We arrived early. I went in to ask if they had a place to store my luggage until check-in. Before I could get the words out of my mouth I was cut off and told I arrived too early. Wasn’t asking to check in, just to store my suitcase for a bit. When I finally asked the question, I was cut off again and told there wasn’t room behind the counter and the front desk people didn’t have room for that. Then told I could put them in a conference room. I asked if it was secure and told no. I then asked if the 2 of the 3 rooms I reserved could be near each other so I could be near my blind mother to help her. Again, before I could complete my sentence, I was told the manager had already assigned the rooms and she couldn’t help me. So I gave up with Tina and loaded my bags on a cart. I had to get to a wedding rehearsal. The hotel engineer graciously took our bags and locked them in a conference room.
When we arrived back to the hotel later that evening and were able to check I , the 3 rooms were all VERY separate. (Floors). We got our bags and went to our rooms. I went to get my mom settled first and the roo
She was assigned was not clean or the bed made up. Somehow the front desk person (not Tina) was able to assign another to us. Now I had 2 rooms in the same hallway so we could be near my mom.
The room I got had black stuff from in the toilet but we
Julie
Julie,2 晚行程
Expedia真实住客点评
6/10 好
2025 年 10 月 6 日
My room was not clean .
Edgar
Edgar,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 10 月 4 日
Amie
Amie,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 10 月 1 日
Christina
Christina,2 晚行程
Expedia真实住客点评
6/10 好
2025 年 9 月 30 日
William
William,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 28 日
Nice
Anna
Anna,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 26 日
Very clean. Very convenient. Excellent breakfast options including hard boiled eggs and Chiobani yogurt. Improved gym hours starting at 5:30am is a plus.
John
John,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 25 日
Front desk was very friendly and energetic. Breakfast was good.
Kate
Kate,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 22 日
Friendly
LB
LB,7 晚行程
Expedia真实住客点评
8/10 很好
2025 年 9 月 20 日
Christina
Christina,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 9 月 17 日
Could have been better with a few easy steps
Room was clean, elevators and halls were not. A quick sweep of the elevator would have been nice was there 5 days and was never done. Breakfast nook area: the woman who cleaned wiped down the garbage can, then proceeded to wipe coffee machines n counter with same rag yuck! Tables were poorly cleaned as well. Did not eat breakfast any of the days after seeing that.
Renee
Renee,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 17 日
JOHN
JOHN,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 10 日
This was very clean & quiet. The breakfast was very good.The staff was there to meet all of our needs & very efficient.
James M
James M,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 9 日
Carlos
Carlos,3 晚行程
Expedia真实住客点评
8/10 很好
2025 年 9 月 8 日
I was pleasantly surprised at how nice the room looked until I got the microscope out. After further investigation, the bathroom was fairly bright and clean but the shower was full of what looked like urine stains down the middle. Let’s just say I was disgusted. Overall, the hotel looked fine to the naked eye but needed some tlc. Oh well I’ll stay elsewhere next time.
Mike
Mike,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 4 日
Great stay!
Dave, the front desk person, was very helpful and made our stay even better. Great breakfast choices, very comfortable and a safe location.