We prepaid $89 online, with the booking stating $15 due upon arrival. After a 13-hour drive, we were charged an undisclosed deposit, raising the amount due at check-in to $61 instead of $15. This was not clearly disclosed at the time of booking.
There was no staff at the front desk upon arrival. We had to call a number to get someone to come unlock the door just to check in.
The room was not as advertised and poorly maintained:
Only 1 towel for 3 guests
No hand towels or soap
Toilet paper nearly empty
Twin XL beds instead of the 2 queen beds reserved
Beds were improperly made
Heater did not work
Inconsistent water temperature
Bathtub had visible holes
Signs consistent with possible bedbug activity on the bedding (no live bugs were observed after inspecting the mattresses, but the condition was concerning)
Between the unexpected charges, lack of staffing, room misrepresentation, and cleanliness concerns, this property failed to meet basic hospitality standards. I would not recommend staying here.