Small but clean single room. Good sized shower in the en suite bathroom. Fine for a couple of days. Open fireplace in the bar area was nice. 5 minutes' walk from the beach front.
David
David,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 15 日
Vincent
Vincent,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 7 日
Fengyang
Fengyang,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 27 日
Anne
Anne,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 16 日
Brendan
Brendan,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 5 日
Spacious comfortable room with a wonderful sea view. Big shower room. Disappointing breakfast selection, maybe cost-cutting. Some restaurant staff good, some need more training. Nightmare parking. Unable to leave car park due to another guest parking inches from my driver’s door.
Philip
Philip,3 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 9 月 3 日
The room smelled strongly of bleach from the last cleaning. I didn't notice anything in the bed, but I found a bed bug trap under the bed and felt terribly uncomfortable. I couldn't sleep at all
I should have asked for a room change immediately or even left this place.. Furthermore, the vegetarian breakfast I ate the next morning was disgusting and cheap! I will never return to this hotel.
Sylwia
Sylwia,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 9 月 3 日
Mandhir
Mandhir,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 1 日
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Michael
Michael,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 25 日
Lovely hotel with amazing views.
Really enjoyed our stay here. Beautiful setting overlooking Swanage. Lovely gardens. Spa was a real treat. As with everthing not cheap, the drinks could have been priced more competitively, but most hotels have high bar prices for some reason?
Jason
Jason,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 22 日
As expected from a first class hotel
Julian
Julian,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 19 日
Lovely hotel with good sized family room. Very clean and modern room. Convenient for the beach and short walk into Swanage town centre.
Paula
Paula,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 18 日
A very traditional hotel, with amazing views of the bay.
Food options limited for vegetarians and vegans, but good breakfast menu.
The hotel furnishings show some signs of wear, but its position with garden and steps down to the beach outweigh that.
The afternoon tea looked great.
Vicky
Vicky,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 16 日
Fantastic break at The Grand Hotel
A fantastic family beak at The Grand Hotel. I would highly recommend this hotel the views are amazing, staff are fantastic extremely helpful. Sam was amazing couldn’t have been more helpful.
Colin
Colin,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 15 日
Location is beautiful and the hotel food is good. Prices are not outrageous. Access to the beach is simple . There's a gym, pool and sauna which are free for hotel guests. Staff are friendly and helpful but not always easy to find.
Nigel
Nigel,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 8 月 14 日
An excellent hotel, great facilities with fantastic view across the bay of Swanage. Car parking not easy and rather lengthy service for evening meal. Staff were delightful.
Angela
Angela,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 10 日
Excellent location adjacent to the beach, beautiful views, good service, fair price
Simon
Simon,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 9 日
The service from the staff was exceptional. Fantastic view over the sea and Swanage. Delightful Victorian hotel.
Michael
Michael,4 晚行程
Expedia真实住客点评
6/10 好
2025 年 8 月 2 日
Poor service but nice amenities
Service was generally quite poor other than the lovely woman working at the pool and the young man working at the bar who were absolute gems. The staff was generally sluggish and gave bad recommendations and complained to us quite a lot. The room was definitely clean so the cleaning staff had done a stellar job. The room was good other than super noisy with people coming in and out of the staircase to the corridors so I wouldn’t stay here again as i was woken up every time so only slept a few hours. The pool area is nice but tiny, would be nice to be able to throw water on the sauna as you would in a normal sauna. Pool area agin was very clean so their cleaning staff must be really excellent. Was nice to be able to go from the sauna to the sea or to have a pint in between sauna sessions. Really though generally overpriced for what you get. The hotel could really just benefit from a bit of an internal facelift and from change of a lot of the staff and it would be a really special hotel.
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 1 日
Great position, stunning views
Magnus
Magnus,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 24 日
Wonderful hotel with amazing views of the sea.
Sarah
Sarah,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 23 日
The view is fantastic, the best in Swanage. Everything else is average or poor. Grand is a misnomer for a faded 3-star hotel. The restaurant was limited and dining was last orders at 7:45pm. The parking was inadequate for guests, so we had to walk to public parking.
The room was okay. Modern, but cheaply furnished. TV old fashioned.
Breakfast had few continental options. No cold cuts.
Staff friendly enough, but rarely seen.
Can’t really recommend the place, apart from the wonderful view.
James
James,2 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 7 月 22 日
Mixed reaction
Hotel is very well positioned, overlooking the bay at Swanage and the quiet end of the town.
It has been well refurbished so the bedroom was clean and comfortable and the bathroom modern and functional.
We were given a card key to let us in after reception closed, but ours didn't work we were lucky other guests were in the bar and got help.
The car parking is difficult so prepare to leave your car on the road.
The restaurant wasn't open Saturday night but no one advised us to book for Sunday night and it was full! Very disappointing as to walk to town is 20 minutes away.
The guy behind the bar was the most unfriendly person i can recall in a customer service role. The lady receptionist was friendly.
Susan
Susan,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 19 日
The hotel sits up above Swanage bay with a beautiful view out to sea. We had a room with a balcony. The room was quite small, but on arrival very clean. There was no fridge or worrying no safe. We stayed for two days at a cost of £536. Yes a little steep but i was expecting great things. On our return we found our room in the same state as we left it. Bed not made dirty cups and toiletries not replaced. On questioning this at the reception, we were told that you have to request your room to be cleaned. I have never heard of such a thing. Apparently we should have been informed of this on arrival, which we were not as there is no way i would have refused it. On the whole a very disappointing stay,certainly not what we expected. I have stayed in many hotels mainly abroad but have never experienced this policy.