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North Lakes Hotel And Spa

4.0 star property
Hotel with spa, near Penrith Castle

Choose dates to view prices

Near Penrith Castle, North Lakes Hotel And Spa offers a tranquil retreat. Savor local flavors in the on-site restaurant or unwind with a massage at the spa. With an indoor pool, fireplace in the lobby, and helpful staff previous guests have loved.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Hot tub
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms

Feel at home (6)

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is CNY945
CNY1,134 total
includes taxes & fees
Jun 21 - Jun 22

Why we love this property

Work meets relaxation
The hotel combines business amenities like meeting rooms with indulgent spa services. After work, guests can enjoy massages, facials, and 24-hour room service.
Delicious local dining
Experience mouthwatering local cuisine in the restaurant with al fresco seating. The hotel also offers a cafe, bar, and cooked-to-order breakfast.
Spa bliss daily
The full-service spa offers daily treatments including massages, body scrubs, and facials. A hot tub, sauna, and steam room complement the health club.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Cosy Double

Cosy Double | Individually decorated, desk, iron/ironing board, free WiFi

Cosy Double

9.2 out of 10
Wonderful
(26 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Double or Twin Room

Double or Twin Room | Individually decorated, desk, iron/ironing board, free WiFi

Double or Twin Room

8.6 out of 10
Excellent
(24 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room

Superior Double Room | Individually decorated, desk, iron/ironing board, free WiFi

Superior Double Room

9.0 out of 10
Wonderful
(16 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Family Room

Superior Family Room | Individually decorated, desk, iron/ironing board, free WiFi

Superior Family Room

8.8 out of 10
Excellent
(8 reviews)
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

Standard Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Family Suite

Family Suite | Individually decorated, desk, iron/ironing board, free WiFi

Family Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Standard Accessible Twin

Standard Accessible Twin | Individually decorated, desk, iron/ironing board, free WiFi

Standard Accessible Twin

8.8 out of 10
Excellent
(3 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Individually decorated, desk, iron/ironing board, free WiFi

Junior Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Or Twin Room

Individually decorated, desk, iron/ironing board, free WiFi

Standard Double Or Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Signature Family Room

A hotel room with a bed, a desk, a chair, a small table, a TV, and a window with curtains.

Signature Family Room

  • Sleeps 2
  • Free WiFi

Similar properties

Indoor spa tub
Beech Hill Hotel & Spa
Windermere
  • Pool
  • Spa
  • Free parking
  • Free WiFi
8.8 out of 10, Excellent, 150 reviews
The price is CNY797
CNY956 total
includes taxes & fees
Jun 18 - Jun 19
Beech Hill Hotel & Spa
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About the neighborhood

Map
Ullswater Road, Penrith, England, CA11 8QT

What's nearby

  • Penrith Castle - 9 min walk - 0.8 km
  • Penrith Leisure Centre - 12 min walk - 1.0 km
  • Penrith & Eden Museum - 16 min walk - 1.4 km
  • Crafty Monkeys - 16 min walk - 1.4 km
  • Rheged - 1 min drive - 2.7 km

Getting around

  • Carlisle (CAX) - 38 min drive
  • Newcastle Intl. Airport (NCL) - 91 min drive
  • Penrith Station - 9 min walk
  • Langwathby Station - 13 min drive
  • Appleby Station - 20 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪The Dog Beck - ‬16 min walk
  • ‪Tim Hortons - ‬16 min walk
  • ‪Arturo Lounge - ‬14 min walk
  • ‪The Rooster - ‬4 min walk

About this property

North Lakes Hotel And Spa

  • When you stay at North Lakes Hotel And Spa, you'll be just a 5-minute drive from Rheged and Brougham Castle. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body wraps, or facials. An indoor pool, a bar/lounge, and a health club are other highlights. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 84 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children's menu

Working away

  • Business center
  • Meeting rooms
  • Conference space (732 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1985
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby
  • Health club
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Grab bar near toilet
  • Accessible bathtub

Room amenities

Be entertained

  • 43-inch TV
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Special features

