The room was clean adequate for the price. The staff was very friendly and accommodating. I was traveling with a pet. The amenities were poor no soap, one towel and it may have been a washcloth.
Anthony
Anthony,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 29 日
Kason
Kason,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 25 日
I booked through Hotels.com and they did not tell me about the $100 fee when booking. The used a 3rd party to book the room and I didn't know it. They only told me about the fee after booking. The woman at Red Roof told me she would cancel the room and it would be up to the 3rd party to refund me. Now the 3rd party is saying Red Roof is not going to refund me. So someone is lying. She said Red Roof does not issue the refund the 3rd party does. And they say Red Roof issues it. You all are a bad company. People are homeless and needing food and you all want to keep money from someone so they can't eat and find another hotel to sleep. This poor customer service and also poor morals when they make several thousand dollars daily and monthly while we suffer. Shame on you for lying! Shame on you for not issuing refund! Greed will not prevail and God will handle this!
Sherress
Sherress,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 11 月 22 日
Kane
Kane,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 11 月 22 日
Bed was too soft, definitely worn out and sunk into the middle of the bed. Very uncomfortable and when I asked to be moved to another room with a firmer mattress I was told that all mattresses were the same. No elevator to the second floor, stairs only
Rich
Rich,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 10 日
The room was clean and spacious. The only thing I didn’t care for is I would prefer the shampoo be in a small container and that there be a bar of soap. Other than that I have no complaints. It’s a nice room.
Bonny
Bonny,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 2 日
Terrie
Terrie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 31 日
Smooth
Charles
Charles,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 28 日
Jordan
Jordan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 26 日
Robert
Robert,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 26 日
Room was clean and comfortable. I loved how big the fridge was, but there was no freezer. It was quiet and reasonably priced.
Catherine
Catherine,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 19 日
Customer service was the best ever! I left my iPad behind and the hotel staff was able to mail it back to me promptly and didn’t even charge me for shipping. It’s rare these days to have people that cared! Thank you and I highly recommend this hotel.
John
John,3 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 18 日
The room barely had any toilet paper. Room smelled so strongly of men’s cologne that I could barely breathe. No soap in the dispensers and no soap on the bathroom sink. Bring your own soap and toilet paper. Good luck with the smell!!
Melissa
Melissa,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 15 日
David
David,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 1 日
Dianna
Dianna,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 30 日
Facilities were clean and room was okay. The bathroom was a little tight and the shower head was a little too low for me.
Kathy
Kathy,1 晚商务旅行
Expedia真实住客点评
2/10 很差
2025 年 9 月 25 日
The tv and the lights did not work in half the room. The sheets and the room was dirty, there was a 1/4th role of toilet paper.
Nikki
Nikki,1 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2025 年 9 月 24 日
Everything
Christina
Christina,1 晚结伴旅行
Expedia真实住客点评
4/10 尚可
2025 年 9 月 22 日
I'm going to pass
The picture that is included on the listing is not even remotely close to what the room looked like. We had two light switches that were smashed and not working. They were mashed to the point where the switch left a gap between it and the wall plate itself. I didn't notice until morning, but there was an unusual amount of hair left in the shower. Super gross.
Steve
Steve,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 21 日
Josh
Josh,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 9 月 21 日
clean place
Good place for the price
Dickie
Dickie,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 9 月 20 日
Beds were comfortable and room was clean.
No breakfast but Waffle House across from it.
Shower not made for anyone over 5 foot, it was a little rundown. Overall good for Tyrone night overstay