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Krystal Palace Douala

4.5 star property
Luxury hotel in Douala with 2 restaurants and spa

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Photo gallery for Krystal Palace Douala

Restaurant
Lobby
1 bedroom, minibar, in-room safe, laptop workspace
Exterior
Concierge desk
In the heart of Douala, Krystal Palace Douala offers a tranquil retreat with luxurious amenities. Treat yourself to rejuvenating spa treatments at SPA Krystal, unwind by the outdoor pool or explore local flavors at one of two on-site restaurants. Guests can also connect with free WiFi and enjoy coffee from one of two coffee shops.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Spa
  • Airport transfer
  • Connecting rooms available
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free airport pick-up
  • 2 coffee shops/cafes
  • Massage/treatment rooms
  • Conference center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front-desk safe

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains

Room options

Check availability for these dates

Tonight
Oct 5 - Oct 6
Check availability for tonight Oct 5 - Oct 6
Tomorrow
Oct 6 - Oct 7
Check availability for tomorrow Oct 6 - Oct 7

View all photos for Premium Double Room, 1 Queen Bed

1 bedroom, minibar, in-room safe, laptop workspace

Premium Double Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Bidet
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

1 bedroom, minibar, in-room safe, laptop workspace

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Bidet
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Double Room

1 bedroom, minibar, in-room safe, laptop workspace

Luxury Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Bidet
  • 30 sq m
  • Harbor view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room

1 bedroom, minibar, in-room safe, laptop workspace

Premium Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Bidet
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room

1 bedroom, minibar, in-room safe, laptop workspace

Executive Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • Harbor view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Separate bedroom
Blackout drapes/curtains
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Map
Boulevard de la Liberté, Douala, Région du Littoral

What's nearby

  • Eko Market - 11 min walk - 0.9 km
  • La Nouvelle Liberte - 15 min walk - 1.3 km
  • Cathedral of Saints Peter and Paul - 2 min drive - 1.7 km
  • Port of Douala - 4 min drive - 3.4 km
  • Douala Grand Mall - 7 min drive - 5.9 km

Getting around

  • Douala (DLA-Douala Intl.) - 20 min drive
  • Free airport pick-up

Restaurants

  • ‪Saga africa - ‬11 min walk
  • ‪kadjidja - ‬13 min walk
  • ‪Les Glaciers Modernes - ‬6 min walk
  • ‪La Reine - ‬11 min walk
  • ‪le fouquet - ‬6 min walk

About this property

Krystal Palace Douala

Enjoy your visit to Douala with a stay at Krystal Palace Douala. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with massages, body wraps, or facials.

At a glance

DONE

Hotel size

    • 237 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free covered onsite self parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Free airport pickup on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • 2 coffee shops
  • Coffee/tea in a common area
  • Free daily reception

Working away

  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Wedding services

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Hospital bed available

Room amenities

Be entertained

  • 52-inch TV
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free newspapers
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Spa Krystal has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Fees & policies

Refundable deposits

  • Deposit: EUR 77 per person, per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 6.10 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 22 for adults and EUR 16 for children

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 8:30 PM
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards and cash.
Credit cards accepted: Mastercard, American Express
Property Registration Number RC/DLA/2009/B/763

Also known as

Krystal Palace Douala Hotel
Krystal Palace Douala Douala
Krystal Palace Douala Hotel Douala

Frequently asked questions

Does Krystal Palace Douala offer free cancellation for a full refund?

Yes, Krystal Palace Douala does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Krystal Palace Douala?

Yes, there's an outdoor pool. Guests have pool access from 6:30 AM to 8:30 PM.

Are pets allowed at Krystal Palace Douala?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Krystal Palace Douala?

Yes, there's free self parking.

Is airport shuttle service offered by Krystal Palace Douala?

Yes, a free shuttle from the airport is available.

What are the check-in and check-out times at Krystal Palace Douala?

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM. Check-out time is noon.

What is there to do at Krystal Palace Douala and nearby?

Krystal Palace Douala has 2 bars and a spa, as well as an outdoor pool.

Are there restaurants at or near Krystal Palace Douala?

Yes, there are 2 onsite restaurants.

What's the area around Krystal Palace Douala like?

Krystal Palace Douala is a short 15-minute walk from La Nouvelle Liberte and 10 minutes' walk from Eko Market.

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