Spa

North Lakes Spa has 5 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in ECOsmart, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 19.95 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed on Christmas Day and New Year's Eve:
  • Dining venue(s)

Pool, spa, & gym (if applicable)

  • Facility access costs GBP 15 per person, per stay. Facilities include fitness facilities, a sauna, a spa, a hot tub, and a swimming pool.
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

North Lakes Hotel
North Lakes Hotel Penrith
North Lakes Penrith
North Lakes And Spa Penrith
North Lakes Hotel Spa
North Lakes Hotel And Spa Hotel
North Lakes Hotel And Spa Penrith
North Lakes Hotel And Spa Hotel Penrith

Frequently asked questions

Does North Lakes Hotel And Spa offer free cancellation for a full refund?

Yes, North Lakes Hotel And Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at North Lakes Hotel And Spa?

Yes, there's an indoor pool.

Are pets allowed at North Lakes Hotel And Spa?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at North Lakes Hotel And Spa?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at North Lakes Hotel And Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

What is there to do at North Lakes Hotel And Spa and nearby?

North Lakes Hotel And Spa has a spa and an indoor pool, as well as a steam room.

Are there restaurants at or near North Lakes Hotel And Spa?

Yes, Penrith offers alfresco dining and local cuisine.

What's the area around North Lakes Hotel And Spa like?

North Lakes Hotel And Spa is a short 9-minute walk from Penrith Station and 10 minutes' walk from Penrith Castle.

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Reviews

North Lakes Hotel And Spa Reviews

8.8

Excellent

9.0

Cleanliness

8.0

Location

9.0

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast offered a good selection with plenty of options, including pancakes, pastries, and cooked items. (24 reviews)
  • The spa facilities were clean, well-equipped, and provided a relaxing experience with a warm whirlpool, steam room, and various treatments available. (24 reviews)
  • The pool area was clean, well-maintained, and offered a relaxing experience with amenities like whirlpool, and spacious facilities. (16 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Restaurant
Food
Spa
Breakfast
Lobby
Bed
Children
Bar

Reviews

Verified

10/10 Exceptional

Staff extremely helpful, they made it a very comfortable stay. Nice to sit by the fire outside on a night.
Ian, 2-night trip
Verified

10/10 Exceptional

This hotel and spa is lovely. Staff are excellent in all areas of the hotel - reception, spa, housekeeping, all excellent customer
Lara, 4-night trip
Verified

10/10 Exceptional

We absolutely love this hotel, its so family friendly and has everything you need for a great holiday. My kids loved the pool, the breakfast was amazing with a lot of variety. This is our second time visiting this hotel and we would go again. Great loacation with many great walk and sights nearby.
Tamzen, 3-night trip
Verified

10/10 Exceptional

Fantastic hotel. Room really spacious with very comfortable bed.
Mark, 1-night trip
Verified

8/10 Very good

The hotel was beautiful, rooms lovely and clean! The swimming pool and spa facilities, steam room were very good and very relaxing! The food at the FYR restaurant on site was lovely and reasonably priced aswell. The only cons I would say is that the drinks at the bar and and the pool are very expensive, considering the amount you are spending on everything else, in my opinion they don’t need to be that expensive. Overall had a very relaxing weekend, and I would return.
beth, 2-night trip
Verified

8/10 Very good

Nice faculties comfortable beds friendly staff. Spa often very busy
pascale, 2-night trip
Verified

10/10 Exceptional

Great room and great facilities
Joshua, 1-night trip
Verified

10/10 Exceptional

Clean room. Excellent and courteous service. Staff very knowledgeable and friendly. Will come again. No issues.
Azad, 2-night trip
Verified

10/10 Exceptional

Clean room, good check in , delicious breakfast
Caroline, 1-night trip
Verified

10/10 Exceptional

This hotel was ideal for my 2 night stay in Penrith. The room was clean and comfortable with tea/coffee facilities and robes/slippers available for the pool and/or spa. Pool and gym opening hours were good and the gym is well equipped. Staff in all areas were helpful and friendly. The restaurant menu offered a varied selection and I ate there on both evenings. The atmosphere overall was relaxing. It was an ideal place to stay for my first visit to Penrith and I'd be happy to stay again.
Sheila, 2-night trip
Verified

