Does Quality Inn & Suites Northampton - Amherst offer free cancellation for a full refund?

Yes, Quality Inn & Suites Northampton - Amherst does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Quality Inn & Suites Northampton - Amherst?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Quality Inn & Suites Northampton - Amherst?

Yes, there's free self parking. RV/bus/truck parking is available.

What are the check-in and check-out times at Quality Inn & Suites Northampton - Amherst?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-out is available.

What is there to do at Quality Inn & Suites Northampton - Amherst and nearby?

Onsite recreation at Quality Inn & Suites Northampton - Amherst includes bowling. Quality Inn & Suites Northampton - Amherst also has a fitness center.

What's the area around Quality Inn & Suites Northampton - Amherst like?

Quality Inn & Suites Northampton - Amherst is a short 13-minute walk from Smith College and 14 minutes' walk from Academy of Music Theater.

Quality Inn & Suites Northampton - Amherst, Northampton: Hotel Reviews, Rooms & Prices

4/10 Fair

Oct 6, 2025

The people above our room#126 came in late at night and were banging on the floor and yelling and arguing for a long time.Then at 2 am a drunk couple were outside our door yelling loudly for a long time.. sleep was impossible. Don’t have loud tv in the dining area at breakfast. The person at check in was good and helpful. The woman tending the breakfast area was very good.

Edward, 2-night trip

10/10 Exceptional

Jun 29, 2025

Pleasantly surprised by our stay!

William, 1-night trip

8/10 Very good

Jul 2, 2025

Great property everything was excellent and I loved the cold AC on such a hot day!

Christine, 1-night trip

6/10 Good

Aug 3, 2025

Clean, quiet, helpful staff. The wifi worked only in the lobby. This is an old facility that is in okay condition.

Richard, 3-night trip

10/10 Exceptional

Aug 3, 2025

The Best Cleanliness for me

Excellent i never been to a Hotel so clean and so right for me suited my needs the staff was nice wifi was good everything was in excellent working condition next time i take a trip up this way definately gonna be using Quality inn here

Kenneth, 1-night trip

10/10 Exceptional

Jul 4, 2025

Was easy and fun

Daniel, 1-night trip

10/10 Exceptional

May 10, 2025

Good breakfast. Friendly helpful staff. A nice place to stay, clean, maintained, quiet, comfortable beds.

Rebecca, 1-night trip

8/10 Very good

Jul 5, 2025

My name is Ray Omar is pretty good

Wanda, 1-night trip

6/10 Good

Sep 23, 2025

Staff very pleasant, gave me fresh towels

room 243. The bed light on one side was out, the shower curtain did not keep the water in the tub shower so had to use towels to mop up the floor. However, when I saw a housekeeper and asked for towels, she got them for me right away and I mentioned the curved up curtain rod keeps the shower curtain in the middle unable to prevent spray getting on the floor. Could not figure out the heating/cooling as seems set on 75 for heat, and 65 for cooling which made getting 70 degrees impossible so I just turned it off. Could not sleep well as people were outside one floor down talking loud enough that I couldn't drown out with my sound machine

SANDRA, 2-night trip

8/10 Very good

May 8, 2025

Nice people

Wanda, 2-night trip

10/10 Exceptional

Mar 15, 2025

It was great when we were visiting our son at UMass Amherst!

Gina Thorpe, 1-night trip

8/10 Very good

Feb 8, 2025

Much nicer than many places I have stayed for same budget

Spencer, 1-night trip

10/10 Exceptional

Mar 9, 2025

Staff was very helpful and friendly

Melissa, 1-night trip

6/10 Good

Jun 16, 2025

Was a clean room. Parking lot had a lot of people just hanging out and smoking. Was pretty gross. Think the people hanging out rent rooms to live in

Brian, 1-night trip

6/10 Good

Jun 24, 2025

Our stay

The spout for the tub fell off while showering. We had to hold it on with our foot. They did not leave us extra blankets and towels for the pull out bed.

Jamie, 1-night trip

10/10 Exceptional

May 31, 2025

good

Sergey, 2-night trip

10/10 Exceptional

May 3, 2025

No problems, could have been a little cleaner in the bathroom but overall great

Sophia, 1-night trip

8/10 Very good

Jun 14, 2025

The room was clean and large. They do need to have a luggage rack for suitcases because the only place to put and open a suitcase was on the floor! Not good for seniors!

Debra, 3-night trip

6/10 Good

Jun 14, 2025

Okay, but not great.

This motel has seen better days. The rooms have been sort of upgraded. The bed was very comfy, so were the pillows. It was clean in the rooms. Outside pathways are showing wear. The breakfast was lacking in healthy food. Housekeeping on request worked okay for me as a single traveler.

5-night trip

2/10 Poor

Jun 29, 2025

Dirty

We checked into the room. The toilet had pee inside it and the handle to the toilet was completely broken so it did not flush. There was also dirty towels in the bathroom altogether very gross.

Ashley, 1-night trip

10/10 Exceptional

Apr 11, 2025

Property was not what i expected and was plesantly surprised. Very close to venue and plenty of dining opions near hy

Charlotte, 1-night trip

8/10 Very good

Feb 16, 2025

Good location for Northampton Downton

Comfortable beds. Easy access and parking

Josee, 2-night trip

6/10 Good

Aug 31, 2025

Excellent breakfast

We had a room in the older section (doors open to outside) as opposed to newer building with interior hallway. It was clean but a bit dated. Bed very comfortable. There was a loud banging noise periodically coming just behind the wall, probably water heater or pump. Continued at regular intervals day and night. Quite annoying. While checking in were told housekeeping was by request. No big surprise as most hotels have this policy now. We were staying 3 nights so I asked that we have housekeeping after night 2. Desk person said sure and made a note to order that for us. That morning when we left we placed all towels on the bathroom floor and tidied away our belongings to made housekeeping easier. When we returned late that evening, room had not been serviced. Not happy with that. Breakfast offerings were varied, delicious, and well presented. Dining room was clean and staffed with helpful attendant . No complaints there.

Jacqueline, 3-night trip

10/10 Exceptional

Mar 9, 2025

Would stay here again

One night. Worth the price. Nothing fancy but warm and clean. Lots of hot water. Very friendly staff.

Thomas, 1-night trip

8/10 Very good

Mar 23, 2025

Bed/room/bath all good. Property little shabby. Staff good. Value shaky for room rate.

Alan, 1-night trip

Quality Inn & Suites Northampton - Amherst

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