Was okay till the last day paid the fee for a late check out on the website it said between the hours of 1 and 2 o'clock one of ladies from the front desk that we never dealt with the whole week we stayed there she was very pushy about being out by 1 o'clock at 1:05 comes knocking on our door asked working packing our stuff and getting ready wondering when we're going to be out I spent almost thousand dollars at there establishment it takes me a little longer to do things because I'm handicapped it was 105 degrees out and my wife has to put things in our roof topper granted it took a little time to organize things she comes out screaming and threatening to call the cops after I just spent all this money after established it wasn't like yours just sitting there most other staff was okay it was just the one lady that we never seen the whole time during our stay I think she was management or something don't stay if your handicapped it takes you extra time to do things she will threaten to call the police on you
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 31 日
James
James,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 28 日
Daniel
Daniel,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 27 日
Will not stay there again
Pickup from airport took awhile. No check in till 4pm unless you want to pay extra. I consider that poor customer service because I was there at 2.30 I had to wait in the lobby
Sakina
Sakina,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 25 日
We’ve stayed here before. First time was ok. Second time, we were told they would give breakfast vouchers for Dennys across the street. We were not told there was a time limit to get the vouchers. We were 17 min. late. 10:17. Had I have known, would’ve went earlier.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 19 日
Nancy
Nancy,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 31 日
Andria
Andria,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 29 日
Jessica
Jessica,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 24 日
Ken
Ken,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 29 日
Slippery
The tub was so slippery I fell down and hit my ribs back and head there is no kind of anti-slip material on the tub. The fridge and coffee maker in my room didn’t work they offered to have the maintenance man come in and fix it but I was just interested in sleeping and didn’t want to be bothered, hopefully they fixed it after I left. The rest of the service was great.
Gary
Gary,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 24 日
Kourtney
Kourtney,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 21 日
Property is so clean and decorated very pretty! We used the shuttle twice, it was very prompt with great drivers. Breakfast was great. It was an excellent experience.
Tricia
Tricia,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 20 日
Carrie
Carrie,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 11 日
As someone who reads reviews to help my decisions, I feel obligated to be honest. This hotel is extremely run down. It was super rough and that didn’t show in the pictures online. Our room was not clean, there was toilet mess on the outside of the bowl. Carpet was dingy. I would not stay there again.
I also want to be clear that the staff were very kind, helpful, and professional. I accidentally left my phone in the room when I took the shuttle to the airport, and they retrieved it and shuttled it back to me-that kind of service is above and beyond! I was so grateful for good people.
We were so impressed how nice and comfortable our room was for the price! And want to give a shout out to Leticia for making our room so fresh and clean🤗