可以免费取消我在康柏兰酒店 - 海洋酒店精选的预订并获得全额退款吗？

是的，康柏兰酒店 - 海洋酒店精选在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

康柏兰酒店 - 海洋酒店精选有游泳池吗？

是的，有室内游泳池和室外游泳池。其中一个游泳池将于 2026 年 1 月23 日至 2026 年 1 月26 日期间停止服务（日期可能有变）。

康柏兰酒店 - 海洋酒店精选是否允许携带宠物入住？

是的，欢迎携带狗狗入住，总共可携带 1 只宠物，每只宠物限重 10 公斤。需要支付每只宠物每晚 GBP 20 的宠物费，还需要支付每次入住 GBP 50 的押金。服务类动物免费。可能存在部分限制条件，请联系住宿方了解更多信息。

康柏兰酒店 - 海洋酒店精选是否有停车场？

是的。自助停车收费为每晚 GBP 12.00。停车位数量有限。提供电动车充电站。

何时可在康柏兰酒店 - 海洋酒店精选办理入住和退房？

开始办理入住：15:00；停止办理入住：00:00。退房时间为 11:00。延迟退房需要支付 GBP 20.00 的费用（视客房供应情况而定）。

康柏兰酒店 - 海洋酒店精选是否有内部娱乐场？

不，该酒店不设赌场，但伯恩茅斯云顶赌场（步行 16 分钟）就在附近。

在康柏兰酒店 - 海洋酒店精选及其附近有什么游览观光项目？

玩乐活动包括自行车租赁、乘船游览和附近钓鱼，您可以畅享其中，还可以在附近的高尔夫球场打一场球。您可以享受 SPA 水疗服务，也可以在室内和室外泳池中放松身心。康柏兰酒店 - 海洋酒店精选也拥有SPA 服务和附近的健身俱乐部使用服务。

康柏兰酒店 - 海洋酒店精选店内或附近是否有餐厅？

是的，Mirabelle提供室外就餐、国际美食和海洋景观。

康柏兰酒店 - 海洋酒店精选周边区域环境如何？

康柏兰酒店 - 海洋酒店精选位于伯尔尼茅斯市中心，仅需 8 分钟步行可至伯恩茅斯海滩，15 分钟步行可至伯恩茅斯国际中心。

波茅斯康柏兰酒店 - 海洋酒店精选住宿优惠| Hotels.com 好订网

10/10 绝佳

2025 年 12 月 22 日

presidential suite was big

Andy，1 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 12 月 7 日

Alan，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 11 月 22 日

My partner and I had a fantastic stay at the Cumberland. We were in Bournemouth for a concert and this hotel was ideal as it was close to the venue and had a good location overlooking the bay. Our room was comfortable and good value but what really stood out was how good the staff were. Lisa made us feel welcome and gave us some great advice on the facilities and the waiters and managers were friendly and attentive. Breakfast was very nice and we enjoyed the outside and inside pools, as well as the sauna during our short stay.

Graeme，1 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 9 月 23 日

I booked the hotel for the indoor pool. Sadly the pool is in the hotel next door there were no signs to find it so I had to ask another guest who was also going to use it. It was raining and extremely windy so I wasn’t impressed at having to go outside to get to it. The pool is in a basement & There was a children swimming class being given the instructor was extremely LOUD & it eco to the extent it was uncomfortable The water was COLD and pool roped off so swimming wasn’t pleasant I only stayed in 10 minutes. The changing room didn’t have any bags for my wet swim suit so once the hotel took the towel off me what was I supposed to do my swim suit. My room has the metal extraction running up outside and it was noisy & the smells of food was too much as I couldn’t shut the window as the handle had been locked & no key in the room. The mattress sloped to one side from use of the one side so you find yourself rolling to that side, All 4 pillows were different on the bed. The stair carpet is stuck with tape trying to cover up holes from wear n tear on most floors and some holes not covered at all anyone in heels would need tobe carful. I was on the 3rd floor so saw quite a lot of this.

Angela，1 晚行程

Expedia真实住客点评

4/10 尚可

2025 年 9 月 22 日

My windows were so old they wouldn’t shut and they had paint splashes on the outside. Couldn’t get the shower to work and it was impossible to sit on the toilet and close the door. Food at breakfast was adequate but Luke warm and the dinner menu was uninspiring. The steak night was excellent and staff were friendly and helpful

John，2 晚结伴旅行

Expedia真实住客点评

6/10 好

2025 年 9 月 21 日

Expect menus to change even a la carte in a 4 star hotel. Car park charge. Do you want guests to stay or not? Bar staff unattentive. Reception good. Bath trim coming away in room.

David，2 晚结伴旅行

Expedia真实住客点评

2/10 很差

2025 年 9 月 4 日

Avoid at all costs.

We really wanted to like this hotel but it is extremely tired and overpriced. A dried out chicken burger by the pool is almost £20, they even charge you £1 extra to put a slice of cheese in it. Hotel is advertised with an indoor pool, this is in the even more tired property next door and seems like it hasn’t been cleaned since the hotel opened. There is literally a black rim of dirt round the entire edge of the pool. It is just such a depressing place to stay and the prices of the rooms are actually laughable per night. The water pressure in the shower is not strong enough to wash your hair, the room also has no amenities whatsoever, At a push this is a 2 star lodge, certainly not a 4 star hotel. If you really must stay in Bournemouth which itself is equally as depressing, we highly recommend you stay somewhere else. We wouldn’t stay here again if you paid us to stay.

