Arrived for a pre-booked room, was told it was the last room, tried to charge me more, was a handicapped room complete with the seat in the shower, but the hand-held shower just dangled from the wall. There was a residue of duct tape on the shower wall where prior attempts to hold the shower head were made, the base was filthy complete with hair, dirt, and an empty paper from the soap. The sink also had hair. The carpet was disgusting. With socks on, I could feel the crud in the carpet. Bed was clean..I think. No night manager at 11pm and gated closed front desk. No one available at 6 am either. Couldn't shower for an event. Had to go gross for a business event. Embarrassing. No one has returned call or email regarding refund.