The rooms are very nice. Spacious and new. Issues:
1. The room had a cockroach infestation - we saw many
2. The lack of a free breakfast for this location is problematic as there are no alternatives to the restaurant breakfast buffet. That would be ok, but the buffet is very pricey ($16 each). If I were on a business trip that wouldn't be a problem but we were there with two grandchildren at that would be an annoying price to pay for them.
3. We had an issue with usb connections not supplying enough power to run chargers making them fairly useless.
Gary
Gary,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 28 日
Never again.
This hotel is an insult to the Hilton name.
Staff was unhelpful and border to rude. Did not even know to connect a phone call to a room
Room was neglected and never cleaned for the 3 nights entire stay.
Facilities were neglected.
Hotel wanted to charge for parking yet the guest had no cars.
Strongly recommend against staying in this terrible hotel. Never again.
Mona
Mona,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 12 日
Mike
Mike,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 9 日
Room was spacious and clean
Torrance
Torrance,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 8 日
Michael
Michael,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 1 日
The service was good, bed comfortable and the room was clean.
luis
luis,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 11 月 30 日
It is not possible to sleep in a room that is this noisy.
James
James,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 29 日
Claudette M
Claudette M,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 28 日
There was dried snot on one of the beds in room 308.
Besides that problem, the service members we came across were really pleasant.
Jake
Jake,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 27 日
Rushard
Rushard,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 25 日
I was satisfied.
John
John,3 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 23 日
This was my first and last time at this hotel motel ,very disgusting I can’t even find word to discribe how dirty and the bath room was .the shower head was broken and the water wouldn’t go away from the tub .customer service took forever to bring and send extra towel ,the location was great but bad stay
ROMARIO
ROMARIO,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 23 日
Amanda
Amanda,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 19 日
Delia
Delia,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 18 日
Great staff! Room clean. Nice stay
Cathy
Cathy,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 17 日
The staff was very nice. They extended themselves to ask me if i needed anything. The place was clean and the rooms are very spacious!
Nadine
Nadine,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 13 日
Bill
Bill,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 10 日
Kenneth
Kenneth,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 9 日
HORRIBLE! Came at check in rooms weren’t available for over an hour and I booked for the 8th to the 9th and they booked a 2nd night without my authorization for the 7th which resulted in me coming as a no show and being charged. I had to call hotels.com to sort it all out in which the hotel couldn’t do much and I had to be temporarily charged full price for the hotel with no discount. The room I booked 8-9 was king size and they had NONE available so we settled for 2 beds queen but went to the room and the tub had black spots on it and it just wasn’t anything I could settle for. I asked for a refund and booked a hotel down the road 16 min away which was phenomenal. I’m still stuck on how the cleaning crew didn’t have rooms ready when everyone in the lobby was there at check in. The wait was horrible my food I brought in was cold it was just bad energy and I couldn’t stay longer now waiting on my refund from hotels.com and this terrible hotel. The front desk was helpful and it was not her fault but the hotel itself needs to tighten up because it was very unprofessional. How do you book a extra night on someone’s account without authorization? I would have went the 7th if I was aware but even then I requested a king bed. Still upset and my reservation was canceled for a restaurant nearby. Very upset. -1 star
Carina
Carina,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 7 日
Everything was great. My wife and children loved it. We would love to stay there every time we are in Philly.
Jovan
Jovan,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 4 日
When I checked in I was given a key to my room by a gentleman who was on the phone helping someone but never acknowledged me until after he hung up. When I went into my room the tub was dirty, I called the front desk and they gave me a key to the room next door. The key didn’t work. There was a janitor in the hallway with a master that was kind enough to open the door and advised that the front desk clerk would come back up with my room key. He never came. Once I entered the room, I did another inspection and the toilet was disgusting. I didn’t make a big fuss but I was sure to let someone know. As I was leaving out there must have been a shift change because original guy was gone and there was a young lady there whom I told about my room. She told her shift supervisor who said she’d take care of it. She never did. As I was checking out, the guy that checked me in was back on his shift and I expressed dissatisfaction. He told me that the General Manager would be there shortly and he would have him give me a call. I never received a call. Needless to say…. I’ll never stay at this hotel again. Cleanliness in a hotel is vital and this hotel failed.