 9 月 25 日
Very disappointing renting the king suite room...and absolutely no help with a refund due to the poor room condition.
Walked into the room and the blinds were down and it was right near the interstate and i swore the windows were open. Nope that is how loud that room is. I took a video of the noise coming in...no real person would be able to sleep listening to that. Expedia even called right after we checked out and talked to the girl at front desk and she confirmed the room was loud as well.
Went down to front desk and asked if we could switch rooms, willing to downgrade to a queen bed as long as it was quieter, she said they were booked. Went back up to the room and my husband and i decided to check out as there was no way we could have slept in there.
I have reached out to Expedia help with a refund with no success as they apparently called the manager, even though i did check in and didnt cancel anything but the manager still said nope no refund rate but yet the hotel did not provide a room that was realistic to stay in due to the noise.
So I lose out on $$ because the hotel doesn't want to state anywhere on this booking that the room is noisy and take your money and tell you too bad.
I have reached out to Wyndham direct as well and no help.
Very disappointing to lose out on money and scramble to find another hotel because they dont properly advertise there rooms.
Olivia
Olivia,2 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 9 月 17 日
Love inside look ...hard to get into pool room..
Tv remote 2nd one called came up with other
Nekesa
Nekesa,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 17 日
Great staff and comfortable clean facilities.
Thomas
Thomas,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 17 日
great handi accessible room. Clean and modern. Breakfast was substantial and good. would stay here again
David
David,1 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 9 月 15 日
Understaffed. Location was good. Breakfast was a joke. Ran out of coffee every day unless you get there st 6 am.
David R. Huggett
David R. Huggett,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 14 日
Joan
Joan,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 14 日
Thomas
Thomas,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 9 月 13 日
clean
garth
garth,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 9 月 8 日
Vicky
Vicky,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 9 月 4 日
Wished the hot tub could have worked in the room i was in, and wished the hot tub water in the swimming pool area was a little bit more warmer and not luke warmed water. My keys got deactivated and had to be reactivated , Expedia third party was horrible when i was in the system for a reservation never again through Expedia
Christa
Christa,5 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 3 日
Toilet was not clean
Faucet in tub made noises (vibration)
It stopped after I turned faucet to shower
Cheryl
Cheryl,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 3 日
They lady work at the desk was great and friendly and really helpful
Melanie
Melanie,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 3 日
Christina
Christina,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 8 月 29 日
AmericInnns are not what they use to be. I traveled extensively throughout MN over the years and use to find AmericInns to be reliable and consistent but cleanliness and service have been worse since becoming Wyndham