Room was great as well as the rest of the facility. Will definitely come back here
Ryan
Ryan,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 6 日
Katherine
Katherine,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 5 日
Booked room was switched out for pet use even though site didnt show no pets allowed in it. Toilet paper was almost entirely used up when we arrived. No towels in pool area so entire hotel was wet from kids etc running around wet including us.
Ryan
Ryan,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 4 日
I've stayed here every time I'm in East Troy. I booked my room and paid in full back in July and requested a first floor room. I was told by hotel employees on 3 separate occasions that there was no problem with the first floor including once in August and once the night before my arrival. I explained to them that I have bad knees and since this hotel has no elevator, I require the first floor. The night of my arrival, I called to tell them that I was stuck in traffic in Chicago and would be late arrival. I asked again about my room and was advised that I would be on the second floor. I lost my mind and let them know how I felt. They suddenly had a first floor room for me. These people are liars and are not to be trusted. The woman I spoke to that night had been replaced by a man when I arrived. When I brought up the subject about the room and how pissed I was, he would not answer me or make any eye contact during check in. He looked down at the counter every time he spoke like a child who got caught or a coward. Take your pick. This is the only hotel in this town and they take advantage of customers because they can.
robert
robert,9 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 10 月 1 日
Matthew
Matthew,3 晚行程
Expedia真实住客点评
6/10 好
2025 年 9 月 27 日
Steve
Steve,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 26 日
Matthew
Matthew,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 9 月 22 日
Service was great. Everyone was very friendly and accommodating. The only complaint is that our room smelled like cigarette smoke. Overall a good stay.
Kiera
Kiera,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 21 日
Stayed here to attend an Alpine Valley music festival. Great location, parking, and breakfast. Staff were amazing and super helpful. The room was huge. Only complaints was our room had an odd smell and was humid and stuffy feeling. And we had to wipe down the bathroom floor because it was sticky. Not sure if it has anything to do with the pets that are allowed or not. But overall our experience was good.
Brittany
Brittany,1 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 9 月 21 日
Said there was accessible rooms but gave them to non handicapped people. And when I checked in as a person with a disability and booked an accessible room. There was none available
jacob
jacob,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 20 日
Appears remodeled and super tidy!
Thank you
Tim
Tim,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 9 月 18 日
The room has some kind of strange smell
that we
Tae
Tae,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 15 日
Extremely old property needs updating, but it was very clean and the staff was very good!!
Peggi
Peggi,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 14 日
Fit our needs perfectly and was quiet.
Ingrid
Ingrid,4 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 9 月 9 日
Good price if you do not have pets.
Room was nice, staff-friendly, food ok, and quick on and off freeway. Our only downfall was the pet fee, $25 per nite,per pet, and for us only being there to sleep was not worth it. I understand a fee, just not that one.
Theresa
Theresa,6 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 8 日
Good price
Bathroom was very clean. The front desk people and housekeepers were very friendly. We loved going in the hot tub after a day at my nephew's wedding.
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 6 日
The staff was really nice they let me check in an hour early . The room was I think above the laundry so kinda loud running. Breakfast was not great n no juices for 2 days but it's free so bought my own. But the female who works in the AM is EXTREMELY NICE. ILLll be back. Price is ok and they do help you if you need anything. Hot tub was working this time so it improved alot
wendy
wendy,5 晚行程
Expedia真实住客点评
2/10 很差
2025 年 9 月 5 日
This wasn’t a family friendly hotel and it doesn’t have any elevators. Not much variety in their breakfast, but most importantly, they don’t want kids walking around in their own room.
rosa
rosa,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 1 日
Amazing staff and service
ALEJANDRO
ALEJANDRO,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 31 日
We loved the breakfast and the friendly staff. And that it was pet friendly.
Dawn
Dawn,2 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 8 月 29 日
Nice Stay
All was good
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 27 日
There was a dog barking in the room next door and someone walking very loudly above us and we let the front desk know and it was corrected immediately.