Front desk lady is unwelcoming, previous stay she was rude/annoyed with us having to show us how to use the tub (she could have just told us, it was just fill half way to the jetts and then start it). Because it was the same gal as last time, i avoided the front desk when the carpet in the room was damp in front of the tv and it wasnt the same suite as pictured or described in the booking (which was the room we previously had). The kicker for me was at 1045am while we are packing we get a call to the room but a guy asking if we were gonna stay another night or check out at 11. Maybe it was their way of trying to get us to stay longer but the way it was worded seemed more like "why are you not gone yet?"
I can forgive the rooms being run down, because the jetted tub is clean, the bed is clean and smells fresh, and the view amazing. I turned the heat way up and that dried the carpet. The mistake on the type of room, whatever, its one night and I didn't want to talk to staff again. All those things though with staff that makes you feel unwanted, makes me not want to return and ive already told two loved ones to pass it up.