Capsis Astoria Heraklion Hotel

4.0 star property
Family-friendly hotel with 3 restaurants, near Heraklion Port

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Photo gallery for Capsis Astoria Heraklion Hotel

Seasonal outdoor pool, open 11:00 AM to 8:00 PM, pool umbrellas
3 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Reception
Superior Room, Balcony | Balcony view
Business Suite, Balcony | View from room
Escape to Capsis Astoria Heraklion Hotel, a family-friendly haven near Heraklion Port. Unwind by the rooftop pool or treat yourself to a rejuvenating massage at the spa, followed by Mediterranean cuisine at one of three on-site restaurants. With coffee shops and an arcade/game room, there’s something for everyone.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Gym
  • Bar
  • Connecting rooms available
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 3 restaurants and 2 bars/lounges
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Seasonal outdoor pool
  • Pool bar
  • 24-hour room service
  • 2 coffee shops/cafes
  • 24-hour business center

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Terrace
The current price is CNY748
CNY935 total
includes taxes & fees
Sep 30 - Oct 1

Room options

Available filters for rooms
Showing 9 of 9 rooms

Junior Suite, Balcony

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 39 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Superior Room, Balcony

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

Executive Suite, Accessible

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 28 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Executive Double or Twin Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 34 sq m
  • Sleeps 4
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

Superior Room

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Business Suite, Balcony

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Economy Room (Special Offer)

8.4 out of 10
Very good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Pillow menu
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

Superior Triple Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Family Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Pillow menu
  • 32 sq m
  • Sleeps 4
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

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About the neighborhood

Map
11 Eleftherias square, Heraklion, Crete Island, 71201

What's nearby

  • Heraklion Archaeological Museum - 1 min walk - 0.0 km
  • Heraklion Town Hall - 3 min walk - 0.3 km
  • Morosini Fountain - 3 min walk - 0.3 km
  • Historical Museum of Crete - 7 min walk - 0.6 km
  • Heraklion Port - 9 min walk - 0.8 km

Getting around

  • Nikos Kazantzakis Airport (HER) - 16 min drive

Restaurants

  • ‪Capsis Cafe - ‬1 min walk
  • ‪Χόβολη - ‬6 min walk
  • ‪Minos - ‬1 min walk
  • ‪Hari's Creperie - ‬1 min walk
  • ‪Χάλαβρο Open Bar - ‬2 min walk

About this property

Capsis Astoria Heraklion Hotel

Capsis Astoria Heraklion Hotel features a rooftop terrace and puts you just steps from Heraklion Archaeological Museum. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Cafe Capsis, one of 3 restaurants, which serves Mediterranean cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 bars/lounges, a poolside bar, and a 24-hour fitness center. Fellow travelers love the helpful staff and breakfast.

At a glance

DONE

Hotel size

    • 131 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 11 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Secured covered onsite valet parking (EUR 20 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
  • 3 restaurants
  • 2 bars/lounges
  • 2 coffee shops
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Private winery tours
  • Beach nearby
  • Ecotours nearby
  • Mountain climbing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby

Working away

  • 24-hour business center
  • 3 meeting rooms
  • Conference center (4650 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1966
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • 24-hour fitness center
  • Seasonal outdoor pool
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways

Room amenities

Be entertained

  • 28-inch Smart TV
  • Satellite TV channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Refrigerator
  • Free bottled water
  • Highchair
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Cafe Capsis - This bistro specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner.
Erofilli - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Aegea View Pool Bar/Resto - This beach restaurant specializes in international cuisine and serves brunch, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 16 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per pet, per night

Parking

  • Covered valet parking costs EUR 20 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 11:00 AM to 8:00 PM
  • The seasonal pool is open from May to September

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts major credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Astoria Capsis
Astoria Capsis Heraklion
Astoria Capsis Hotel Heraklion
Astoria Heraklion
Capsis Astoria
Capsis Astoria Heraklion
Capsis Astoria Heraklion Hotel
Capsis Astoria Hotel
Capsis Astoria Hotel Heraklion
Capsis Hotel Heraklion
Capsis Astoria Heraklion Hotel Crete
Hotel Astoria Capsis
Capsis Astoria Heraklion
Capsis Astoria Heraklion Hotel Hotel
Capsis Astoria Heraklion Hotel Heraklion
Capsis Astoria Heraklion Hotel Hotel Heraklion

Frequently asked questions

Does Capsis Astoria Heraklion Hotel offer free cancellation for a full refund?

Yes, Capsis Astoria Heraklion Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Capsis Astoria Heraklion Hotel?

Yes, there's a seasonal outdoor pool. Guests have pool access from 11:00 AM to 8:00 PM.

Are pets allowed at Capsis Astoria Heraklion Hotel?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 11 lbs per pet. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Capsis Astoria Heraklion Hotel?

Yes. Valet parking costs EUR 20 per day.

What are the check-in and check-out times at Capsis Astoria Heraklion Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

What is there to do at Capsis Astoria Heraklion Hotel and nearby?

Have fun with nearby activities like boat tours, fishing, and mountain climbing. Additional recreation nearby includes ecotours. Enjoy amenities like 2 bars, a seasonal outdoor pool, and a 24-hour fitness center.

Are there restaurants at or near Capsis Astoria Heraklion Hotel?

