Skip to main content

Fairmont Empress

4.5 star property
Luxury hotel with full-service spa, connected to the convention center, near Maritime Museum of British Columbia

Choose dates to view prices

Surrounded by the beauty of Victoria, Fairmont Empress offers a tranquil retreat with a garden and shopping on site. Indulge in rejuvenating treatments at Willow Stream Spa, enjoy meals at one of two restaurants or unwind near the indoor pool with sun loungers.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Valet parking
  • Self parking
  • Children's pool
  • Hot tub

For families (6)

  • Children stay free
  • Children's pool
  • Private bathroom
  • Television
  • Garden
  • Terrace
The current price is CNY1,408
CNY1,650 total
includes taxes & fees
Mar 29 - Mar 30

Why we love this property

Spa escape
The full-service spa offers aromatherapy, body scrubs, and couples treatments daily. A garden, sauna, and hot tub complete this waterfront wellness haven.
Waterfront historic charm
Located in the city center, this hotel boasts Edwardian architecture and a waterfront setting. Visitors enjoy the garden-view restaurant and local art gallery.
Dining delights
The hotel features 2 restaurants serving American cuisine with garden and ocean views. Vegan, vegetarian, and local options enhance dining.

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Fairmont City View 2 Double

Premium bedding, down comforters, pillowtop beds, minibar

Fairmont City View 2 Double

8.8 out of 10
Excellent
(102 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe City View 2 Queen

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe City View 2 Queen

9.0 out of 10
Wonderful
(47 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fairmont Gold Harbour View 1 King

Premium bedding, down comforters, pillowtop beds, minibar

Fairmont Gold Harbour View 1 King

9.8 out of 10
Exceptional
(24 reviews)
  • Harbor view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont City View 1 Queen

Premium bedding, down comforters, pillowtop beds, minibar

Fairmont City View 1 Queen

9.2 out of 10
Wonderful
(88 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe City View 1 King

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe City View 1 King

9.2 out of 10
Wonderful
(35 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold City View 1 King

Premium bedding, down comforters, pillowtop beds, minibar

Fairmont Gold City View 1 King

9.4 out of 10
Exceptional
(18 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite City View 1 King

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite City View 1 King

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont City View 1 King

Fairmont City View 1 King | Premium bedding, down comforters, pillowtop beds, minibar

Fairmont City View 1 King

9.2 out of 10
Wonderful
(148 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe City View 1 Queen

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe City View 1 Queen

9.0 out of 10
Wonderful
(10 reviews)
  • City view
  • 36 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Suite City View 1 King

32-inch flat-screen TV with cable channels, TV, pay movies

Executive Suite City View 1 King

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Fairmont Gold Deluxe City View 1 King

Premium bedding, down comforters, pillowtop beds, minibar

Fairmont Gold Deluxe City View 1 King

9.4 out of 10
Exceptional
(10 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold Deluxe City View 2 Queen

Premium bedding, down comforters, pillowtop beds, minibar

Fairmont Gold Deluxe City View 2 Queen

10.0 out of 10
Exceptional
(8 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fairmont Gold One Bedroom Suite City View 1 King

Premium bedding, down comforters, pillowtop beds, minibar

Fairmont Gold One Bedroom Suite City View 1 King

9.8 out of 10
Exceptional
(7 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Fairmont Gold Deluxe Harbour View 1 King

Premium bedding, down comforters, pillowtop beds, minibar

Fairmont Gold Deluxe Harbour View 1 King

9.6 out of 10
Exceptional
(9 reviews)
  • Harbor view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Harbour View 1 Queen

Premium bedding, down comforters, pillowtop beds, minibar

Fairmont Harbour View 1 Queen

9.0 out of 10
Wonderful
(24 reviews)
  • Harbor view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Harbour View 1 King

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Harbour View 1 King

9.8 out of 10
Exceptional
(23 reviews)
  • Harbor view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold City View 1 Queen

Premium bedding, down comforters, pillowtop beds, minibar

Fairmont Gold City View 1 Queen

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Fairmont Gold Harbour View Executive Suite 1 King

Premium bedding, down comforters, pillowtop beds, minibar

Fairmont Gold Harbour View Executive Suite 1 King

  • Harbor view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Harbour View 1 King

Signature Harbour View 1 King | Premium bedding, down comforters, pillowtop beds, minibar

Signature Harbour View 1 King

10.0 out of 10
Exceptional
(2 reviews)
  • Harbor view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Harbour View 2 Queen

