This hotel was not good. The lobby was under renovation so everything was a hot mess from the start. The lady at the check in table did not really speak. It was quite awkward. The whole place really needs to be renovated because everything looked old
and crusty. In the room, there was a couch that was dirty and had a hole in the middle where the springs were caving in. The bed had a noticeable dent/dip in the mattress and was essentially concave. The air wall unit was clearly broken or something because when it came on every 10 minutes it had a high pitch squeal. I paid extra for water view but very much regret it because the highway is in front of the water. Between the highway noise and the dang high pitch squeak from the air unit, I hardly slept at all. The bathroom was old and janky but honestly the nicest part of the room. I even got a slight workout squatting down on the tiny low toilet. Thank god I only had to stay here one night because even at check out there was some crazy guy flipping out screaming and making threats and the police had to come. That was scary. Honestly the whole thing was a nightmare. 0/10 do not recommend.
Amber
Amber,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 4 日
Christine
Christine,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 31 日
Jasmine
Jasmine,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 30 日
Antonio
Antonio,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 30 日
Excellent customer service
Syreeta
Syreeta,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 29 日
AWFUL!
Hotel is disgusting! Do not stay here. Everything is dirty, even a condowm was found under the bed.
Xiomara
Xiomara,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 27 日
Was stolen from
john
john,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 26 日
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 26 日
Timothy
Timothy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 25 日
John
John,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 25 日
Rob
Rob,4 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 24 日
Not impressed
Hotel is under construction. The breakfast area was crowded and low budget. The room was not cleaned thoroughly. There was old food in the fridge. The blinds were broken and we couldn't open them. The woman who checked us in was great. There were many staff members we couldn't communicate with because of language barriers. Overall, if id known what i was walking into I would hace cancelled and stayed somewhere else.
Desmond
Desmond,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 24 日
Gotta do better
The hotel is under extreme construction, from the inside out
jermaine
jermaine,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 24 日
真实旅客
2 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 23 日
Donnovan
Donnovan,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 22 日
Erika
Erika,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 22 日
My vehicle got towed
I was not really satisfied that weekend. I stayed at that hotel because my car got towed the very next day and I wasn’t told about the parking situation there.. I got there exhausted and the lady there was working kind of fast so she just gave me my room key and asked for my ID but did not mention how the parking process works and she didn’t even offer to call my room to ask if I gotten a parking permit for my vehicle and for that reason, my vehicle ended up getting towed the very next day and I had to spend all the money I had for that weekend to get my vehicle out and it was $210. My experience was ruined and I went out there to enjoy New Haven and I couldn’t even do that because of the fact that my car got towed and I lost the money I brought for that weekend.. I don’t ever wanna go back there again because it’s just the fact that I was not notified of how the parking works and the lady at the front desk did not mention it to me at all. She didn’t even bother to try to call my room to ask if she’s giving me a parking permit for my vehicle but like I said because of that, I lost my car the next day and I had to take a Uber all the way up there to get it back. I don’t know why the person at the front desk didn’t notify me about the parking even if there was signs aroun I was exhausted and it was late. I just wanted to go up to my room and rest. They said they couldn’t do anything about it and it really hurt me because I lost the money I brought for that trip. No compensation
Nate
Nate,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 16 日
Sarah
Sarah,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 16 日
No black light required all stains are visible!!
This is the single most disgusting hotel we have ever seen!! The whole place is a terrifying mess, the room looked like a murder scene. The couch had wire hangers stuck in it, and looked as if they just picked it up off the street. The tub was filthy and falling apart. The walls were scratched up and the furniture too, the floors had not been cleaned in a while. We walked in the room and looked around took pictures and promptly left. I would not recommend this place at all!!
John
John,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 16 日
Disgusting. Never stay here.
This hotel was disgusting and they offered zero compensation. Staff was in jeans and dirty sweatshirts, smelling of pot, and the room was just as disgusting. Holes in the ceiling which allowed for a water leak. Moldy curtains, peeling paint, an unsanitary couch and the elevator didn’t work.
真实旅客
1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 13 日
Chayna
Chayna,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 13 日
Qiang
Qiang,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 12 日
Un anounced costruction during our whole stay. Dirty filthy mess. Elevators quit working several times. Key cards quit every day. Room not as pictured. Pool hasnt worked for years. Parking lot full of drug addicts from the cannibus store next door. Staff was awful. Worst hotel of my life.