可以免费取消我在皇家海德卫普雷卡全包式酒店 - 仅限成人入住的预订并获得全额退款吗？

是的，皇家海德卫普雷卡全包式酒店 - 仅限成人入住在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

皇家海德卫普雷卡全包式酒店 - 仅限成人入住是否允许携带宠物入住？

很抱歉，不允许携带宠物和服务型动物。

皇家海德卫普雷卡全包式酒店 - 仅限成人入住是否有停车场？

是的，自助和代客停车免费。

何时可在皇家海德卫普雷卡全包式酒店 - 仅限成人入住办理入住和退房？

开始办理入住：15:00；停止办理入住：22:00。退房时间为 12:00。

皇家海德卫普雷卡全包式酒店 - 仅限成人入住是否有内部娱乐场？

不，该住宿不设赌场，但里维埃拉大赌场（5 分钟车程）就在附近。

在皇家海德卫普雷卡全包式酒店 - 仅限成人入住及其附近有什么游览观光项目？

现场活动包括排球，您可以畅享其中，还可以在网球场锻炼提升您的球技。现场娱乐活动包括健身课程、篮球和排球。尽情享受 SPA 水疗，然后到室外泳池游泳。皇家海德卫普雷卡全包式酒店 - 仅限成人入住也拥有3 间酒吧、健身俱乐部和海滩小屋，以及游乐厅/游戏室和花园。

皇家海德卫普雷卡全包式酒店 - 仅限成人入住店内或附近是否有餐厅？

是的，有 6 家店内餐厅，提供西班牙菜。

皇家海德卫普雷卡全包式酒店 - 仅限成人入住配备任何户外私人空间吗?

是的，每间房间都有备有家具的阳台或露台。

皇家海德卫普雷卡全包式酒店 - 仅限成人入住周边区域环境如何？

从皇家海德卫普雷卡全包式酒店 - 仅限成人入住仅需17 分钟步行可至夏曼哈鸟园，17 分钟步行可至普拉亚卡海滩。旅客们认为该住宿所在地点不错。

卡曼海滩皇家海德卫普雷卡全包式酒店 - 仅限成人入住住宿优惠| Hotels.com 好订网

Q: 皇家海德卫普雷卡全包式酒店 - 仅限成人入住是否允许携带宠物入住？

很抱歉，不允许携带宠物和服务型动物。

Q: 皇家海德卫普雷卡全包式酒店 - 仅限成人入住是否有停车场？

是的，自助和代客停车免费。

2/10 很差

2023 年 5 月 28 日

Weiyi，1 晚行程

Expedia真实住客点评

8/10 很好

2025 年 11 月 22 日

The staff is wonderful! Eduardo and Carlos were wonderful!

Patty，5 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 10 月 29 日

Me gustó todo, sobre todo la amabilidad de todas las personas, las comidas ricas, el orden que hay para reservar en los diferentes restaurantes

Blanca Estela，7 晚结伴旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 10 月 28 日

Service was great! Everything was clean! Everyone was helpful!

Kelly F，4 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 9 月 14 日

Love the traditional feel of this resort. The small relaxing pools give you secluded lagoon feel. Everyone was so amazing & helpful, EXCEPT Armando. He was our pavilion concierge. He wouldnt work with us at all. Put every dinner reservation @ 8 or 8:30. Didn't even book dinner for our last night. When they changed consierges on our ladt day, our new concierge was fabulous! She called up & got us a last minute reservation for 6pm. Prearranged our breakfast to arrive at a specific time before our departure.

Millissa，6 晚家庭旅行

Expedia真实住客点评

8/10 很好

2025 年 9 月 8 日

I really like the experience, everything at the hotel was excellent. I just have one issue. My grandma lost the her gold necklace and we weren't able to find.

Kevin O，3 晚家庭旅行

Orbitz真实住客点评

10/10 绝佳

2025 年 9 月 7 日

Quite and classic.

Manuel，6 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 9 月 6 日

We have been to over 30 resorts over the years and the Royal Hideaway is far and away the best we have ever stayed at. The amazing staff, the food and the attention to detail was off the charts. This is one of the very few resorts I would ever return to.

raymond，7 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 9 月 5 日

We had a very good time at the hotel. There is room for improvement, but we would return!

The Deck - best place for breakfast with a view

Amalia，4 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 9 月 4 日

This was a smaller resort which was wonderful, the staff was amazing and attentive to your every need, making you feel like family, not just a number. food was excellent, with quality choices and ingredients, the food presentation was second to none. Cleanliness of the resort was awesome, some of the relax pools are in need of attention, but they were actively working on that while we were there. We have been to the Riviera Maya ten times in the past 8 years and have never stayed at the same resort twice. This resort will definitely be an exception to the rule as we will definitely be back many more times in the future. Highly recommend this resort if you want a very relaxing and quiet vacation with top notch service, food, and amenities.

Robert，7 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 9 月 3 日

Nelson Gerardo，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 8 月 30 日

Staff is awesome. Grounds are immaculate. Food was unbelievably good for an all inclusive.

Michelle，6 晚浪漫旅行

Orbitz真实住客点评

8/10 很好

2025 年 8 月 29 日

Super spotless clean, very quiet, no parties (older age group), food was pretty good but chicken was terribly overdone at every restaurant but shrimp, fish and octopus were all good. The beach is wonderful with powder white sand and small waves. This location is somewhat sheltered from seaweed and they clean up the seaweed very fast. I recommend this place and it was an amazing value for us.

