Holiday Inn Express & Suites Chicago West - St Charles by IHG

2.5 star property
St. Charles hotel with indoor pool and 24-hour fitness

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Exterior - Holiday Inn Express & Suites Chicago West - St Charles by IHG (St. Charles)
Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible) | Premium bedding, in-room safe, desk, laptop workspace - Holiday Inn Express & Suites Chicago West - St Charles by IHG (St. Charles)
Room amenity - Holiday Inn Express & Suites Chicago West - St Charles by IHG (St. Charles)
Exterior - Holiday Inn Express & Suites Chicago West - St Charles by IHG (St. Charles)
Fitness facility - Holiday Inn Express & Suites Chicago West - St Charles by IHG (St. Charles)
Experience modern comfort at Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel. Start your day with self-serve breakfast, stay active in the 24-hour gym or unwind in the indoor pool. With helpful staff and free newspapers to catch up on current events, guests have praised this hotel's attentive service.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Non-smoking
  • Gym
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Indoor pool
  • 24-hour fitness center
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front-desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Multilingual staff

Feel at home (6)

  • Free cribs/infant beds
  • Microwave
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
The current price is CNY522
CNY609 total
includes taxes & fees
Dec 21 - Dec 22

Room options

Available filters for rooms
Showing 10 of 10 rooms

Standard Room

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Shower/tub combination
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(29 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(30 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Shower/tub combination
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Shower/tub combination
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communications)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Shower/tub combination
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible Bathtub (Communications, Mobility)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Sofa bed - king
Blackout drapes/curtains
Premium bedding
  • 33 sq m
  • Sleeps 5
  • 1 King Bed

Suite, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Sofa bed - double
Blackout drapes/curtains
Premium bedding
  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Sofa bed - double
Blackout drapes/curtains
Premium bedding
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Sofa bed - king
Blackout drapes/curtains
  • 66 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
155 38th Ave, St. Charles, IL, 60174

What's nearby

  • Charlestowne Mall - 3 min walk - 0.3 km
  • Dupage Expo Center - 16 min walk - 1.4 km
  • Dellora A. Norris Cultural Arts Center - 3 min drive - 2.8 km
  • Arcada Theater - 7 min drive - 4.6 km
  • Schaumburg Convention Center - 31 min drive - 41.5 km

Getting around

  • Chicago, IL (DPA-Dupage) - 6 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 51 min drive
  • Chicago, IL (PWK-Chicago Executive) - 55 min drive
  • Chicago Midway Airport (MDW) - 70 min drive
  • Geneva Station - 14 min drive
  • Elgin National Street Station - 16 min drive
  • West Chicago Station - 16 min drive

Restaurants

  • ‪Portillo's - ‬10 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Chick-Fil-A - ‬2 min walk
  • ‪Panera Bread - ‬12 min walk
  • ‪Dunkin' - ‬15 min walk

About this property

Holiday Inn Express & Suites Chicago West - St Charles by IHG

When visiting St. Charles, Holiday Inn Express & Suites Chicago West - St Charles by IHG is a great choice to consider. For a workout, you can visit the 24-hour fitness center or go for a morning swim at the indoor pool. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 83 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free self-serve breakfast on weekend mornings 7:00 AM–10:00 AM
  • Coffee/tea in a common area

What to do

  • Golfing nearby
  • Cross-country skiing nearby

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • 24-hour fitness center
  • An indoor pool
  • At least 10% of profits reinvested in community & sustainability
  • No plastic drinking straws

Accessibility

  • Braille/raised signage
  • Elevator
  • Assistive listening devices available

Room amenities

Be entertained

  • 37-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • A damage deposit of USD 100 will be collected before check-in

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Saint Charles Inn
Holiday Inn Express Chicago West St Charles Hotel
Holiday Inn Express Chicago West St Hotel
Holiday Inn Express Chicago West St Charles
Holiday Inn Express Chicago West St
Holiday Inn Express Suites Chicago West St Charles
Holiday Inn Express Suites Chicago West St Charles by IHG
Holiday Inn Express Suites Chicago West St Charles an IHG Hotel

Frequently asked questions

Does Holiday Inn Express & Suites Chicago West - St Charles by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Express & Suites Chicago West - St Charles by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 10:00 PM.

