Room was lovey in the new master suite but the corridors of the building need some design improvements, bland and basic
Chris
Chris,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 20 日
Breakfast was very fresh. The food was excellent. Staff were super efficient.
Heather
Heather,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 12 月 17 日
Room did not live up to expectations. Toilet leaked, cobwebs in corner of room, one of the rooms made up as a double when we had requested a twin.
Bethany
Bethany,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 8 日
Beautiful Hotel, great staff. Highly recommend- lots of space so even when busy it doesn’t feel like it 👍
Louise
Louise,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 8 日
The staff! From the offers to help us carry our bags, to check in, to the bar staff, to those handing out napkins for drinks. All absolutely 10 out of 10. The best hotel staff team I have ever come across
Kirsty
Kirsty,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 7 日
Clean room, nicely
Chelsie
Chelsie,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 24 日
The room was exactly what we needed, lovely resort and helpful staff. Lots of things to do, darts, golf, shuffleboard. Can’t wait to stay again.
Clare
Clare,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 11 月 16 日
Check in experience is chaotic and disorganised and unfortunately our staff member was disinterested and didn't give us any information about the resort that would have been useful given the size of it and layout.
Room was nice but not as advertised on here or on the Belfry website which was disappointing when paying close to £500 per night. There are areas of the hotel that are tired and dated which is a shame as it has potential to be quite luxurious.
The spa is nice but again there are areas that let it down. The spa pool area is very underwhelming and there are used towels and robes everywhere. However, the spa therapists were lovely and our treatments were fantastic. Ice and Fire experience is also more in line with expectations.
Main takeaway, it isn't a relaxing, luxurious experience as it is billed... Unfortunately it felt more like a hotel on Blackpool seafront at times. This was most evident on the Saturday evening when Sam's club house was showing the boxing and it was necessary to have 2 doorstaff... I've never experienced anything like that at a 4* resort that is advertised as luxurious and high-end.
Overall, we were disappointed and would be hesitant to go back at that price point.
Jennifer
Jennifer,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 4 日
Fiona
Fiona,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 3 日
Sarah
Sarah,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 3 日
Sarah
Sarah,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 2 日
Laura
Laura,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 30 日
Staff was not helpful
Bar staff rude
Rob
Rob,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 30 日
Beautiful property with good activities for kids. The green was closed both days
Pearl
Pearl,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 27 日
Ehimen
Ehimen,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 26 日
All rounds great stay such a nice vibe for all music in bar is pretty cool
Louise
Louise,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 22 日
John
John,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 6 日
Amazing hotel, staff were professional and friendly! Plenty of parking spaces. Room was beautiful with a great view from the balcony
Tomos
Tomos,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 4 日
Booking with hotels.com perfect however belfry is dirty, rooms are falling apart not luxury at all
Bathrooms are disgusting and shower was sooo tiny jus don’t waste your time
Hardip
Hardip,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 27 日
Clean room, awful buffet, cold food, no fresh de caffeinated coffee in a 4 star hotel!!! Noisy.