Why they ask for a deposit and at checkout we have to wait 5 minutes or more for checking room?.
Ramon
Ramon,4 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 9 月 16 日
Roof top loungers in terrible conditions, they flame there is a roof top bar but it’s an empty desk!
. Spa also not appealing, no sign missing door.
More then 20 min for a check out
Rudy
Rudy,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 31 日
Opulent Hotel Stay
The hotel was beautifully furnished especially the grandeur looking gold toilet fittings.
The lake view from the bed was great and relaxing.
Service from counter staff and concierge was excellent and staff extremely friendly and helpful.
Breakfast was a vast and delightful spread
Ang
Ang,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 28 日
Trevor
Trevor,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 25 日
JAEUN
JAEUN,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 19 日
Sydney
Sydney,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 11 日
Our stay was great.
Grant
Grant,3 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 5 日
Betty Jane
Betty Jane,19 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 3 日
Katrina
Katrina,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 1 日
Khadijah
Khadijah,2 晚行程
Expedia真实住客点评
2/10 很差
2025 年 3 月 23 日
justin
justin,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 7 日
Staffs are very kind.
SEONGHO
SEONGHO,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 5 日
JOÃO SANTO
JOÃO SANTO,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 5 日
Not old town hai no but if ur staying on side for a couple of days this is the place to be
Roberto
Roberto,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 3 月 1 日
Good value. A little far from sightseeing
Denis
Denis,3 晚结伴旅行
Expedia真实住客点评
2/10 很差
2025 年 2 月 27 日
Bad experience right at check in
Bad experience right at check in. I came at around 12:30 noon and waited at the check in counter. There were no customers but they made me wait and then I asked if they would do check in and they said their policy is at 3??? So why didn’t you tell me when I waited there? But this is not acceptable for 5 stars hotel. You have to greet the guest and check them in no matter you have the room ready or not. You can give them the room if any available or politely tell them to comeback at what time. So I had very bad experience from the beginning.
For breakfast, as I was in a hurry. I only had Pho and I took croissant. The staff asked me not to take any foot to leave the floor. I think they have to consider the situation. I read all the reviews and other customer said they didn’t allow a 15 month old baby to take a banana. Other hotels will even pack the food for you if you don’t have enough time to eat.
Check out is longgggggg. This is far from a 5 star hotel.
Overall, I’ll never comeback. Please stay away from this hotel and Hotels.com should not partner with them as well. The worst experience!
Das Hotel hat eine sehr gute Ausstattung. Leider hat zum Beispiel das warme Wasser in der Badewanne nur für eine Füllung von ca 35 % gereicht
Die Preise im Restaurant sind hoch
Leider war der Service obwohl nur ganz wenig Gästen da waren nichz g gut
Wir hatten das golden Steak. Meine
Glaz Frau bekam die zusätzlich bestellten Pommes frites erst beim Nachtisch
Keinerlei Entschuldigung und berechnet wurden sie trotzdem
Der Service
ist war zwar bemüht aber Sprachkenntnisse sind oft schlecht