Blake Austin，7 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 8 月 24 日

Diego Fidalgo，7 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 8 月 18 日

Ive been to Playa Del Carmen over ten times and have stayed at seven different resorts. We stayed a total of 13 days and truly enjoyed our stay. I wanted to give a shout out to Carlos Quintal in the Grill restaurant. Carlos Quintal truly defined what customer service is all about. He was so attentive to our needs and also a true gentleman. Carlos, along with a great resort, is the reason we plan on returning. A+

floyd Martino，13 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 8 月 18 日

Loved our stay. We were here for 7 nights and it still wasn't enough to enjoy everything the property had to offer. ALL the staff was amazing. Everyone was so incredibly helpful and kind. We traveled with my 85 year old grandma and they accommodated switching our room part way through our stay since the stairs became hard for her to manage. All the restaurants had such great options for a vegetarian like me! Can't speak highly enough of how wonderful this hotel is.

Katiana，7 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 8 月 15 日

Loved the food quality, ocean view pool and the other quieter pools scattered throughout. My husband and I enjoyed the 1pm classes offered everyday. We went kayaking for free (had to figure that out on our own). A short 30 minute walk to 5th Ave and the public beach.

Rachael，6 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 8 月 11 日

We had a wonderful stay at the Royal Hideaway. The a/c in our Sunset room was not working correctly on our first night. Someone did come to fix it and it was slightly better the second night, but the room was still warm. We advised our concierge, Suncil, who upgraded us to a suite for the balance of our week. This was the only problem we had, but it was quickly rectified. Both rooms were extremely clean and this is possibly the cleanest resort we have ever stayed at, out of the 15 all inclusive trips we have made to the Caribbean. The restaurants were all delicious, with Azia and The Grill being our favorites for dinner. Lunch at The Deck was great every day with numerous buffet or menu selections. The bars were all excellent with almost every top brand liquor being available. Wish we remembered the bartenders names at Bar Allegra, but they were great. We will definitely put Royal Hideaway on our list for return visits. Thanks for a great week!

Brian C，7 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 8 月 8 日

The

Connor，5 晚行程

Expedia真实住客点评

6/10 好

2025 年 8 月 7 日

Very few activities to do in the hotel

Jorge E，2 晚结伴旅行

Expedia真实住客点评

6/10 好

2025 年 8 月 3 日

The property was beautiful and it was pleasing to the eyes. I knew there was a problem with the A/C before we got there because it was set to 13C, but it was 23C in the room… the lowest the room temp got to the entire time was 22.5C, and it was running the entire time. While the beds felt great, it was uncomfortable sleeping at such high temps. Our shower was also difficult to control, as it was either all cold or scalding water… there was no in-between. The food, while there were plenty of options, was less than desirable. This was one of our first vacations where we both lost weight. We found dishes we could eat, but had a tough time as we didn’t want to eat the same thing every meal… breakfast was probably the best thing there. Our concierge Ricky was awesome. He was kind and really seemed to know how to help us with anything we needed, although I will admit that I didn’t mention the A/C until the final full day we were there, after asking another guest about their A/C experience. We make an intentional effort to not be a nagging couple. We agreed that cruises will be our vacation of choice after this experience, even though we did enjoy spending our anniversary together.

John Brandon，4 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 8 月 2 日

Great property, nicely setup and well taken care of. Common areas are fantastic, with touch of luxury and authenticity. Food is nothing special, average at best, but the restaurants setup is really nice. If you like activities, the staff is not that interested in summoning people in to participate, there is not an active engagement to get few people in to play volleyball or stretch. If you are there, you're there, if no one shows up they leave. Service is wonderful, rooms are great. Beach is super nice, but seaweed is unbearable, like in all areas of that coast. Water is brown. I am a beach person and dont like swimming pools, yet couldn't force myself to go into the water, it was that bad. Yet again, it is not a property issue, it is a regional issue at large. Outside areas are nice and safe to walk. There is a small shopping plaza right across and Playa Del Carmen is 25 minutes away walking. Cab is $10 each way. The whole area is safe and fun to walk around. The whole Playacar area is gated, and the hotel is double gated. We had a great time.

Arman，7 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 31 日

Maricela，3 晚行程

Travelocity真实住客点评

10/10 绝佳

2025 年 7 月 31 日

Kwadwo，6 晚行程

Expedia真实住客点评

2/10 很差

2025 年 7 月 30 日

Albert，5 晚行程

Expedia真实住客点评

皇家海德卫普雷卡全包式酒店 - 仅限成人入住

Royal Hideaway Playacar All Inclusive - Adults only

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常见问题

可以免费取消我在皇家海德卫普雷卡全包式酒店 - 仅限成人入住的预订并获得全额退款吗？

皇家海德卫普雷卡全包式酒店 - 仅限成人入住有游泳池吗？

皇家海德卫普雷卡全包式酒店 - 仅限成人入住是否允许携带宠物入住？

皇家海德卫普雷卡全包式酒店 - 仅限成人入住是否有停车场？

何时可在皇家海德卫普雷卡全包式酒店 - 仅限成人入住办理入住和退房？

皇家海德卫普雷卡全包式酒店 - 仅限成人入住是否有内部娱乐场？

在皇家海德卫普雷卡全包式酒店 - 仅限成人入住及其附近有什么游览观光项目？