The hotel has a stunning modern design. The reception is air-conditioned, though the corridors to the rooms are not. Our room came with sparkling wine and complimentary water, which was a nice touch, but I had to request cleaning as there was mould, toothpaste stains under the sofa, and dust beneath the bed.
The hotel kindly arranged a birthday cake for my daughter, which was lovely. Entertainment was very good, and the on-site store was reasonably priced. The gym is excellent, and the pools are great fun—especially the lazy river when it is running.
However, there were some issues. There was faeces in the pool one day, and removal took a while. The private beach has rocks that hurt your feet, though stairs offer a pain-free entrance. The two water slides operate for limited hours but did not follow the timetable.
We stayed half board; the air-conditioned food hall is good, though it’s a long walk to the buffet. Check-out was smooth, and the hotel stored our luggage so we could enjoy the pool before our late flight. Unfortunately, the shower facilities had no gel or towels, so I had to dry off with a hairdryer before leaving.