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Harbour View 2 Queen

8.0 out of 10
Very good
(2 reviews)
  • Harbor view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Hotel Grand Pacific
  • Pool
  • Pet friendly
  • Parking available
  • Free WiFi
9.2 out of 10, Wonderful, 3,363 reviews
The price is CNY1,023
CNY1,198 total
includes taxes & fees
Mar 29 - Mar 30
Hotel Grand Pacific
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
721 Government St, Victoria, BC, V8W1W5

What's nearby

  • Government Street - 1 min walk - 0.0 km
  • Royal BC Museum - 3 min walk - 0.3 km
  • British Columbia Parliament Building - 3 min walk - 0.3 km
  • Victoria Harbour - 4 min walk - 0.4 km
  • Victoria Clipper Ferry Terminal - 6 min walk - 0.5 km

Getting around

  • Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base) - 1 min drive
  • Victoria Intl. Airport (YYJ) - 32 min drive
  • Port Angeles, WA (CLM-William R. Fairchild Intl.) - 122 min drive
  • Bedwell Harbour, BC (YBW-Bedwell Harbour Seaplane Base) - 125 min drive
  • Roche Harbor, WA (RCE) - 16.5 miles/26.6 km
  • Friday Harbor, WA (FRD) - 17.2 miles/27.7 km
  • Friday Harbor, WA (FBS-Friday Harbor Sea Plane Base) - 18.1 miles/29.2 km
  • Lopez Island, WA (LPS) - 20.3 miles/32.7 km
  • Deer Harbor, WA (DHB-Deer Harbor Seaplane Base) - 21.7 miles/34.8 km
  • Ferry terminal shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)

Restaurants

  • ‪The Sticky Wicket Bar & Restaurant - ‬6 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Tractor - ‬2 min walk
  • ‪Q At The Empress - ‬1 min walk
  • ‪Milestones - ‬2 min walk

About this property

Fairmont Empress

You'll be in a fantastic location at Fairmont Empress, just a 5-minute walk from Maritime Museum of British Columbia and British Columbia Parliament Building. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy, or hydrotherapy, and Q at the Empress, one of 2 restaurants, serves American cuisine and is open for breakfast, lunch, and dinner. An indoor pool, a bar/lounge, and a health club are other highlights at this luxurious hotel. Fellow travelers say great things about the comfortable beds and helpful staff.

At a glance

DONE

Hotel size

    • 431 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 19
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 19
DONE

Children

    • Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets stay free (2 total)
    • Service animals welcome
    • Restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • WiFi (speed: 25+ Mbps) in rooms*
LOCAL_PARKING

Parking

    • Onsite self parking (CAD 39.00 per day; includes in/out privileges)
    • Onsite valet parking (CAD 53.00 per day; includes in/out privileges)
    • Electric vehicle charging point on site
DONE

Transfers

    • Cruise terminal shuttle*
    • Ferry terminal shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Children's menu

What to do

  • Shopping
  • Access to nearby indoor pool
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Scooter/moped rentals nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference center (22600 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Pool loungers

Facilities

  • Built in 1908
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Health club
  • An indoor pool
  • Art gallery on site
  • Designer stores on site
  • Shopping mall on site
  • Bicycle parking
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Edwardian architecture

Accessibility

  • Wheelchair accessible

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Portable fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free newspapers
  • WiFi (surcharge) (speed of 25+ Mbps)
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

The onsite spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Dining

Q at the Empress - Overlooking the ocean and garden, this restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
Lobby Lounge - Overlooking the ocean and garden, this restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Q Bar - Overlooking the ocean and garden, this bar specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in the Biosphere and Green Key Global, programs that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for CAD 14.95 per night (rates may vary)
  • Full breakfast is offered for an extra charge of approximately CAD 20 to 40 for adults, and CAD 10 to 20 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Self parking costs CAD 39.00 per day with in/out privileges
  • Valet parking costs CAD 53.00 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 5:00 AM to 11:00 PM
  • Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision
  • Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
This property uses solar energy, plus a grey water recycling system.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The photos are representative of rooms offered and may differ from the actual room received.

Also known as

Empress Fairmont
Fairmont Empress
Fairmont Empress Hotel
Fairmont Empress Hotel Victoria
Fairmont Empress Victoria
Empress Hotel Victoria
Fairmont Hotel Empress
Fairmont Hotel Victoria
Fairmont Victoria
The Fairmont Empress Hotel Victoria
Victoria Fairmont
The Fairmont Empress
Fairmont Empress Hotel
Fairmont Empress Victoria
Fairmont Empress Hotel Victoria

Frequently asked questions

Does Fairmont Empress offer free cancellation for a full refund?

Yes, Fairmont Empress does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Fairmont Empress?

Yes, there's an indoor pool and a children's pool. Guests have pool access from 5:00 AM to 11:00 PM.

Are pets allowed at Fairmont Empress?

