this is my first time to stay with Extended Stay America. there is no breakfast,no coffe maker if you don't ask for the frontdesk.
if i have choice, i will not stay with this hotel again.
CHANGRUI
Hotels.com真实住客点评
6/10 好
2025 年 11 月 30 日
Yes.
Awilda
Awilda,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 22 日
Parking was easy. Front desk was friendly. Heater worked great. Room smelled like smoke, though.
Christina
Christina,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 11 日
dennis
dennis,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 7 日
Marc
Marc,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 6 日
Marlene
Marlene,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 5 日
Aimee
Aimee,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 11 月 1 日
Check in was fine, our room reeked of pet urine and was very out dated. Ok for one night but I couldn’t say it was worth it for what we paid, breakfast was just a microwave next to oatmeal packets and some packaged muffins and coffee.
Samantha
Samantha,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 18 日
Good hotel, clean, spacious rooms. Received excellent service from all staff, including the general manager. Definitely recommend!
ERIKA
ERIKA,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 18 日
Perfect and smelt so good
April
April,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 17 日
The manager on duty, Linda, was so helpful and made our stay so comfortable.
Deena
Deena,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 10 月 15 日
Al
Al,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 15 日
Stained, sticky carpeting that went up the walls to form baseboards. Mysterious sticky stains on sofa. Bathroom in room 228 has a sticky sliding door that didn’t close all the way so zero privacy. There was a dead roach in the corner by the bath sink. The kitchen seemed organized and clean enough, but we didn’t use it. The bed was NOT a queen, it was barely a full sized mattress. The frame was cheap and wiggled/squeaked constantly, the mattress was thin and incredibly uncomfortable. Thank goodness we were only there for 1 night. We had no choice but to book it because apparently everything was sold out given the proximity to Salem. There is no reason this hotel to charge $350/night for such a poor hotel room. The staff was pretty much invisible. Anytime we needed someone we had to look for them at the front desk. Paul at our check in seemed nice, but we never saw him again. 10/10 would never recommend this hotel.
Najia
Najia,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 5 日
Colleen
Colleen,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 1 日
Toilet didn’t flush. Shower water was only hot and entire hotel smells like smoke
Michele
Michele,1 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 27 日
The facility was disgusting and smelled terrible. The “residents” were rude and sat around the doors smoking with their dogs off the leash.
Guinevere
Guinevere,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 9 月 24 日
The condition of our room was poor. There was no coffee pot in the room. I had to go to front desk to get one, then it didn’t work correctly.
Sharon
Sharon,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 24 日
Harmony
Harmony,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 9 月 24 日
Friendly staff. Room was clean and comfortable.
Bailee
Bailee,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 24 日
Great
Amanda
Amanda,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 9 月 22 日
Our room had chewed up carpet entering the bedroom. The light in the kitchen only had one bulb and no cover. Refrigerator made loud noise all the time. Bed linens must have been for a king bed, as the fitted sheet it was sloppy on the bed.
Richard
Richard,2 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 9 月 22 日
Adam
Adam,4 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 9 月 17 日
Unexpectedly poor.
The room had well-worn and stained furniture. Not a single USB port in the room. There were no small appliances, silverware nor appliances in the room. The were available for an extra charge. Similarly, the free internet was intermittent but could pay for an upgraded service. We have stayed at numerous other extended stay hotels and have never had these issues. Would completely avoid.
Nancy L
Nancy L,4 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 9 月 15 日
We were supposed to have a room with 2 beds and a pullout couch, and there was no couch when we got there. We spoke to the man at the front desk who was unable to move us into another room, even though he confirmed that he gave us the wrong room and we pre-paid for a room with a pullout couch, but couldn’t offer us anything to fix it.