8/10 Very good

One-night stop in extended trip. Very convenient location (just off the M6). Minor confusion - hotel uses US floor numbering (ground floor is 0, not "Ground"). Had room service which was a bit expensive for what it was, but food OK. Breakfast good with plenty selection.
Stewart, 1-night trip
Verified

10/10 Exceptional

Clean room,polite staff
Mally, 3-night trip
Verified

8/10 Very good

staff very helpful, especially a member of staff in the restaurant. facilities were good, even during some renovations.
john, 3-night trip
Verified

10/10 Exceptional

Goid selection for breakfast. Polite staff and very clean despite the building work ongoing
Caroline, 1-night trip
Verified

10/10 Exceptional

Absolutely wonderful, especially Sam customer experience manager! Felt very special. All the staff are friendly courteous and helpful, Thank you for a wonderful stay, see you soon
lynzie, 2-night trip
Verified

10/10 Exceptional

I enjoyed my breakfast and the service I received was impeccable 👌
Ijeamaka, 1-night trip
Verified

10/10 Exceptional

Gorgeous room for kids
Collette, 1-night trip
Verified

10/10 Exceptional

I was upgraded to one if the newly refurbished suites. The room was spotlessly clean, stylish and fresh, comfortable and spacious, with nice little extra finishing. I would definitely recommend the suite (budget permitting, as the quality of the room is reflected in price) for those spending a lot of time in the room. I was mostly looking to spend my time to de stress, relax and rest. Superior rooms are also spacious and comfortable, although as far as I know, are mostly unique, i have noticed some aren’t as well equipped than others. Although, all suitable if you are going out and about more, I find they are the best value for money. The smaller rooms are lovely for a one night stay or if travelling light. I recommend making use of the spa facilities and well equipped gym. Both are clean, with all the main equipment and facilities. You can pay for treatments as extra. I have tried out a few massages, which were great for sleep and recovery from gym workouts! The staff are what makes this hotel really stand out from the rest. I cannot speak highly enough of the girls at reception, management team, and housekeeping staff. Customer service is extremely important to me, and nothing was a problem for the aforementioned staff, they made me feel comfortable, listened to and a valued returning guest. They are friendly, professional and polite. Certain staff at the pool/spa are also lovely, helpful and friendly. The bar staff were a slight let down, being fair, they were very busy.
Lara, 3-night trip
Verified

10/10 Exceptional

Lovely room, great service from all staff and the restaurant was excellent.
Stephen, 2-night trip
Verified

10/10 Exceptional

Very friendly staff, great service in restaurant, and great facilities.
Marilyn, 1-night trip
Verified

10/10 Exceptional

This is my second stay here and it's not my last. This hotel looks unremarkable from the outside but it is beautiful on the inside. Open fires, stunning wood beam ceilings, a fantastic pool and the rooms are spotless. There are spa treatments available but we didn't make use of them this time. The treatments are a bit pricey but i think if you buy a spa package when you're booking your room it works out cheaper, so have a look. The staff in the hotel are all lovely and very friendly. I can't sing the praises of this hotel enough.
Fiona, 2-night trip
Verified

10/10 Exceptional

Great staff and a relaxing place to stay
Douglas, 1-night trip
Verified

8/10 Very good

Hotel was lovely, a warm welcome on arrival. Beds were comfy and shower was great. We loved the gym and spa area. It would have been nice for the hotel to let us know prior to arrival there would be renovations during our stay, we had no communication about this happening. We were woken up with the builders starting work at 8am midweek which wasn’t nice. The room we had had a few marks on the walls and water didn’t drain away quickly in the bathroom, a few little niggles. But overall we enjoyed our stay and would return once hotel has finished renovations.
Hilary, 2-night trip
Verified

10/10 Exceptional

Recommend

Fantastic location and experience
1-night trip
Verified

10/10 Exceptional

Staff and hotel were fantastic
Chris, 1-night trip