LaiLa Hotel CDMX

4.0 star property
Mexico City hotel with restaurant and bar/lounge, aimed at LGBTQ+ guests

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Photo gallery for LaiLa Hotel CDMX

Reception
Lobby sitting area
Breakfast, lunch, dinner served; Mexican cuisine
Daily buffet breakfast (MXN 245 per person)
Front of property - evening/night
In the heart of CDMX, LaiLa Hotel CDMX offers an upscale retreat. Savor Mexican cuisine at La Terraza, relax on the sun-kissed terrace, or stay connected with high-speed WiFi. The helpful staff and convenient location have left a lasting impression on previous guests.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Connecting rooms available
  • Airport transfer
  • Parking available
  • Bar
  • Pet friendly
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • 24-hour room service
  • In-room childcare
  • 24-hour business center
  • Conference center
  • 6 meeting rooms
  • Meeting rooms
  • Airport shuttle

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

Room options

Available filters for rooms
Showing 3 of 3 rooms

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(67 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 28 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds

8.6 out of 10
Excellent
(44 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Rio Lerma 237, Colonia Cuauhtemoc, Mexico City, CDMX, 6500

What's nearby

  • Paseo de la Reforma - 2 min walk - 0.2 km
  • Angel of Independence Monument - 7 min walk - 0.6 km
  • Chapultepec Park - 12 min walk - 1.0 km
  • Auditorio Nacional - 4 min drive - 3.0 km
  • Zócalo - 6 min drive - 5.3 km

Getting around

  • Benito Juarez International Airport (MEX) - 25 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 51 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 56 min drive
  • Mexico City Fortuna Station - 8 min drive
  • Mexico City Buenavista Station - 13 min drive
  • Tlalnepantla de Baz Station - 14 min drive
  • Sevilla Station - 8 min walk
  • Chapultepec Station - 15 min walk
  • Insurgentes Station - 19 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Salón Ríos - ‬1 min walk
  • ‪Salón Corona - ‬2 min walk
  • ‪Doña Blanca - ‬2 min walk
  • ‪Animal - ‬2 min walk
  • ‪Peltre Lonchería - ‬1 min walk

About this property

LaiLa Hotel CDMX

When you stay at LaiLa Hotel CDMX, you'll be in a great location, within just a 10-minute walk of Paseo de la Reforma and Angel of Independence Monument. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at La Terraza, which serves Mexican cuisine and is open for breakfast, lunch, and dinner. A bar/lounge and a terrace are other highlights. Fellow travelers love the helpful staff and location. Public transportation is just a short walk: Sevilla Station is 8 minutes and Chapultepec Station is 15 minutes.

At a glance

DONE

Hotel size

    • 167 rooms
    • Arranged over 14 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 6 AM
    • Minimum check-in age: 18
    • Check-out time is 1 PM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
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Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
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Pets

    • Pets allowed (dogs only, 2 total, up to 33 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Secured covered onsite self parking (MXN 150 per night)
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Airport shuttle from 7:00 AM to 10:30 PM*
DONE

Other information

    • Smoke-free property
    • Caters to LGBTQ guests

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–11 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)

What to do

  • Bicycle tour information

Working away

  • 24-hour business center
  • 6 meeting rooms
  • Coworking spaces
  • Conference center (1087 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1974
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • Double-glazed windows
  • Reception hall
  • Beaux Arts architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 59
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 39
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Front entrance ramp
  • Wheelchairs available on site
  • Grab bar in shower
  • Shower grab bar height (inches): 39
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs

Special features

Dining

La Terraza - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Here's the breakdown, no surprises

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 245 for adults and MXN 200 for children
  • Airport shuttle service is offered for an extra charge of MXN 850.00 per vehicle (one-way, maximum occupancy 4)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 1000 per stay
  • Pets are allowed for an extra charge of MXN 1000 per accommodation, per stay

Parking

  • Covered self parking costs MXN 150 per night
  • Parking height restrictions apply

Policies

This property caters to LGBTQ+ guests.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Long-term renters welcome.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Casa Business Mexico
Casa Inn Business Hotel
LaiLa Hotel CDMX Mexico City
Casa Business
LaiLa CDMX Mexico City
LaiLa CDMX
LaiLa Hotel CDMX Hotel
LaiLa Hotel CDMX Mexico City
LaiLa Hotel CDMX Hotel Mexico City

Frequently asked questions

Are pets allowed at LaiLa Hotel CDMX?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 33 lbs per pet. There's a charge of MXN 1000 per accommodation, per stay, and there's also a deposit of MXN 1000 per stay. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at LaiLa Hotel CDMX?

Yes. Self parking costs MXN 150 per night. Parking spots may be limited.

Is airport shuttle service offered by LaiLa Hotel CDMX?

