My stay was excellent the front desk staff made me feel safe… but was going through a domestic crisis and the staff made sure I was safe safe without being in my personal business.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 8 日
Rosalind
Rosalind,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 4 日
Jude
Jude,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 29 日
Not sure I would stay again
Room was never cleaned each day. Just given towels, trash and beds were never serviced in 3 days. Only 1 ice maker on 1st floor even though room said one per floor.
James
James,3 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 20 日
Rundown
The toilet was leaking and had an ice bucket catching the water. The shower rod was broken and to shower, you had to hold the shower curtain shut. The beds had crumbs in them. The worst part was, the worker that I reported these issues to told me the manager said the manager told her that he would refund me one night upon check out on Sunday. However, when I was checking out, the manager refused to refund the one night. He said he could only take 50% off one night. He said the issues I had weren’t that big of a deal. Obviously, he is not concerned about hospitality or honoring his words.
Mary
Mary,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 19 日
Hannah
Hannah,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 14 日
Kamina
Kamina,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 7 日
Alfonso
Alfonso,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 6 日
BISHASWAR
BISHASWAR,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 2 日
Cesar
Cesar,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 20 日
Jacquelin
Jacquelin,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 15 日
Jordan
Jordan,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 6 月 13 日
i asked to get the room cleaned 4 times in 3 days never got no one to do it, poor customer service
RALPH
RALPH,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 13 日
While they are renovating I can I ever look some things. Our first night, the A/C hardly kept the room at 75 so I didn’t sleep, the mattress was about as comfortable as a park bench and the toilet paper holder fell out of the cabinet. We got another room to which they happily obliged. The second room had blood drop stains on the couch. Also, the pool is closed permanently.
Robert
Robert,3 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 9 日
Deben hacer cambio de colchones y almohadas , las personas de limpieza deben evitar tocar todas las puertas y dejar dormir al huésped
julia maria
julia maria,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 5 日
真实旅客
4 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 3 日
There was a “sour” smell in my room. Several other family members stayed in other rooms on other floors and some of those rooms had same odd smell. They were undergoing renovations so maybe it was due to that?
Grace
Grace,2 晚行程
Expedia真实住客点评
2/10 很差
2025 年 6 月 2 日
The bed felt like it was 50yrs old with every spring poking in my back. My wife recently had surgery and there was no way she could sleep on that mattress. Looking at the actual mattress and there was a big brown stain on it. We refuse to sleep on whatever that stain was and requested another room. They sent us down the hall to a newly renovated room that had just been painted. The door was painted shut and I literally had to hit it with my shoulder to get in. The paint fumes were too strong to stay in this room, so we didn't stay
Jason
Jason,2 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 6 月 1 日
Felicia
Felicia,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 5 月 30 日
We checked in on a Tuesday, room did not get cleaned until Thursday, that’s because I spoke with the front desk staff.