In the heart of Lyon City Centre, Hotel Carlton Lyon - MGallery Hotel Collection offers an elegant retreat with a hair salon, dry cleaning/laundry services, and a bar. Treat yourself to a rejuvenating massage or body treatment at the onsite spa while staying connected with in-room WiFi. Guests rave about the helpful staff and walkable location.
Saint-Etienne (EBU-Saint-Etienne - Loire Intl.) - 62 min drive
Lyon Saint Paul Station - 14 min walk
Lyon Perrache Station - 22 min walk
Lyon (XYD-Part-Dieu SNCF Train Station) - 25 min walk
Cordeliers Bourse Station - 4 min walk
Bellecour Station - 6 min walk
Liberte Tram Stop - 8 min walk
Restaurants
Five Guys - 3 min walk
Antonio & Marco Morreale - 2 min walk
Lion et Poisson - 3 min walk
Gio Gio - 4 min walk
Big Fernand - 2 min walk
About this property
Carlton Hotel Lyon - MGallery Collection
When you stay at Carlton Hotel Lyon - MGallery Collection, you'll be just a 5-minute drive from Bellecour Square and Part Dieu Mall. Guests can visit the spa to be pampered with massages, facials, or body scrubs. Fellow travelers say great things about the helpful staff and location. The property is just a short walk to public transportation: Cordeliers Bourse Station is 4 minutes and Bellecour Station is 6 minutes.
At a glance
DONE
Hotel size
80 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Babysitting*
DONE
Pets
Pets allowed*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite valet parking (EUR 37 per night)
Electric vehicle charging point on site
Height restrictions apply for onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Local cuisine breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
Bar/lounge
24-hour room service
Water dispenser
Traveling with children
Babysitting (surcharge)
Working away
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Bicycle rentals
Facilities
1 building/tower
Safe-deposit box at front desk
Full-service spa
At least 80% of food locally-sourced
At least 80% organic food
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Art Deco architecture
Accessibility
Elevator
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Bathrobes
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, and body treatments. The spa is equipped with a steam room and Turkish bath/hammam. The spa is open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Local cuisine breakfast is offered for an extra charge of approximately EUR 28 per person
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for EUR 30.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15 per pet, per day
Parking
Valet parking costs EUR 37 per night
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Also known as
Carlton Lyon MGallery Collection
Carlton MGallery Collection
Hotel Carlton Lyon MGallery Sofitel
Hôtel Carlton MGallery Collection
Hotel Carlton MGallery Sofitel
Carlton Lyon MGallery Sofitel
Carlton MGallery Sofitel
Hotel Carlton Lyon MGallery By Sofitel
Hotel Carlton Lyon - MGallery Hotel Collection Lyon
Hotel Carlton Lyon - MGallery Hotel Collection Hotel
Hotel Carlton Lyon - MGallery Hotel Collection Hotel Lyon
Frequently asked questions
Does Carlton Hotel Lyon - MGallery Collection offer free cancellation for a full refund?
Yes, Carlton Hotel Lyon - MGallery Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Carlton Hotel Lyon - MGallery Collection?
Yes, pets are welcome. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Carlton Hotel Lyon - MGallery Collection?
Yes. Valet parking costs EUR 37 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Carlton Hotel Lyon - MGallery Collection?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-out is available.
Is there an onsite casino at Carlton Hotel Lyon - MGallery Collection?
No, this hotel doesn't have a casino, but Le Pharaon Casino (5-min drive) and Casino Le Lyon Vert (14-min drive) are both nearby.
What is there to do at Carlton Hotel Lyon - MGallery Collection and nearby?
Carlton Hotel Lyon - MGallery Collection has a spa and a Turkish bath.
What's the area around Carlton Hotel Lyon - MGallery Collection like?
Carlton Hotel Lyon - MGallery Collection is in Lyon City Centre, a short 4-minute walk from Cordeliers Bourse Station and 6 minutes' walk from Bellecour Square. Our travelers say the local area is very walkable.
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Carlton Hotel Lyon - MGallery Collection Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.6/10
Cleanliness
9.4/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Location
Room
Service staff
Restaurant
Breakfast
Cities
Shopping
Old town
Bed
View
What guests liked
Breakfast was consistently described as excellent, good, and superb with a variety of options. (14 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
May 12, 2025
Beautiful hotel is a great location.