Yes, an airport shuttle is available from 7:00 AM to 10:30 PM on request. The charge is MXN 850.00 per vehicle one-way.

What are the check-in and check-out times at LaiLa Hotel CDMX?

Check-in start time: 3 PM; Check-in end time: 6 AM. Check-out time is 1 PM.

What is there to do at LaiLa Hotel CDMX and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near LaiLa Hotel CDMX?

Yes, La Terraza offers Mexican cuisine.

What's the area around LaiLa Hotel CDMX like?

LaiLa Hotel CDMX is a short 8-minute walk from Sevilla Station and 3 minutes' walk from Paseo de la Reforma. Travelers say the local area is good for shopping and very safe.

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Reviews

LaiLa Hotel CDMX Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Amenities

9.2

Staff & service

8.8

Eco-friendliness

8.8

Property conditions & facilities

What guests liked

  • Breakfast was consistently described as excellent, fresh, and delicious with a good variety of food options. (12 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Restaurant
Air conditioning
Breakfast
Value
Refrigerator
Bathroom
Cities

Reviews

10/10 Exceptional

Room was very clean and organized, breakfast delicious, attention excellent
Rudy, 2-night trip

10/10 Exceptional

Liked the location of the hotel, restaurants within walking,staff very friendly and helpful, definitely will come back.
Julian, 5-night trip

10/10 Exceptional

I was there for a couple of nights and the location is perfect
Guillermo, 2-night trip

10/10 Exceptional

Nice place in a great location
douglas, 2-night trip

10/10 Exceptional

Habitaciones amplias, limpias, staff muy amables y serviciales. Excelente hotel
Jorge, 2-night trip

10/10 Exceptional

Hotel well localized, near restaurants (such as Don Assado), parks and other facilities. Good breakfast with many varities of food. It was a great experience at Laila Hotel.
Leonardo, 5-night trip

10/10 Exceptional

Location is great with many restaurantes nearby and some of the main attractions. The staff at the hotel are truly amazing, with a big shout out to Luis and Gerardo
Cynthia, 3-night trip

10/10 Exceptional

Location was amazing and Staff was the best very helpful and friendly!
Fanny, 4-night trip

10/10 Exceptional

Was very nice to stay there. Thank you
Eduardo, 1-night trip

10/10 Exceptional

Great place, great location - walking distance to everything.
Diego, 2-night trip

10/10 Exceptional

Excelente hotel con ubicación muy buena y segura con muchos restaurantes alrededor! El staff muy servicial desde la llegada.
Nereha, 3-night trip

10/10 Exceptional

Just what we were looking for
William, 1-night trip

10/10 Exceptional

Todo perfecto
Luisa, 1-night trip

10/10 Exceptional

Location and cleanliness
Cynthia, 1-night trip

10/10 Exceptional

Excelente dervicio
Javier, 3-night trip

8/10 Very good

Excellent location, close to a lot of attractions and quick access to transportation. The AC wasn’t working, but they fixed it a few complaints.
Laura, 1-night trip

10/10 Exceptional

Ok
Martin, 1-night trip

8/10 Very good

Nothing special. On an extremely busy intersection. Plan to always leave 20 mins earlier than expected.
Jessica, 5-night trip

4/10 Fair

Not a 4 star hotel ! super small rooms very outdated it , staff not that friendly . Not enough toilte paper they get upset if you ask for extra towels ,, this is a 2 star hotel easily
Gerardo, 4-night trip

8/10 Very good

Wir waren für 4 Tage in México-City. Wir wurden sehr freundlich empfangen und wurden aufs Zimmer begleitet. Das Zimmer ansich ist nicht das neueste gewesen, aber völlig in Ordnung. Das Bett sehr breit, aber nicht besonders lang, sodass Menschen mit einer großen Körpergröße nicht vollständig draufpassen. Die Umgebung ist schön, es gibt tolle Restaurants und die City ist innerhalb von 30-40 Minuten zu Fuß locker erreichbar.
Felix, 4-night trip

10/10 Exceptional

victor octavio, 2-night trip

10/10 Exceptional

Excelente servicio

Estuvo excelente muy cómodas las habitaciones muy accesibles en los servicios, el Desayuno riquisimo
Erendira, 1-night trip

10/10 Exceptional

Si no fuera por el precio, sería la mejor opción.

La atención del personal es lo mejor. El servicio a la habitación fue rápido y amable. Las instalaciones son antiguas pero están bien cuidadas. El precio es algo elevado, pero como opción a otras alternativas más económicas puede resultar aceptable en ocasiones.
Marcos Cecilio, 1-night trip

10/10 Exceptional

JOSE, 1-night trip

10/10 Exceptional

Eben Rashid, 3-night trip