Not many staff especially at breakfast which was a full on distaster. Queued for 45 minutes as no food left and when it was repleished slowly one item at a time with 5 minutes between each item coming out it was poor quality ingredients. Croissants and pastries had ran out mid way through service and not replenished at all. Staff did not seem to care.
Stained duvet cover.
We were placed in a room with disabled facilities so the shower difficult to access for non disbled people due to pull down showerbseat and low shower which was also spoilt with water only a little warm.
Overall expected great things for £240 a night, we would of had a better night in Travelodge.
Toilet holder not secure.
2 coffee sachets, 1 teabag and 2 sugars in the room with no spoons. Not sure how we were supposed to stir drinks.
Tracey
Tracey,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 26 日
Bom
Alessandra
Alessandra,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 25 日
Very friendly and great service
Sheila
Sheila,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 25 日
stayed here before great hotel very clean rooms and amazing staff very friendly and helpful. always a good breakfast. gazz
gareth
gareth,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 9 月 23 日
1. Check in was slow.
2. Resented paying the tourist tax.
3. Never been asked on previous visits to the hotel to pay a £30 refundable surcharge. When cash was offered and rejected this entails an intrusion into my personal banking which I resent. Also check of our numerous visits to the hotel would have shown that we had never disrespected any material or personnel aspects.
John
John,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 20 日
Delux it was not!
Delux room it was not, multiple stains on the carpet, mold in shower tray marks on multiple walls
Mark
Mark,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 16 日
Michelle
Michelle,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 9 月 10 日
Not fit to carry the brand name
Multiple fire alarms during the early hours requiring evacuation on two consecutive days. Food on floor in lift. Food on corridor floor outside a room for over 24 hours. Blocked sink. A/C didnt work.
Paul
Paul,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 4 日
Swift checking however check was 12pm and hotel cleaners entered my room on 3 attempts from 10:30 one occasions was in the shower and the next my partner was completed undressed as she walked in. Felt rushed to check out because they wanted to clean the rooms.
Louise
Louise,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 2 日
Carolyn
Carolyn,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 1 日
Clean and functional, good price point
It is definitely a budget Hampton. Clean and functional. Service wasn’t particularly personal or fast.
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 1 日
Luke
Luke,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 31 日
Felicity
Felicity,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 27 日
Lovely hotel and stay breakfast was chaotic in such a small area for amount of guests . Breakfast was ok but limited by the time we got there due to alll guest arriving at one time
Juliette
Juliette,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 26 日
Amir
Amir,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 26 日
No Air Conditioning
No Air conditioning through out the stay
Santosh
Santosh,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 21 日
Jan
Jan,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 19 日
Ahmed
Ahmed,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 17 日
Paul
Paul,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 17 日
Comfortable stay!
We stayed 4 nights and the service was excellent.
I am very grateful to all the staff the hospitality, especially to Dianne and her team at breakfast time.
The room and interiors in general are all in very good condition.
The only thing that can be improved is the menu selection and variety at breakfast. Sometimes there is no more remaining scrambled eggs, for example, gʻand we get told thats all for today, even though there's plenty of time until the end of breakfast time.
Parking is very expensive at the hotel but there are very cheap carpark options at a few minutes walk away.
Fauzia
Fauzia,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 15 日
Great stay
Ideal for a short notice stay. Great location for where we needed to be but may be a little out for those wanting to go into Manchester itself.
Very clean and a great breakfast.