this is one of my bad experience in hotel stay in recent years.
1) lack of basic things for personal use in bathroom, although i did not go to front desk to ask but i think they should put one set (at least) in the bathroom for ready to use.
2) the water flow extremely low, i take the shower like bathing under the rain outside, water pressue far away from standard in the bathroom, i know many place in American will be the same in order to save the water but it was too too slow flow.
3) no one fix the room will be bad, no one to through away the rubbish daily even.
4) grab and go breakfast unacceptable, not even a table for guest to set and eat, and the breakfast we can take is only 2 kinds of fruit, 2 kinds of muffin (or similar), coffee and tea, nothing more.
5) pricewise is not far cheaper than nearby hotel (i stayed before) but they will offer at least all the basic things.
sorry, i think i will not come back if not improve all situations.
Tidy and clean . Very good service. A lot of store and resturant nearby . If you drive this is really a good hotel
Rock
Expedia真实住客点评
10/10 绝佳
2025 年 11 月 13 日
Robert
Robert,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 11 月 10 日
Staff was great. 1st room heater wasnt working. Second room that we were moved to, tub was not draining.
VIRGINIA
VIRGINIA,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 6 日
Jason
Jason,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 30 日
It was dirty. We checked into a dirty room, and so we upgraded, there were pubes all over the shower and toe nails on the floor.
Kellie
Kellie,1 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 8 月 30 日
You can’t check form 11-2 because there system updates. What a joke. Will never stay again
Rafael
Rafael,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 8 月 23 日
After we had a cancelled flight from Baltimore to Seattle and had to take the next flight 12 hours later we had to check in to ESA hotel around midnight. Their computer systems were down while they sent their figures to headquarters from 12 midnight til 3AM so the clerk could not check us in till 3:00 am. Asked if we could use the bathroom while we waited and was told that the only bathrooms were in the rooms. I will never stay here again even though we have before!
Edward
Edward,2 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 8 月 17 日
Don’t waste your money here
Terrible parking, signs of unhoused people, didn’t feel safe parking there. Arrives to check in, had to wait around for 10-15 minutes as worker was gone to store. No ice machines, has a kitchenette but you have to go request dishes and supplies from front desk. Not a place I want to pay that price for, nor ever start again.
Melissa
Melissa,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 14 日
The property was clean and quiet. The hotel offers the bare minimums. Booking a room with a kitchen, I was surprised to open the cabinets and they were empty! I had to request dishes! They did not include a wash cloth/sponge for cleaning and when I went to use the stove only 1 of the 2 burners worked.
Breakfast is very minimal and I would not call it breakfast.
There is not a hair dryer, lotion, hair conditioner…it is bare minimum and felt very cheap. I will not stay here again. It did not meet my needs.
Laurel
Laurel,1 晚商务旅行
Expedia真实住客点评
2/10 很差
2025 年 8 月 10 日
The room was not good. Old furnishings. Bad odor and they refuse to refund me
Rhonda
Rhonda,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 8 月 4 日
Never again
The check in guy was not friendly, obviously hates his job. The elevator is filthy and sounds very unsafe especially going up, terrible. Breakfast was lame too. No coffee on first morning until I asked. The Manager Lady, she was nice and accommodating. Will spend the extra money and stay somewhere else next visit. Just being honest, not trying to be mean.
Julie
Julie,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 2 日
Russell
Russell,3 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 7 月 30 日
Elevator broken
Minimal food options
Parking lot closed due to maintenance
Staff friendly
Ac worked great
Lindsay
Lindsay,1 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 7 月 30 日
These people they are something else not everyone but today I woke up find out that my car was towed when I tried to ask them they say that I have to go there and pay it to get it back I was parked in designated area I made no mistake but still
It is terrible company
Claude
Claude,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 30 日
Great
Tabre
Tabre,5 晚行程
Expedia真实住客点评
2/10 很差
2025 年 7 月 29 日
Checked in late 1 AM, during night audit claimed that we were a no-show and they didn’t have a reservation for us. An hour and a half of trying to figure out where to stay, finally went back at 2:30 AM. Night audit was over and they had a room for us. Not clean, not comfortable, and oh yeah the elevator was broken.