Yes, there are 3 onsite restaurants, featuring alfresco dining, Mediterranean cuisine, and ocean views.

What's the area around Capsis Astoria Heraklion Hotel like?

Capsis Astoria Heraklion Hotel is in the heart of Heraklion, a short 15-minute walk from Heraklion Port and 2 minutes' walk from Eleftherias Square. Travelers say the area is walkable and good for shopping.

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Reviews

Capsis Astoria Heraklion Hotel Reviews

8.4

Very Good

8.4

Cleanliness

9.0

Location

8.8

Staff & service

8.4

Eco-friendliness

8.0

Property conditions & facilities

What guests liked

  • Breakfast was consistently described as excellent, ample, and with a great variety of options. (21 reviews)
  • The rooftop pool was a highlight, offering a great area to relax with deck chairs, towel service, and a bar. (16 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Location
Room
Breakfast
Food
Rooftop pool
Restaurant
Bar
Bed
Airport

Reviews

8/10 Very good

Central location

Good location, fantastic top deck open bar/restaurant, very good food and friendly service.
Yvonne, 4-night trip

10/10 Exceptional

Très bon séjour pour transit l’hôtel est idéalement situé avec un super rooftop avec bar et piscine le personnel est très agréable
Nicolas, 1-night trip

10/10 Exceptional

Très bon hôtel d’un excellent standing. Super rooftop et piscine.
Doan-thu, 2-night trip

10/10 Exceptional

Tolles, praktisches Hotel für einen Kurztrip!

Tolles, zentrales Hotel mit Rooftop-Bar/Restaurant und Pool, nettes Personal und toller Ausstattung.
Stefan, 1-night trip

10/10 Exceptional

Séjour à Heraklion

Établissement propre et conforme à l’annonce
Dinh, 1-night trip

10/10 Exceptional

Brilliant Hotel with fantastic location

Brilliant hotel. Fantastic location. Super friendly staff. 10/10!
Ben, 6-night trip

10/10 Exceptional

C’est un très bonne hôtel dans l’ensemble
Alan, 6-night trip

10/10 Exceptional

Très confortable, petite chambre mais belle. Un peu bruyant, mais sans plus. Bien situé!
Marie-Michelle, 2-night trip

10/10 Exceptional

Another stay at the Capsis

We stay here many times. It has recently been refurbished and it is excellent
Jacqueline, 1-night trip

8/10 Very good

The location of the hotel was perfect for sightseeing of Crete island.
Yoshiyuki, 1-night trip

10/10 Exceptional

Great central location, close to shopping and dining. Would stay there again.
Morgan, 1-night trip

10/10 Exceptional

We were a family of five in three rooms for two nights. We all really enjoyed this hotel. Nice roof bar and pool, where we spent a lot of time. Very comfortable rooms. Excellent breakfast. And a great location, across the street from thecArchaeologic
Danice, 2-night trip

10/10 Exceptional

Excellent service. Very clean and staff is very helpful and cheerful.
Andy, 1-night trip

10/10 Exceptional

Super hôtel en plein centre

Hôtel avec un emplacement idéal, proche de la station de bus, au pied de l’arrêt de bus pour l’aéroport, proche du centre et du port. Chambres spacieuses très propres, piscine sur le roof top très agréable et bien entretenue. Personnel charmant. Petit-déjeuner très varié et copieux. Seul bémol, les chambres n’ont pas de balcon mais tout était parfait !
Julie, 1-night trip

10/10 Exceptional

Perfect location for sightseeing and busses. Clean, comfortable bed, good shower, extensive breakfast choice and the icing on the cake is the rooftop pool/bar which has lovely food with great service, a pool to cool down in and amazing views. Highly recommend.
Lucy, 6-night trip

8/10 Very good

Small elevator but otherwise lovely

A great hotel and very nice rooms recently upgraded but the hotel has very small
4-night trip

8/10 Very good

Très bien, dommage le parking non compris.
1-night trip

10/10 Exceptional

Top Hotel

We frequently stay at this hotel. It is excellent. All the staff are professional and friendly. The rooms have recently been renovated and have walk in showers which are excellent.
Jacqueline, 1-night trip

6/10 Good

Confortable rooms

The room was great and the bed was comfortable. The cleaners were friendly and did a great job. The breakfast was varied and lovely. The hotel was well located for transport and trips. The reception staff let the hotel down in my opinion. However, there are many eateries nearby where the staff are friendly and warm.
Jason, 6-night trip

10/10 Exceptional

Great location
Rod, 5-night trip

8/10 Very good

Excellent location, great breakfast,
Juraj, 3-night trip

8/10 Very good

Nice colours
Michelle, 1-night trip

10/10 Exceptional

Je recommande

Bon séjour dans un hôtel idéalement situé. Notre chambre était très propre et le service de nettoyage quotidien est un vrai plus. Cependant, un matin une femme de ménage a fait irruption dans notre chambre (vers 9h) pour la nettoyer. Sauf que nous étions entrain de dormir… La piscine est un vrai plus, mais peu de transat. Le personnel du petit déjeuner et de la piscine est souriant et serviable.
Manon, 4-night trip

10/10 Exceptional

We can back again,thanks.
Ricardo, 2-night trip

10/10 Exceptional

Great stay
Georgia, 5-night trip