No hot water, beds felt like RV mattresses, incredibly loud, TV’s barely worked and you couldn’t search channels, hallways smelled like vomit, the carpets throughout the resort and room were disgustingly dirty. When I brought this up to the front desk, they couldn’t care less. This is our second time at this resort this year and we’ve been staying regularly for years. Last month wasn’t great but better than this experience. Doubtful that we’ll go back.