My DD went into the shower but the plug hole had some sort of blockage, water seeped out from under and the door side. It was about 6 cm deep. She couldn't open the door as room would have flooded. The phone in the room was not plugged in as no socket. I ended up going down. Someone came but was like I can't go in there. Room was changed as DD was still wet and needed to wash products of. They had to split up so both girls had to go in one room, twin and I into another. Upon check out not even asked if stay was good as it said 100% satisfaction guaranteed which it clearly was not. Just took the keys, no eye contact as staff had been told issue with the room. Not even a Good morning. Rudeness. Caused issue for my DD so was up a fair bit into the night with her. Don't stay there. Also emailed them but no response
Maryam
Maryam,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 26 日
Shelim
Shelim,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 26 日
phillip
phillip,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 19 日
lee
lee,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 15 日
Kevin
Kevin,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 12 日
New
Hotel was new,the rooms are fantastic
Simon
Simon,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 11 日
Ben
Ben,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 2 日
Shafiqur
Shafiqur,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 31 日
Nicky
Nicky,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 27 日
Alireza
Alireza,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 22 日
Great !!!
Love stopping at Hampton hotels and this was great.
George
George,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 21 日
Christopher
Christopher,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 21 日
A pleasant experience!
I recently travelled to Preston to attend my master’s degree graduation ceremony with my daughters . We spent one night in an apartment somewhere in Preston. This apartment was booked on another platform. We left earlier than scheduled,because we didn’t like the place . Fortunately.i visited Hotel.com in our desperation to leave the apartment due to its filthy state ,and thank God that there was an available room at Hampton by Hilton .
It was indeed a great experience! Marcella’s hospitality was top notch . She made us feel at home . She ensured that we were we happy during our stay Another staff called Fatima was extremely pleasant and hospitable. She was happy to help whenever we needed it. However, a particular female staff was somewhat rude and dismissive. Overall , it was a pleasant experience and I look forward to staying in this hotel in future.