Yes, pets stay free, with a limit of 2 total. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Fairmont Empress?

Yes. Self parking costs CAD 39.00 per day. Valet parking costs CAD 53.00 per day. Electric vehicle charging is available.

What are the check-in and check-out times at Fairmont Empress?

Check-in start time: 4:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.

Is there an onsite casino at Fairmont Empress?

No, this hotel doesn't have a casino, but Elements Casino (13-min drive) is nearby.

What is there to do at Fairmont Empress and nearby?

Have fun with activities like hiking, kayaking, and mountain biking, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and soothe your senses in the hot tub. Fairmont Empress also has an indoor pool, a sauna, and a steam room, as well as a picnic area, a garden, and access to a nearby indoor pool.

Are there restaurants at or near Fairmont Empress?

Yes, there are 2 onsite restaurants, featuring alfresco dining, American cuisine, and garden views.

What's the area around Fairmont Empress like?

Fairmont Empress is in Downtown Victoria, a short 1-minute drive from Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base) and 6 minutes' walk from Victoria Harbour. Travelers say the area is walkable and good for shopping.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Fairmont Empress Reviews

9.2

Wonderful

9.6

Cleanliness

9.4

Amenities

9.4

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • Dining options were great, with unique experiences like high tea and patio fondue, and excellent food and service in the main restaurant and bar. (32 reviews)
  • The spa at this property is highly praised for its luxurious experience, excellent staff, and top-notch treatments. (25 reviews)
  • Breakfast options were great, with many reviewers praising the quality and variety of food. (35 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
View
Restaurant
Food
Bathroom
Bed
Breakfast
Historical

Reviews

Verified

10/10 Exceptional

Fantastic stay
jen, 1-night trip
Verified

10/10 Exceptional

Great stay!
Stephen, 1-night trip
Verified

10/10 Exceptional

Lovely room, friendly staff and fantastic location.
Santina, 3-night trip
Verified

10/10 Exceptional

Lovely room, excellent dinner
Francis, 2-night trip
Verified

10/10 Exceptional

Clean room, Fantastic staff, great location and love the Gold Floor!
Patricia, 2-night trip
Verified

10/10 Exceptional

Great location to Harbour and running trail. Extras like pillow service with cozy bed and friendly staff were exceptional.
Karla, 1-night trip
Verified

10/10 Exceptional

Large, clean room, great amenities, and wonderful staff.
Shirley, 2-night trip
Verified

10/10 Exceptional

It was absolutely wonderful! The staff was so kind and helpful. They made our anniversary really special!
Calvin, 2-night trip
Verified

10/10 Exceptional

Great Stay- Staff and service is amazing, room was great and the Gold floor is always fantastic
Keegan, 3-night trip
Verified

10/10 Exceptional

Cleanliness, staff courtesy, food quality, proximity to everything
Dirk, 2-night trip
Verified

10/10 Exceptional

Exceptional service, and beautiful accommodation. Exceeded my high expectations!
Catherine, 2-night trip
Verified

10/10 Exceptional

Everything about the Empress is spectacular! Room, service, location, could not be improved upon.
Martha, 1-night trip
Verified

8/10 Very good

Check in staff were great. Room was lovely
rosemary, 2-night trip
Verified

10/10 Exceptional

What a lovely stay! From the staff on check-in, to the bellman and everyone in between, we had just an enjoyable trip. Looking forward to our next trip in a month!
Caroline, 2-night trip
Verified

10/10 Exceptional

A good reminder of what grand old hotels can be.
Adrian, 1-night trip
Verified

8/10 Very good

The room was clean and the staff were amazing.
Kim, 3-night trip
Verified

10/10 Exceptional

Great place to stay!
Tavleen, 2-night trip
Verified

10/10 Exceptional

Excellent service, Fabulous restaurants and great location!
Dawn, 2-night trip
Verified

10/10 Exceptional

We had a great staycation, the staff was so nice and so helpful when needed. We loved the location, being downtown make it very easy to access the places we went. We walked everywhere for two days. The tol
Scott, 2-night trip
Verified

6/10 Good

I wish we’d been told in advance that the spa was closed for renovation as it was one of our main reasons for booking this hotel. Lovely bar and communal areas.
Donna, 2-night trip
Verified

8/10 Very good

Friendly helpful staff, amenities and great lovation
stephen, 3-night trip
Verified

10/10 Exceptional

Great stay!!
KYLE, 2-night trip
Verified

6/10 Good

O
Kyujin, 2-night trip
Verified

8/10 Very good

Great location.
RONALD, 3-night trip
Verified

10/10 Exceptional

Beautiful establishment.. kind and amazing people
Ashlene, 2-night trip