We should have been warned before we ever got in our room, but alas, we gave it a shot. Upon check in, we were informed that no key could be given because the machine that programmed them was broken. They let us in our room and we looked through the sheets and mattress lining and didn’t see bugs, however after laying down for a few minutes my husband noticed a bedbug on him. We immediately gathered our belongings and headed to the front the check out. The lady at the desk was nice, but didn’t seem too surprised to hear that we had seen bugs. She did process a refund right away, which I appreciated.
In addition to this issue, the building is old, ran down, and appears to have had some moisture or flooding issues. Wall paper peeling, doors warped, etc. Do yourself a favor and book elsewhere.