Are pets allowed at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

Yes, there's free self parking.

What are the check-in and check-out times at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

No, this hotel doesn't have a casino, but Grand Victoria Casino (15-min drive) and Hollywood Casino Aurora (21-min drive) are both nearby.

What is there to do at Holiday Inn Express & Suites Chicago West - St Charles by IHG and nearby?

Have fun with nearby winter activities like cross-country skiing, and in warmer months enjoy a round of golf at the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness center.

What's the area around Holiday Inn Express & Suites Chicago West - St Charles by IHG like?

Holiday Inn Express & Suites Chicago West - St Charles by IHG is a short 6-minute walk from Charlestowne Mall and 18 minutes' walk from Dupage Expo Center.

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Holiday Inn Express & Suites Chicago West - St Charles by IHG Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Location
Children
Shower
Desk
Lobby
Bathroom

What guests liked

  • Breakfast options were very good and the offerings were excellent. (26 reviews)
  • Friendly staff provided great recommendations for restaurants and dining area had nice breakfast selections. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Clean room; 24/7 coffee; breakfast buffet
Susan, 1-night trip

10/10 Exceptional

Very kind staff and quick check in service.
Kayra, 1-night trip

10/10 Exceptional

Clean, convenient location, incredibly friendly staff!
Joel, 2-night trip

6/10 Good

Hotel was fine! Front desk woman was less than friendly upon check in and through out the stay; didn’t seem like a place that welcomed families.
Theresa, 2-night trip

10/10 Exceptional

Love the olive garden right there
Barbara, 1-night trip

8/10 Very good

Clean rooms, friendly staff.
Jessica, 3-night trip

10/10 Exceptional

Great stay

Very clean well designed room and great custmer service
Jeff, 1-night trip

10/10 Exceptional

Fastest check in time and most polite staff!
Roxann, 1-night trip

10/10 Exceptional

Staff was nice. Beds were comfortable. Breakfast was great.
David, 4-night trip

2/10 Poor

Needs a major renovation
john, 2-night trip

10/10 Exceptional

Good place to stay if in the area
Albert, 2-night trip

10/10 Exceptional

All went well. We enjoyed our stay.
Ronald, 2-night trip

8/10 Very good

Overall a great stay. The breakfast was wonderful with 3 young children and the room gave enough space for everyone. Recommend better seals around the door to block out the hall lights. It was so bright it looked like we had a light on in the room.
Kelsey, 1-night trip

10/10 Exceptional

Blockhead outtungs

Stayed here several time for Blockhead outings. Very clean and reasonable and close to a lot of restaurants and shopping.
Deanna, 1-night trip

8/10 Very good

Liked the breakfast choices. Friendly staff etc. price for room too high for what was there
Julie, 1-night trip

10/10 Exceptional

Very good
Wilman, 1-night trip

10/10 Exceptional

Excellent breakfast. Friendly staff. Clean room and quiet.
Carol, 4-night trip

10/10 Exceptional

Overall a great stay!
Elaine, 1-night trip

10/10 Exceptional

Property was as expected, a 3-star hotel at a 2-star rate!
Michael, 4-night trip

4/10 Fair

We had to change rooms TWICE because the first room had a hole in the ceiling and the second room had mold and mildew in the exhaust vets that contaminated the entire room so much so you could smell it when you walked in. We finally settled into a habitable room an hour after arrival.
Doug, 1-night trip

10/10 Exceptional

Clean; friendly staff
Tasha, 1-night trip

8/10 Very good

I stayed here because it was convenient to a meeting that I had nearby. My room was clean and the bed was very comfortable. The Breakfast offerings good. If I am in the area again I would stay here.
Christopher, 1-night trip

8/10 Very good

Hotel was cleaning
Joe, 2-night trip

8/10 Very good

It was a quiet hotel with a good free breakfast.
Lisa, 5-night trip

8/10 Very good

Staff was nice. Breakfast was good. Location is good
Stephanie, 2-night trip