2 晚家庭旅行

Hotels.com真实住客点评

2/10 很差

2025 年 8 月 26 日

We arrived around 5.30PM with a private wedding in full swing at the property - weddings are fine but this one erupted into a full scale fist fight in reception just as I arrived - my girlfriend was terrified and didn’t want to get out of the car. We pulled past reception and waited for the fight to end and when I went in to check in I asked what had happened and the staff just played dumb as if nothing had happened. It was loud in reception and some boisterous men were still there making loads of noise and all the staff were concerned about was taking more money from me. Very unimpressed and if I could have found a room elsewhere I would have - I even left early and only actually stayed one night despite having booked the room for 3 nights - not impressed at all - the reception staff did not care one bit

David，3 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 8 月 23 日

3 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 8 月 18 日

Lisa，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 8 月 11 日

Carole，2 晚行程

Expedia真实住客点评

8/10 很好

2025 年 8 月 11 日

Food excelllent All staff friendly and helpful The hotel has let itself down by having very old beds that should be pensioned off our bed had springs making the bed lumpy and very uncomfortable I was told the hotel was full so could not be moved. The evening before we left I was told we could have had a mattress topper

Jacqueline，4 晚浪漫旅行

Expedia真实住客点评

6/10 好

2025 年 8 月 8 日

The hotel could benefit from an update, rooms very tired and skme areas in need of a good clean

Julie，2 晚家庭旅行

Expedia真实住客点评

6/10 好

2025 年 8 月 7 日

Jasvinder，1 晚行程

Hotels.com真实住客点评

2/10 很差

2025 年 8 月 3 日

noisy and you cannot sleep properly

Valentin，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 8 月 3 日

Great family trip - wonderful friendly service

Wonderful Family Stay – Highly Recommend! We had a fantastic two-night family break at the Cumberland Hotel. We booked a family room with a king-size bed and bunk beds, and used Tesco Clubcard points which was a great bonus. We arrived just before check-in, easily found parking, and were warmly welcomed. Although our room wasn’t quite ready, we were invited to use the outdoor pool – a real treat on a sunny day! The pool was clean, well-staffed, and perfect for families. Huge thanks to Ali and Sophia, who looked after us for the whole trip with big smiles and great service. Our sea-view family room was spacious, spotless, and freshly decorated. The view from the balcony was stunning, and the in-room fridge was a brilliant touch for families. The bathroom was modern, though the shower pressure could be improved. Breakfast was another highlight. The buffet was hot, fresh, and constantly topped up. Franck, (age 82 was a gem) who served us, was an absolute star – even warming pancakes for our girls! The Friday night fireworks was amazing! A great bonus: guests can use facilities at other Oceana hotels. We enjoyed both outdoor pools and even used the indoor pool next door. Classic, friendly service like this is rare – every member of staff was lovely, a real credit to the team. We had a brilliant holiday and can’t wait to return!

View from 4th floor sea view family room

matt，2 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 8 月 2 日

Sharon，7 晚行程

Expedia真实住客点评

2/10 很差

2025 年 7 月 29 日

Kathleen，2 晚行程

Hotels.com真实住客点评

2/10 很差

2025 年 7 月 29 日

The worst hotel in the country and possibly world

A filthy, old hotel run by people who clearly show what they think of their customers by the experience they provide. Worst hotel experience of our lives. On arrival, we asked if we could get free parking, as we had booked several expensive rooms for two nights. The reception manager, extremely unpleasantly then greeted us and told us that her job is to make as much money as possible and as we booked our rooms several months ago, she thinks we did not pay enough and she could sell the rooms for double what we payed, so no free parking, £12 per night for us. Thanks. Everything is filthy, old and tired. Here is what you DONT GET - so be prepared. - No safe in the room - No water in the room - No fridge in the room - No soap in the shower - Water pressure too low to use the shower - One rusty iron and board PER FLOOR that spits out brown gunk - No MIRROR in the room, other than a tiny thing above the desk - A broken old hairdryer - Windows full of condensation and mould - Flat battered old pillows - Screaming, doors slamming and babies crying with a smell of weed throughout the night (ZERO SOUNDPROOFING) A once was something slightly special hotel many years ago before budget airlines took people to Spain milking its 70 year old reputation by providing a sub standard experience to its unsuspecting paying guests. Not a 2 star hotel let alone a 4 star. Reporting them to every authority, the owners should be ashamed of themselves.

Kathleen，2 晚结伴旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 7 月 28 日

Great staff and swimming pools fun and lovely food room was clean and spacious

Emma，1 晚家庭旅行

Expedia真实住客点评

8/10 很好

2025 年 7 月 28 日

Very comfortable bed and pillows. Seating in main lounge too low for my mobility but other areas ideal. Seating in Ventana restaurant, too low again. For a four star establishment, bedroom furniture needs updating and lining in my bedroom curtains very badly ripped and needs replacing. Breakfast has superb choice and the one evening meal we had was really lovely. Great bar and choice of drinks. Good staff all round.

Cheryl，2 晚家庭旅行

Expedia真实住客点评

4/10 尚可

2025 年 7 月 25 日

Veldig lite rom, ingen aircondition og ekstremt varmt på rommet. Lite behjelpelig betjening. Vil ikke velge dette hotellet igjen!

Oddvar，2 晚商务旅行

Hotels.com真实住客点评

4/10 尚可

2025 年 7 月 21 日

1 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 7 月 21 日

Nicholas，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 7 月 20 日

Lesley，2 晚行程

Hotels.com真实住客点评

康柏兰酒店 - 海洋酒店精选

The Cumberland Hotel - OCEANA COLLECTION

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