We had a bad experience during our one night stay. Firstly when we check in, we felt that we are not welcome as we use to be with other hotel experience. No smiling face with the staff during our check in.
We took a nap before heading out for dinner, and happened the worst things i have I my life. When I woke up I felt a bunch of white hair from the last customer were sticked on my face!!!! I would never come back to this hotel anymore for sure !!!!!
alice
alice,1 晚行程
Expedia真实住客点评
10/10 绝佳
2016 年 3 月 13 日
高品 Novotel
房间很大,出行公共设施也很方便
linying
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 3 日
Nicole
Nicole,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 9 日
Ease of stay
Eliza
Eliza,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 16 日
Safe
Karl
Karl,3 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 6 日
Angela
Angela,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 6 日
Very good experience!
Clean and comfortable place with friendly staff. Parking was safe and convenient, and the area felt quiet and secure. Would definitely stay again.
moh farhad
moh farhad,3 晚家庭旅行
Wotif真实住客点评
8/10 很好
2025 年 10 月 3 日
Very Clean Rooms. Very nice Hotel.
Maria
Maria,3 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 10 月 1 日
We asked for an early checkin noting that this might not be available. Was told when we got there, on way to funeral nothing available in whole building. Very short time later that room available but would cost $100. At no point had this been mentioned prior to this point. The staff were not helpful and were rude
Wendy
Wendy,1 晚家庭旅行
Wotif真实住客点评
10/10 绝佳
2025 年 9 月 27 日
Good for Families
Room clean and spacious. Staff were so helpful and delivered an excellent customer experience
Lale
Lale,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 24 日
Unprofessional.
Staff on reception at check in was extremely rude.
Don’t know where food was available, said everything was closed.
Made it sound like we were the ones wrong when he couldn’t find our second room booking.
Just rude and was on a personal call when the front door sliding doors open and he was shouting at the person on the other side.
Ian
Ian,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 22 日
Laura
Laura,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 9 月 21 日
Emma
Emma,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 21 日
Facilities nearby was a bonus, but overall a great hotel
Neal
Neal,1 晚行程
Wotif真实住客点评
6/10 好
2025 年 9 月 15 日
safest hotel in this area, reasonably price
good options for parking, fitness and dining choices in one location
DAN
DAN,4 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 27 日
We only required one night in the proximity of cemetery/chapel. Our room was splendid and spacious. The bed, not so comfortable. The pillows,for me, terrible. Usually supplied a firm pillow and a soft pillow. Borh were too firm for me. I ended up folding a couple of towel, but I did not sleep.
Breakfast delivered to room was poached eggs and spinach. I requested no spinach and received a platefull.
The staff were very friendly and the accommodations spotless.
Annette
Annette,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 26 日
Love the motel for the concert. You do get a little road if your room is on that side but overall it was good
David
David,1 晚浪漫旅行
Wotif真实住客点评
8/10 很好
2025 年 8 月 25 日
Vicki
Vicki,1 晚行程
Wotif真实住客点评
6/10 好
2025 年 8 月 25 日
We stayed here due to location next to Coliseum to see a concert. West HQ next door is the only food option (if room service not suitable) which isn’t open for breakfast. Also small TV for a big corner room with a very difficult slow way to choose movies or regular stations was very frustrating. Having a room with a bath/spa would’ve been nice too for the price per night. Said there was a swimming pool but not onsite. It is part of the facility next door which isn’t convenient.
Amy-Louise
Amy-Louise,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 8 月 24 日
Tracey
Tracey,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 23 日
We had to change rooms in the middle of the night with a plumbing issue new room was freezing and nothing from anyone reception staff the next day or management days after.
Breakfast was good and restaurant staff were nice