Paul
Paul, 1-night trip
10/10 Exceptional
Sep 1, 2025
Dog friendly stay with luxury
The Carlton was a highlight of my summer driving trip around Europe. Excellent service. Friendly staff, lovely room. I had my two digs with me and they made an effort to welcome them and care for the. I will definitely stay there again.
Staff excellent and room was nice. The bathrooms were poorly designed with sink facet not properly clearing back of sink and barely reaching beyond the back rim. They were high up so more water landed behind the sink than in the sink proper. Forget thinking about rinsing out your small clothing items...
Connie
Connie, 4-night trip
10/10 Exceptional
Mar 27, 2025
Absolutely great location! Safe and close to old town with a beautiful view
patricia
patricia, 2-night trip
10/10 Exceptional
May 3, 2025
Best location and confort in Lyon
Great experience
Great team
Emmanuel
Emmanuel, 1-night trip
10/10 Exceptional
Jan 11, 2025
The reception and staff were excellent
Rooms clean and comfortable. Enjoyed the stay thoroughly.
Lori
Lori, 2-night trip
10/10 Exceptional
Jul 27, 2024
Great location and a really nice hotel with very helpful and friendly staff
David
David, 4-night trip
10/10 Exceptional
Oct 31, 2024
Great hotel to stay in Lyon
Great hotel. Good location, very comfortable, very clean, with great service.
Sylvie J
Sylvie J, 1-night trip
10/10 Exceptional
Mar 17, 2025
We had a great time. The hotel and staff were extremely helpful. Great dining recommendations. Beautiful room. Great area. Highly recommended!
Carol
Carol, 5-night trip
10/10 Exceptional
Feb 24, 2025
Carlton hotel
Fabulous hotel
Very friendly clean
Right in the middle of town
This is my 3rd stay
Verified traveler
7-night trip
10/10 Exceptional
Nov 3, 2024
Great Location
Great location if visiting Lyon. Great restaurants and shops all withing walking distance. Will definitely stay again
Raul
Raul, 3-night trip
10/10 Exceptional
Nov 6, 2024
I will stay in this hotel again.
Lilia
Lilia, 2-night trip
10/10 Exceptional
May 10, 2025
The location was very central and ideal for what we wanted to do - restaurants, shops and transport to museums all very close by. Breakfast was very good, rooms and bathrooms were a generous size and very clean. There is one lift though which can get busy, and staying over the weekend with a room overlooking the main square meant it was noisy with the windows open, but to be expected for a central location and a lovely characterful building. Good value for money in general.
Anna
Anna, 3-night trip
10/10 Exceptional
Aug 28, 2024
Great location
Michael
Michael, 2-night trip
8/10 Very good
Aug 8, 2024
Excellent breakfast and walkable to Center of Lyon
Angela
Angela, 1-night trip
10/10 Exceptional
Aug 6, 2024
Very nice room and location.
Paul
Paul, 1-night trip
10/10 Exceptional
Oct 9, 2024
Great convenient location, central to shopping, tourist sites and financial center. Walkable to all key places.
Dan
Dan, 4-night trip
10/10 Exceptional
Jun 2, 2024
The staff was over the top helpful and the hotel was beautiful
Chris
Chris, 1-night trip
8/10 Very good
May 28, 2025
Lovely hotel in perfect location, the room was spacious and comfortable. Great location for shopping and access to the underground with easy walking distance to wonderful restaurants. Our only concern was that a member of staff entered our room at 6 pm after we had been shopping on the last day, they saw we were in and quickly scurried away. We raised this by email with the hotel but have had no reply.
Robert
Robert, 4-night trip
10/10 Exceptional
May 3, 2024
Beautiful hotel, convenient location, updated bathrooms, very helpful staff, and happy hour between 5-7pm was the cherry on top.
Steve
Steve, 2-night trip
10/10 Exceptional
Jun 26, 2024
We had an amazing stay!! Perfect in every way!!
Tara
Tara, 2-night trip
10/10 Exceptional
Jul 30, 2024
Great location
Lovely old hotel but modernised to a very good standard. Location is fantastic and close to everything. The standout for me was the 2 ladies on reception - so friendly and best service ever.